# Engage ESP — user reviews > 16 indexed App Store user reviews of Engage ESP by Engage Solutions Group Ltd. - Source: https://appshunter.io/ios/app/engage-esp/id1358052862/reviews - App overview in markdown: https://appshunter.io/ios/app/engage-esp/id1358052862.md ## Most critical reviews (10 lowest-rated) ### 1/5 — Now unusable *2025-09-06* Can’t use since latest update . Needed to keep in touch with work and work colleagues . Advice please ! **Developer response:** Hi Liz, Thanks for letting us know about this. We’ve just released the 2025.2.2 update which should resolve this for you and get you back into the app. ### 1/5 — Suddenly stopped working *2023-07-16* I don’t know if there’s been an update but the app no longer works, shutting down as soon as it tries to open. I now can’t access my pay, annual leave, anything. Utterly stuck without anywhere else to go. iPhone 7s on OS 15.7.7 **Developer response:** Hi, thanks for your feedback and letting us know the phone and iOS version you were using. We've released new versions of the app since this review that should have the app working even better than it was before. If you are still having trouble with the app, please get in touch with the people who manage the app in your organisation and they can contact us directly to get this resolved. Thanks, Engage Team ### 1/5 — Doesn’t work *2023-07-13* Can’t even open the app up with it shutting itself down ….. rubbish app **Developer response:** Hi, thanks for your feedback. Sorry to hear you were having trouble with the app; we're always working to improve the app. We've released new versions of the app since this review that should be working as you're expecting. If you are still having trouble with the app, please get in touch with the people who manage the app in your organisation and they can contact us directly to get this resolved. Thanks, Engage Team ### 1/5 — Doesn’t even open *2023-07-13* When I click on it, it doesn’t even open, has it shut down or something? **Developer response:** Hi, thanks for your feedback. Sorry to hear you were having trouble with the app; we're always working to improve the app. We've released new versions of the app since this review that should be working as you're expecting. If you are still having trouble with the app, please get in touch with the people who manage the app in your organisation and they can contact us directly to get this resolved. Thanks, Engage Team ### 1/5 — No good *2023-06-13* When I first downloaded the app it was brilliant. However, for the last few months I don’t get a feed, it’s just a blank screen. I’ve tried deleting and reinstalling but it doesn’t make any difference. Why is this ???? **Developer response:** Hi Corrine, thanks for the feedback. Without knowing more about this, we wouldn't be able to say exactly what could be causing this. If you're still seeing this behaviour on the latest version of the apps, please get in touch with the people responsible for the app in your organisation and they can get in touch with us directly. Thanks, Engage Team ### 1/5 — Not working on iPhone *2023-04-25* Not working on iPhone 12 with latest iso updates 16.4.2 **Developer response:** Hi Abbas, sorry to hear that you're having trouble with the app. If you're able to contact the person responsible for your platform and let them know what's happening, they'll be able to contact our support team directly and we can help get this working for you. Thanks, Engage Team ### 1/5 — Blank *2023-04-11* Since the update I can no longer see the news feed it's just blank **Developer response:** Hi there, sorry to hear that you're having trouble with the app. We do have an updated version available that resolves some known issues, but if you're still finding that the news feed is blank, please contact the person responsible for your platform and let them know what's happening, they'll be able to contact our support team directly and we can help get this working for you. Thanks, Engage Team ### 2/5 — Can not print out *2022-03-30* App is great but no option to print out or save or download payslips from the app which is very disappointing when they need to be printed off to be sent away **Developer response:** Hi there, thanks for your feedback! We do have these options available, but there are many ways your admin could have enabled payslip access. If you contact them, they'll be able to get in touch with us and we can work out a way to enable these options for you. ### 2/5 — Broken since update. *2020-12-17* Doesn’t open stuck n loading since today’s update. ### 2/5 — Good but needs attention *2019-12-02* Was good when I could automatically log in using my facial Id okay it recognises me but then won’t stop flashing up on the screen and the being really slow to open sometimes screen even freezes and opens while sliding into place **Developer response:** Hi romeling1, thanks for the feedback. We're sorry that FaceID stopped working for you, we found out what was causing it and fixed it in our latest 1.11 release. ## Most praised reviews (6 highest-rated) ### 5/5 — Unusable since latest update *2023-07-22* Since the automatic update of the app recently it has stopped working. Tried uninstalling and reinstalling but it just crashes. Have been using the app for a couple of years as it’s essential for my work without any issues. Thanks for fixing the issue back to being as good as it always was 👍 ### 5/5 — Amazing *2019-07-04* Love it. Everything I need in one app, this helps me so much to communicate with my colleagues. ### 3/5 — App won’t work after update *2025-09-05* The app just comes on and then stops I need it for work so it’s not ideal what so ever **Developer response:** Hi there, Thanks for letting us know about this. We’ve just released the 2025.2.2 update which should resolve this for you. ### 3/5 — It works ok *2024-12-16* This app works well and serves its purpose however from an accessibility point of view not all aspects are supported by VoiceOver and a dark mode would be really appreciated to make it easier to read otherwise it’s a useful app ### 3/5 — Mrs *2024-06-06* I can’t see nothing in my add???? ### 3/5 — Can't delete messsges *2023-07-17* Only use it for work, annoying that I can't delete a message after reading it. **Developer response:** Hi, thanks for your feedback. We're always working to improve the app and love getting feedback from people on how we can improve the app for them. If you're able to highlight this to the people who are responsible for managing the app in your organisation, they will be able to share it with us and make sure your feedback gets counted in the right places to impact future development. Thanks, Engage Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*