# Enjaz App — user reviews

> 38 indexed App Store user reviews of Enjaz App by AL BILAD BANK, rated 3.56/5 from 102 ratings.

- Source: https://appshunter.io/ios/app/enjaz-app/id1080308156/reviews
- App overview in markdown: https://appshunter.io/ios/app/enjaz-app/id1080308156.md
- Rating breakdown: 5★ 54 · 4★ 7 · 3★ 5 · 2★ 5 · 1★ 27

## Newest reviews (14 of 38)

### 2/5 — Needs upgrade !

*2025-12-10, version 2.11.15*

Doesn’t show you how much in your wallet and 90% of the time your transaction will be declined!!

### 2/5 — التطبيق لايعمل

*2025-10-27, version 2.11.13*

ارجو حل المشكلة لايتم التحويل

### 1/5 — مهزله

*2021-03-21, version 2.0.8*

مهزله بنك سعودي وشرح التطبيق بالإنجليزي
انا بعد ما حملت التطبيق قررت احذفه مع اني اجيد اللغة الانجليزيه بإتقان وسوف استمر بإستخدام تطبيق STCPAY

### 1/5 — Very poor service at online support & Riyadh head office

*2021-02-17*

I had cancelled my transaction of money transfer on the 17th of Jan 2021 and it’s 17th February today and still haven’t received my money. Have visited branch more than 20 times but the manager says the money is not transferred from the head office. Even trying to get online help since the past 10/15 days, a request gets generated and then it gets automatically closed after every 2 days, even when the problem is not yet resolved.

**Developer response:** Dear Customer, We sincerely apologize for the inconvenience that we have caused you. Please give us a chance to solve you complaint by contacting us via Enjaz social media accounts or thru EnjazCare@enjaz.com

### 1/5 — Very slow

*2021-01-20*

The app is very slow and when it gets you to the transfer page it collapses. Certainly needs essential improvements.

**Developer response:** Dear Customer, Kindly download Enjaz App latest version and try again. If you still facing the same issue Please give us an opportunity to resolve your complaint by contacting us via Enjaz social media accounts or thru EnjazCare@enjaz.com

### 1/5 — عطل

*2020-11-14, version 2.0.5*

هناك مشكلة في ادخال تاريخ الميلاد ويرفض التطبيق ذلك

### 1/5 — Not working

*2020-11-03, version 2.0.5*

It’s not working anymore

### 1/5 — Minimum security requirements

*2020-10-30, version 2.0.5*

I get this message when i try to use app to send some money overseas:

This device doesn’t meet the minimum security requirements for this application. Please contact app publisher for more details. Application will exist when you click OK.

Anything you can do to fix this problem, please?

Thanks

### 1/5 — Not working

*2020-09-22, version 2.0.4*

App is not working after new apple update

### 1/5 — Not working in IOS 14

*2020-09-22*

App not working

**Developer response:** Dear Customer, Kindly download Enjaz App latest version and try again. If you still facing the same issue Please give us an opportunity to resolve your complaint by contacting us via Enjaz social media accounts or thru EnjazCare@enjaz.com

### 3/5 — App not working

*2020-09-19, version 2.0.4*

After updating my apple IOS application not working

### 1/5 — Ios 14

*2020-09-18*

Dear sir after update IOS14 Application is Not Open & Force Close

**Developer response:** Dear Customer, Kindly download Enjaz App latest version and try again. If you still facing the same issue Please give us an opportunity to resolve your complaint by contacting us via Enjaz social media accounts or thru EnjazCare@enjaz.com

### 1/5 — The app is not working with iOS14

*2020-09-18, version 2.0.4*

The app stopped working after iOS14 upgrade

### 1/5 — Virtual card not working

*2020-09-06*

I recharge in this account from another bank after i try to purchase in online and my bills through this app but it’s not working very disappointing for that I can’t take return my money also

**Developer response:** Dear Customer, Kindly download Enjaz App latest version and try again. If you still facing the same issue Please give us an opportunity to resolve your complaint by contacting us via Enjaz social media accounts or thru EnjazCare@enjaz.com

## Most critical reviews (10 lowest-rated)

### 1/5 — مهزله

*2025-10-04, version 2.11.13*

سجلت فيه ومعد قدرت ادخل من جديد. ومافيه خيار نسيت رمز

### 1/5 — ابلكيشن تافه

*2024-04-08, version 2.11.3*

مايتيح لك تسوي اي شي غير التحويل.

### 1/5 — Unable to login

*2023-12-27*

I have too many times to login Enjaz App every time it gets failed. Also tried to reset username and password then system shows user not exist.

### 1/5 — Add to apple wallet not working

*2023-04-16, version 2.8.0*

After updating Nafadh finally it’s working but I can’t adding card to Apple wallet 😪

### 1/5 — The worst 👎

*2022-05-11, version 2.4.0*

I want to register a new account I can’t every time I try to verify through nafath it fails and show me a “whilelabel” error page , then I called the customer service they said try registering at a different time probably we have a lot of traffic.

### 1/5 — Brainless guy designed it

*2022-03-18*

Only thing one can say that whoever has designed and developed this app must be removed from the job and it must be made sure that the guys never have a job except maybe made to do manual labor for remainder of the whole life 
This is the most charitable thing one can say.

**Developer response:** Dear Customer, Kindly download Enjaz App latest version and try again. If you still facing the same issue Please give us an opportunity to resolve your complaint by contacting us via Enjaz social media accounts or thru EnjazCare@enjaz.com

### 1/5 — Rate Difference

*2022-03-07*

If rupee value is good in market, enjaz does not increases rate immediately , but if rupee value falls  then immediately decreases the rate. For self benefit??? !!!! 0.44 difference on inr. Instead of 0.28

**Developer response:** Dear Customer, we truly sorry to hear that issue, kindly let us to solve it by contacting us via Enjaz social media accounts or thru EnjazCare@enjaz.com

### 1/5 — Can’t register

*2021-11-30*

While creating password its prompt can’t use letters twise

**Developer response:** Dear Customer, Kindly download Enjaz App latest version and try again. If you still facing the same issue Please give us an opportunity to resolve your complaint by contacting us via Enjaz social media accounts or thru EnjazCare@enjaz.com

### 1/5 — Hanging App!

*2021-06-06, version 2.0.8*

DO NOT USE THIS APPS IF YOU WANT TO FACE PROBLEMS, APPS OS ALWAYS HANGGING AND MY CASH WAS TAKING SO LONG TO DISPUTE  WITH OTHER BANK

### 1/5 — Delay in Transaction without proper updates

*2021-05-04*

I don’t recommend this App, waste of time and no proper updates from customer care services,

**Developer response:** Dear Customer, Kindly download Enjaz App latest version and try again. If you still facing the same issue Please give us an opportunity to resolve your complaint by contacting us via Enjaz social media accounts or thru EnjazCare@enjaz.com

## Most praised reviews (10 highest-rated)

### 5/5 — تطبيق انجاز

*2021-10-28, version 2.3.0*

سهل وبإمكاني الدفع باي بطاقة وبإمكاني الحصول على بطاقة رقميه 👍🏻👍🏻

### 5/5 — Nice

*2021-07-03, version 2.0.8*

Good app

### 5/5 — من افضل بنوك الحولات 💪🏻

*2020-04-10, version 2.0.1*

💎💎💎

### 5/5 — Great app

*2020-03-18, version 2.0.0*

Made all my transfers easily👍🏼

### 5/5 — تطبيق انجاز بنك البلاد

*2020-03-15, version 2.0.0*

تطبيق بنك البلاد لتحويل الخارجي الحوالات انجاز شكرا بنك البلاد

### 4/5 — Please Add Traffic violation Payment

*2023-07-26*

App is good and helpful for make international transaction but if you add Government Payment like traffic violation payment then it’s very good.

### 4/5 — The application doesn’t shows the details before confirming the transfer

*2022-03-05, version 2.3.0*

The details such the as the total value. The transfer fees and the name

### 4/5 — NOT WORKING IN iOS 14!!!

*2020-09-17*

App shows “device doesn’t meet minimum security requirements”... Kindly update ASAP!

**Developer response:** Dear Customer, Kindly download Enjaz App latest version and try again. If you still facing the same issue Please give us an opportunity to resolve your complaint by contacting us via Enjaz social media accounts or thru EnjazCare@enjaz.com

### 4/5 — Good app it’s easy and safe

*2020-03-19*

Good app it’s easy and safe

**Developer response:** Dear Customer, we glad to hear that & we are looking further to provide you with the best services. We are happy to receive your enquires or comments via Enjaz social media accounts or thru EnjazCare@enjaz.com

### 3/5 — iOS 14 not compatible

*2020-09-22*

Hello Team,

After upgrade to iOS 14, unable to open the app and seems there is a compatibility issue,kindly fix this issue.

**Developer response:** Dear Customer, Kindly download Enjaz App latest version and try again. If you still facing the same issue Please give us an opportunity to resolve your complaint by contacting us via Enjaz social media accounts or thru EnjazCare@enjaz.com

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-03.*
