# Enfamil: Baby Rewards Tracker® — user reviews

> 255 indexed App Store user reviews of Enfamil by Reckitt Benckiser Group plc, rated 4.60/5 from 7,444 ratings.

- Source: https://appshunter.io/ios/app/enfamil-baby-rewards-tracker/id1445688776/reviews
- App overview in markdown: https://appshunter.io/ios/app/enfamil-baby-rewards-tracker/id1445688776.md
- Rating breakdown: 5★ 6,279 · 4★ 413 · 3★ 154 · 2★ 118 · 1★ 480

## What do users think of Enfamil?

Overall sentiment: negative

**Pros**

- 💝 Helpful information and resources
- 🎁 Sent free samples and coupons
- 🤱 Useful for breastfeeding and formula-feeding
- 🏆 Great product quality

**Cons**

- 🐢 Slow and glitchy app performance
- 🤯 Frustrating rewards system and receipt submission
- 🤖 Poor customer support and lack of communication
- 💸 Expensive formula with limited discounts

**Commonly reported bugs**

- Receipts frequently rejected for unknown reasons
- Points and rewards not properly credited
- Login and account issues, including password changes
- Inability to upload receipts and access certain features

**Most requested features**

- Improve rewards and rebate redemption process
- Enhance app stability and loading speeds
- Provide more personalized features for adoptive parents
- Offer more frequent and relevant content updates

## Newest reviews (17 of 255)

### 3/5 — Needs to Change

*2026-09-05, version 1.7.14*

I don’t like the app. The receipt reader never gives me my points, I haven’t received any coupons for participating, even after speaking with someone at the “help center” and it’s slow. It should be more like the pampers app, if I scan 5 cans give me a discount on my next one. Similac offers better features/deals all around.

### 4/5 — Review

*2026-08-25, version 1.7.14*

My baby loves this formula!

### 3/5 — Could be better

*2026-08-16, version 1.7.13*

When I initially downloaded this app, it was great. However, I’m not sure what happened, but now when I try to submit rebates it’s terrible and doesn’t work. Uploading receipts is hit or miss. And now, my points never show… it just keeps spinning like it’s trying to load. I can’t redeem my points because the app doesn’t register that I have any. I also can no longer use the app to do any rewards activities. I’ve deleted and reinstalled the app several times, but to no avail — I now just use the web browser. It’s disappointing because I initially really liked this app. Oh well…

### 4/5 — App

*2026-08-06, version 1.7.13*

Love the rewards but app is always messing with my points

### 2/5 — Glitchy

*2026-08-05, version 1.7.13*

I like that they gave the app to keep track of points and for formula shopping, but it’s very glitchy and won’t load my points. It won’t let me log out to try to see if my points show up. I want to get the rewards because I use the formula, but the app is not worth.

### 1/5 — Needs an update to fix the bugs!

*2026-07-20, version 1.7.13*

Loved this app until it stopped loading my rewards points! Needs to be fixed asap!

### 1/5 — Fixing

*2026-07-17, version 1.7.13*

App still needs fixing, I’ve tried everything to login it just glitches on me.

### 1/5 — Buggy

*2026-07-16, version 1.7.13*

Enfamil points system is nice but the app just isn’t functional, plain and simple. Points balance doesn’t show up, even articles don’t load.

### 1/5 — Unable to log in

*2026-07-14, version 1.7.13*

The app is buggy. I’m stuck in a repeated cycle of being asked to log in

### 2/5 — Disappointing

*2026-07-13, version 1.7.13*

This app was good in the beginning and a lot of people seem to have a positive opinion on it, as well as enfamil products in general. Now the app is full of glitches, the support team is very unhelpful in general which really surprised me, and redeeming rewards or receipts has somehow become impossible even though it was a breeze before. Really sucks because this app was great in the beginning but it just shows how corporate greed will ruin things. I mean the price of formula keeps going up and yet we can’t redeem any more points without some kind of problem. Things are actually starting to make more sense if you scroll down on this page, you can see even the brand that has made this app has only a few other apps they’ve made that look fake and weird. Very strange, makes you wonder where the info you give to enfamil goes.

### 1/5 — Skip the app

*2026-06-25, version 1.7.13*

The Enfamil people haven’t figured out how to make an app yet.  Skip the app.  Log into website where you can view, upload, and claim rewards.  If you are one of the lucky few that can log into the app, you won’t be able to see or manage your rewards.

### 1/5 — Can’t get logged in to get any rewards

*2026-06-19, version 1.7.13*

Ended up logged out and have never been able to log back in. Been having to manually submit receipts which is a lot of hassle

### 1/5 — Lots of bugs

*2026-06-15, version 1.7.13*

Lots of bugs tells me I have no rewards when I have rewards. I can never redeem rebates on formula always denies me or says I used it too many times and I can’t use the rebate.

### 4/5 — Great for points

*2026-06-14, version 1.7.13*

Only negative is when you click on the rebates there is no details. I can never tell what the dates for the rebates are.

### 1/5 — Fix the app

*2026-06-10, version 1.7.13*

Unable to log in for a few weeks now

### 2/5 — Very disappointed

*2026-06-09, version 1.7.13*

This app is good and all but after a while it starts to malfunction 
I had all my logs and records erased when I logged out and my points that I had gone so now I have to start over it is very frustrating.

### 1/5 — Can’t sign in

*2026-06-05, version 1.7.13*

Downloaded the app but whenever I try and sign in it takes me back to the sign in page. Even uninstalled and reinstalled the app twice.

## Most critical reviews (10 lowest-rated)

### 1/5 — Rewards are a joke

*2026-09-02, version 1.7.14*

What a terrible experience trying to redeem a reward. You have to redeem the right to redeem a reward. A joke of an app. Also the points make no sense.  The more points you have the less the reward ammount is. On top of that the rewards are a joke.  Works out to about 3% back.

### 1/5 — This app just kind of doesn’t work

*2026-08-27, version 1.7.14*

There are so many bugs and errors in essential parts

### 1/5 — Buggy and deliberately tricky to redeem points

*2026-08-22, version 1.7.14*

Enfamil points system is nice but the app just isn’t functional, plain and simple. Points balance doesn’t show up, even articles don’t load. And assuming you jump through every hoop to try and redeem the Venmo code they send it requires a SECOND round of uploading receipts that flawlessly match. All this for a five dollar code. I wouldn’t recommend Enfamil to anyone but my enemies. This is either a scam or a deliberate maze to exhaust people.

### 1/5 — App issue

*2026-08-16, version 1.7.13*

Just made an account on website promoted to get the app. It won’t let me log in.

### 1/5 — App

*2026-08-14, version 1.7.13*

Can’t even sign into app very frustrating. Worst app ever

### 1/5 — Login issue

*2026-08-13, version 1.7.13*

Can’t even login to the app what’s the point of having it

### 1/5 — Doesn’t load points

*2026-08-05, version 1.7.13*

I have thousands of points and often try to use the app to keep track of them and to ensure that I get my rebates but I can’t load rebates without getting a message that says “there was a problem loading the rebate please try again later” points say 0 - I have to go online constantly to get anything added or to keep track of points! Love the formula but hate the app!

### 1/5 — Horrible

*2026-08-05, version 1.7.13*

App never works properly

### 1/5 — Trash

*2026-08-03, version 1.7.13*

Good god, this app keeps getting worse and worse. so unhelpful, you can’t even contact support. Give me a break, with how much money you guys get, do better.

### 1/5 — It don’t let me sing in

*2026-07-21, version 1.7.13*

It doesn’t let me sign in, is doesn’t matter how many times I try.

## Most praised reviews (10 highest-rated)

### 5/5 — Perfect for me and my baby!

*2026-08-12, version 1.7.13*

This app has everything from bottles, bowel movements, to rewards and even gifts for those rewards. Save your coupons!!

### 5/5 — So amazing

*2026-07-28, version 1.7.13*

This app is so amazing and it helps out a lot can’t wait to use it

### 5/5 — Amazing

*2026-06-29, version 1.7.13*

I been using this for over a year with my one year old and he has loved the Enfamil neutron pro we will be using this again for our next baby such an amazing brand love the rewards app too !

### 5/5 — My first grandchild

*2026-05-08, version 1.7.11*

This app is so amazing! There are so many things that I needed to know and to help me track with my daughter.

### 5/5 — Enfamil’s App

*2026-05-04, version 1.7.11*

Easy to use. I love the fact that Enfamil have a page to learn more about your child development, journey, getting to know about child unique ways in their development/ journey.

### 5/5 — Love the Rewards

*2026-03-02, version 1.7.7*

I love the fact that you earn rewards for purchasing Enfamil products. They have amazing articles on the app that have helped me through being a first time mom with lots of questions and concerns.

### 5/5 — Great company

*2025-11-07, version 1.7.5*

Registered for an account got a free box for my daughter with coupons and free formula and we are already up to 300 reward points

### 5/5 — Lots of Helpful Information

*2025-10-08, version 1.7.5*

Lots of helpful articles and videos. You can get extra redeemable points by reading and watching.

### 5/5 — Baby and Mama’s Choice!

*2025-04-01*

We are fans of enfamil! They are very giving, but not only that this has been my favorite as it does not foam and the bubbles disappear very quickly! Baby seems to enjoy it as well. Has been very gentle on his stomach! We use the Enspire Infant Formula and definitely can be compared to Similac! We love you and thank you dearly!

### 5/5 — .

*2025-03-27, version 1.6.1*

I love love loveeee! This app it’s amazing and it’s very helpful ! I would most definitely recommend it if you’re thinking about downloading and the app takes your opinion into consideration 10/10 I recommend 100%

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
