# Engage SSF — user reviews

> 7 indexed App Store user reviews of Engage SSF by City of South San Francisco, rated 4.60/5 from 68 ratings.

- Source: https://appshunter.io/ios/app/engage-ssf/id943602037/reviews
- App overview in markdown: https://appshunter.io/ios/app/engage-ssf/id943602037.md
- Rating breakdown: 5★ 51 · 4★ 9 · 3★ 5 · 2★ 0 · 1★ 2

## Most critical reviews (7 lowest-rated)

### 1/5 — Shopping carts

*2021-01-11, version 5.8.4*

Do you have any apps for reporting shopping carts on streets or sidewalks?

### 1/5 — Pointless.

*2020-07-13, version 5.6.9*

SSF app doesn’t allow comments and they don’t fix issues. They simply “close” the ticket with no follow up or in the case of police dept they will send a message saying they don’t monitor this so just call them instead. Why bother offering a service that is unavailable? What a joke

### 4/5 — Engage SSF

*2024-06-26, version 5.16.0*

I use the App quite a bit. When walking around my neighborhood unfortunately I see illegal dumping.  I open the app select. new request take a picture which gives a general GPS  in comments I try to provide a more exact address and include some kind of landmark in the picture. Street department is dispatched and picks it up. 
 SSF street department thank you.

### 4/5 — Code violations

*2019-12-23, version 5.6.4*

Insufficient in policing code violations, that SSF will be a third rate city.

### 5/5 — Main library

*2023-11-21, version 5.13.0*

I thought I would stop by and check the new library today and also have a look at the rest of the facility. However there seemed to be nowhere to park in the lot or on the street. Hopefully the city can get a refund from the developer or planner for having such non-foresight! Or perhaps I just didn’t look far enough! Someone who might check out books probably doesn’t want to walk too far carrying them. Perhaps I’m ranting but I feel better now.

Don Mays
Resident

### 5/5 — The app is great the city take forever to get things done

*2023-04-14, version 5.9.5*

H

### 5/5 — Well done

*2016-05-03, version 4.6.5*

A nice compliment to such apps as NextDoor, etc.

I would suggest more fine grained search filters, e.g., "open and not acknowledged".

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-18.*