# Enhance - Personal Trainers — user reviews > 173 indexed App Store user reviews of Enhance by Enhance SPV Limited, rated 4.59/5 from 123 ratings. - Source: https://appshunter.io/ios/app/enhance-personal-trainers/id1320071412/reviews - App overview in markdown: https://appshunter.io/ios/app/enhance-personal-trainers/id1320071412.md - Rating breakdown: 5★ 106 · 4★ 5 · 3★ 3 · 2★ 1 · 1★ 9 ## What do users think of Enhance? Overall sentiment: positive **Pros** - 👍 User-friendly and easy-to-navigate app interface - 💪 Professional and knowledgeable trainers - 🏠 Convenient home-based training sessions - 🎯 Personalized workout programs tailored to individual goals - 📱 Flexible scheduling and booking system - 🌟 High-quality virtual training options - 💰 Competitive pricing for personal training services - 🏆 Motivating and supportive coaching staff - 📊 Ability to track progress and results - 🎁 Free first session to try the service - 🤝 Professional and attentive customer service team - 📍 Multiple gym locations available - 🎉 Reward points system for sessions **Cons** - 😞 Frequent trainer cancellations and no-shows - ⏰ Trainer arrives late or leaves abruptly - 🔄 Trainers changed without proper notice or communication - 💸 Pricing is misleading (VAT added at checkout) - 🚫 Booking cancellations without customer notification - 📍 Limited gym location options in some areas - 🎯 Repetitive workout routines from trainers - ⚠️ Unprofessional communication and service inconsistencies - 💳 Customers charged for cancellations but trainers face no penalties **Commonly reported bugs** - Email verification code not received during registration - Phone number keyboard doesn't disappear during account creation - App navigation is confusing and disorganized - Schedule doesn't auto-update, requires manual refresh - User reviews/ratings disappear after submission - Booking interface is clunky and difficult to use - User details not captured properly during booking - Birth month field automatically changes to January **Most requested features** - More gym location options across different cities - Better app navigation and organization - Persistent workout history and progress tracking - Clearer reward points redemption process - Trainer location tracking (Uber-style) - Session confirmation via trainer app - Direct messaging with trainers via app - Better scheduling clarity (who books sessions) - Workout profile persistence across sessions - Age field correction in user profile ## Newest reviews (14 of 173) ### 5/5 — Deserves every penny! *2024-03-17, version 3.0.10* It's marvelous how you can transform your life while you have a professional personal trainer pushing you forward! The app is rich! Navigation is easy! And the team is amazing! ### 5/5 — تطبيق ممتاز *2024-03-15, version 3.0.10* تطبيق ممتاز ، اشتركت معهم و انصح فيه مدربين متخصصين و متميزين مدربة اسرار متميزه في التمارين و تمارينها متنوعه ### 5/5 — Thanks 🙏 *2024-03-14, version 3.0.10* Best application ever for PT thanks for making our dreams come true 😇 special thanks for coach Cynthia 💪🏼 ### 5/5 — Best fitness app *2024-03-12, version 3.0.10* I can see my results ! Best motivational coaches And a lot of varieties ! ### 5/5 — تقييم *2024-03-10, version 3.0.10* سهولة الدخول والانضباط ### 5/5 — Reviewing *2024-03-10, version 3.0.9* It’s easy for use and professional trainers ### 4/5 — App review *2024-03-10, version 3.0.9* The application previously was better than now , because it was much easier to review and organized , but now it is not bad , but I get lost in it sometimes, but I like the celebration after each session it motivates me to continue… wish you all the best … ### 5/5 — Health goals 2024 *2024-03-10, version 3.0.9* Enhance platform has been a wonderful experience, it has helped me get closer to my health goals of 2024. ### 5/5 — حي الياقوت *2024-03-09, version 3.0.9* بصراحه اكتر اسلوب ناسبني في مرونه عاليه بجوده عاليه لتحقيق اهدافي شكرا انهانس خاصة كوتش ريم وكوتش نرمين ### 5/5 — ررائع *2024-03-09, version 3.0.9* التطبيق اكثر من رائع من ٥ شهور وانا معاهم المدربين رائعين وصراحة أنا ماقدر استغني عن الكوتش رضوان ❤️ ### 5/5 — رائعين *2024-03-09, version 3.0.9* حقيقة من ارقى النوادي في التعامل وافضلها في المدربين بجيدون التعامل مع جميع الاعمار ، اسلوبهم رائع في التدرج مع المتدرب للوصول به الى مستويات عالية من اللياقة ، اخص بالشكر الكابتن وليد الذي يتميز بتذليل الصعوبات وتيسير العسير في تعامله الفذ كل الشكر والتقدير ### 5/5 — Workout *2024-03-09, version 3.0.9* It was an amazing experience and I throughly enjoyed the one on one personal session with Sultan ### 5/5 — تطبيق لا يعلي عليه ، وصلونا ل٢٠٣٠ 😍 *2024-03-08, version 3.0.9* والمدربات جدا متمكنات ويوصلونك لهدفك ### 5/5 — Reviewing *2024-03-08, version 3.0.9* The application is very good done and easy to navigate and understand and helps me to decide which coach Should I go with? And why. So thank you for your efforts.😀😀😀 And most important things is the person who make me love the idea of going to the gym outside my comfort zone (home).So thank you Coach Radwan I really appreciate what you’re doing with me.😁😁😁 ## Most critical reviews (10 lowest-rated) ### 1/5 — Liars *2026-01-09, version 3.0.39* Don’t believe anything the salesperson tells you ### 1/5 — Very unprofessional *2025-07-20, version 3.0.32* I have made multiple bookings and I found out by chance that they have canceled my booking without contacting me ### 1/5 — Be careful *2024-09-22, version 3.0.21* They will change trainer after you procure session with her! I’m not suggesting them at all. ### 1/5 — عبير *2024-08-14, version 3.0.19* اخذت كورس عندهم سيئين جدا نفس التمرين يوميا وغيرت المدرب ونفس الشي استنزاف مال فقط وشغلهم وتدريبهم وناديهم سيء وصغير لا انصحكم فيه ### 1/5 — App registration issue *2024-07-13, version 3.0.17* I’m trying to complete the registration but bever get a verification code in my email. There js no help option to get over this issue. What can I do to start using your app? I would love to start using this great service and switch to 5 stars ### 1/5 — Unprofessional service *2021-09-22, version 2.1.24.0* While the trainers on the platform are good, they are unpredictable. During my pack of 20 sessions, the trainer has cancelled 4 times <24h before the session (once 45 min before), shown up late at least twice and in one instance just left me waiting indefinitely. It’s a shame because as a customer you are charged for a session canceled in the last 24h, but the same can’t be said when the trainer does the same. Clearly Enhance does not value their clients’ time. Also prices are a bit misleading. Unlike the rest of the UAE where prices and offers are quoted as inclusive of VAT, Enhance chooses to add these when you checkout. ### 1/5 — It’s just so unprofessional worst app ever *2019-05-22* I had a bad experience with enhance fitness, in the beginning everyone was very welcoming and all seemed perfect until I bought a package of 12 sessions with them. My trainer “Catalina” started to complain about how many clients she has and she was not focused at all in most of our sessions. Then she told me she can’t train me anymore and i have to start with another trainer because she is too busy. I can’t have different trainer every session the training should be planned. **Developer response:** Dear Sarah, we sincerely apologize for the unpleasant experience with our team and would like to thank you for letting us know. Your feedback is very valuable to us and as a result we are currently amending our process and holding additional training for our personal trainers to ensure our customers' experience is smooth and enjoyable. Once again, we apologize and hope you would consider giving Enhance Fitness another chance. Nada from the Enhance Team ### 1/5 — Not a smart idea *2018-07-02* The whole idea of hiring a personal trainer is to stick to a physical routine to follow. Your idea of booking a different instructor every time is not what 80% of fitness customers look for. It may be resolving the problem of those who want to diversify every now and then, but that remains the 20%. And I find it particularly annoying that you are now forcing the 80% who stick to one trainer to book each and every session with them on the app. It is a plain non user friendly approach to justify the investment made on the app. I want to be able to communicate with my coach via WhatsApp, and use the app to solve other problems. A few ideas you can use the app without having to force your customer each time to book through it: - let me chat with your admin for any customer support - let me see the background of ur coaches and contact them (in case I want to change my current trainer) - let me track where my trainer is when they’re on their way to me (the uber eats style) - let me confirm a session when done, via ur coach app version (instead of paper and pen) and be able to track how many classes I have left (this is very important). **Developer response:** Dear TheNM03 Thank you for your review and your elaborate feedback. -Indeed we allow people to book different trainers, but the majority of our clients end up sticking to one trainer, and that is what we reply on in terms of continuity. -We have added two buttons on the front page that allow you to contact customer support, one through voice call, and the other through WhatsApp - You can now get a confirmation notice once you have connection with your trainer. As a matter of fact your trainer would be able to book all your sessions on your behalf!!! ### 3/5 — Fitness *2024-03-12, version 3.0.10* Great training sessions. But app needs improvement to show personal work out completed and personal goals achieved ### 3/5 — Ok app *2023-10-16, version 2.1.46.0* Functionally ok ..but clunky app .. scheduling seems confusing (who schedules ..trainer or client)..mandatory rating of every session is irritating…redemption of reward points not clear or smooth ## Most praised reviews (10 highest-rated) ### 5/5 — حى الحمراء *2024-05-25, version 3.0.13* تطبيق ممتاز ورائع ومريح ### 5/5 — Great application *2024-05-05, version 3.0.12* The application is great and coach cynthia is great and she is an excellent trainer. ### 5/5 — شكر وتقدير *2024-05-02, version 3.0.12* شركةمنظمة دقيقة في المواعيد ، المدربة تدرس حالة المتدربة ووفقاً لها تعمل بدقة شكراً enhances ### 5/5 — Excellent *2024-04-18, version 3.0.12* Nice application for motivating you to start working-out or to get back in track. ### 5/5 — Love it *2024-04-03, version 3.0.11* So happy for this experience good job couch nermeen👍🏼 ### 5/5 — Sara *2024-04-02, version 3.0.11* A wonderful, easy-to-use application. I was able to choose a personal trainer and determine the goal I wanted to achieve ### 5/5 — تقييم *2024-04-01, version 3.0.11* التطبيق سهل الاستعمال والمدربات رائعات ### 5/5 — App review *2024-03-25, version 3.0.10* App is user friendly and easy to use ### 5/5 — Seamless and advanced *2024-03-24, version 3.0.10* It completely changed my life…I reached a stage where I was super unfit and was at my heaviest..this app made it easy for me to push myself to start a healthier lifestyle..The fact that your trainer comes to you to your house makes it more easier for you to commit and reach your goals. On another note, my trainer is the best! Syeda pushed me when I was not motivated and she really helped me reach my ideal weight and physique. I’m super excited for the next stage, which is working on my strength and muscles. Thank you Enhance! ### 5/5 — Hi *2024-03-23, version 3.0.10* It’s very good, with a good trainer, But we need more options for gym. We have only one in jeddah. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*