# Engage Denton — user reviews

> 6 indexed App Store user reviews of Engage Denton by City of Denton, rated 3.00/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/engage-denton/id1385183425/reviews
- App overview in markdown: https://appshunter.io/ios/app/engage-denton/id1385183425.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 2 · 2★ 0 · 1★ 4

## Most critical reviews (6 lowest-rated)

### 1/5 — Can’t select a report type

*2025-05-14*

Nothing comes up when searching for a report type

### 1/5 — Disappointing

*2020-08-10*

After using it wants to turn in house party/Estatesale.johnnyb867

### 1/5 — Limited usefulness

*2020-02-05*

UPDATED REVIEW: I find this app fairly useless because they close service requests before the service is done, then they don’t actually do the work requested. I’ve experienced this 3 times. I can call the city to follow up on requests, but I could do that without having wasted my time submitting a request on an app. ORIGINAL REVIEW: It’s useful for reporting problems and for  checking the holiday trash pickup schedule. There are menu choices for signing up for parks programs and I think for paying bills. It would be more useful if there were options for scheduling special service pickups such as bulky items or chemical waste. I tried to find a way to opt in to yard waste pickup using the app, but there’s no option.

### 1/5 — Added fluff, lost use.

*2018-12-17*

Lost trash pickup schedule

### 3/5 — Works well but crashes frequently

*2021-03-29*

Works well to report issues. Has crashed at least twice on me in the last week of use. Click on menu item, app just closes.

[Update: still crashes and closes screen at times. Would be nice if there were a way to follow-up and  reopen a existing ticket when the city doesn’t do anything. If a ticket gets closed immediately with a message saying it would be referred to another department, it would be nice there were an easy way to reopen the ticket six weeks later instead of starting over.]

### 5/5 — Very useful app

*2022-04-06*

This has been very useful. I was able to report a street light outage where I live and for the street my son lives on. Very prompt attention was given with regular updates. 
Once our trash was not collected, only ours was missed. I got a friendly response by calls, but really got someone’s attention through the app. After a day or two days of delays, as soon as I requested the trash pick up on the app,  it was done.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*