# ENOC PAY — user reviews > 84 indexed App Store user reviews of ENOC PAY by Emirates National Oil Company Limited (ENOC) L.L.C, rated 1.60/5 from 30 ratings. - Source: https://appshunter.io/ios/app/enoc-pay/id1395158011/reviews - App overview in markdown: https://appshunter.io/ios/app/enoc-pay/id1395158011.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 25 ## Newest reviews (19 of 84) ### 2/5 — Not working *2025-02-14, version 3.3.2* Is this app still functional? It takes forever to load. And not able to pay for fuel! ### 1/5 — Auto Top Up Not Working *2024-09-16, version 3.3.2* I setup my auto topup to kick in if the remaining balance is below 150aed. It worked the first (and i think the 2nd time). But the next ones are not. The auto topup function didnt kicked in until my balance drained to zero! Now i manually (again) topup my account. I dont see the purpose of having an auto topup feature anymore… ### 1/5 — Not Working *2024-06-03* App not working ### 1/5 — Location *2024-04-27* When i click location to get nearby stations, it just crashes ### 1/5 — Unable to login *2024-03-30* Unable to login to the app. Everytime it says account credentials are incorrect. Contacted the enoc team and they never looked into this. ### 1/5 — Terrible service. *2024-03-22, version 3.3.2* ENOC Pay falls short of expectations. The app frequently malfunctions, making it frustrating to use. Issues like server downtime during VIP recharge attempts are particularly problematic. Urgent improvements are needed from the development team to enhance the user experience. ### 1/5 — Always shows ERROR for sign on *2023-08-07, version 3.3.2* ENOC needs to get all the bugs fixed on ENOC app … I am a VIP customer and it’s not embarrassing the number of times this app has shown ERROR messages during signing in but same time I am able to easily login on ENOC pay website … SOMEBODY at ENOC needs to WAKE UP and fix the bugs in this app ### 1/5 — Trash of an app *2023-06-24* Whoever developed this app did a sub par job, like most apps in dubai - nothing works, nothing is responsive. Decades behind the real world and mobile app integrations. 1 star, deleted. ### 1/5 — Just remove it *2023-06-18, version 3.3.2* Last update 6 months back,i spent 12 minutes to try to make it work it didn't. Just remove it's a damage to your reputation. Whoever team responsible for this app should be fired ### 1/5 — Worst app ever *2023-02-25* Worst app and worst developer… always crash at pump and waste out time there.. once you try with your app, then it’s will not show any fueling or transactions, also payment showing processing in petrol machine for long time ### 1/5 — Hardly ever works *2023-01-07, version 3.3.2* The idea is great. I have used it many times over the past few years. The issue is that it very frequently doesn’t work. It’s so frustrating when it doesn’t. Every update I think messes it up. Have to delete and reinstall for it to work again and with that you lose all your previous records. It used to be great when it worked well. ### 1/5 — App crashing when click on social media login *2023-01-07, version 3.3.2* Dear developer, Your app does not work anymore. I can’t reset my password or login with social media login. It’s been more than 6 months and issue still persist. You should release new version. ### 1/5 — Worst official app *2023-01-06* Not working as expected. ### 1/5 — Cannot login *2022-12-08* I cannot login via social account and I cannot reset my password because I had previously used a social account. I am locked out of my own account. Whenever I click on social login the app crashes. ### 1/5 — Not able to verify my phone number *2022-09-11, version 3.2.1* I’m always stuck at the page of mobile verification. ENOC pay you could do a better job than this!!!! This app is a waste of time ### 1/5 — Hardly works *2022-09-06* It seems that the app developers/ owners are not looking at the CRM data on transaction failures. At last 3 occasions, I wasn’t able to pay using the app & had to get off the car to tap my card on the machine. One instance is understandable but not the recurring ones. I wish ADNOC was enroute to my home/office, since ADNOC Pay is seamless. Urge ENOC to sincerely upgrade the app/ see the number of successful vs failed transactions. ### 1/5 — Very poor performance *2022-08-22* Please make sure to work properly or else withdraw from App Store ### 1/5 — Nice app but doesn’t work *2022-08-13, version 3.2.1* Either fire your all software testers or if there is none then please hire few. The app is great but it is not reliable at all. It is sluggish and doesn’t work most of the times. It will hang and stays like that. No option works. Please test it with mobile data and other servers beside your own server. ### 1/5 — Not working at all *2022-08-12, version 3.2.1* Dear IT or other team! When you make updates for applications, be sure it’s tested before. On latest model 13PRO MAX after last update it’s stock under loading by google account. Even when I’m get access by apple id, when logging in, application not responding, just showing main page and bottoms not working. Good luck and enjoy your experience in kindergarten… ## Most critical reviews (10 lowest-rated) ### 1/5 — so bad app *2026-07-03* doesn’t allow to register and just freezes. can’t believe enoc has such an app! ### 1/5 — Not working *2026-05-12* The app is not working .. be careful don’t waste your time ### 1/5 — Most crashed app I have ever seen *2025-12-12* Useless and you cannot even complete single task on it. Uninstalled immediately after few hours ### 1/5 — Rubbish *2025-10-29* Unstable, unreliable and freezes all the time. ### 1/5 — Unusable *2025-10-15, version 3.3.7* App keeps freezing every time you select something… sometimes you are unable to select anything even after refreshing the app… ### 1/5 — Adding card not working *2025-08-24, version 3.3.7* I add card and said that will revert back the amount, now the card didnt add and the app is horrible .. no help center to or customer service available to resolve issues like this. Such a waste of time adnoc is much better .. ### 1/5 — Bad application *2025-08-17* No working properly, not worth to download ### 1/5 — ENOC VIP *2025-03-28, version 3.3.2* Your VIP Account not showing for top up >Visited Oud Metha > Did forget password > correct password says incorrect > you are a such big company and pathetic Tech , because of this I’m sure lot of customers you gonna loose including us Thank you ### 1/5 — Failed execution *2025-03-16, version 3.3.2* While I really like the idea of managing payments through app, 9/10 times it does not work for wide range of reasons. Lately it has started to hang mobiles where i had to force restart the phone. Secondly it hangs the kiosk at fuel station as well ending bad customer experience, inefficient fuel pump and more waiting time. ### 1/5 — Login doesnt work *2024-12-18* Its broken. Not able to login. Password reset does not solve issue. Not expected behavior. Its a pity that the company cannot even afford to fix this. ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect *2023-01-15, version 3.3.2* Does what it promises, Apple Pay or card payment done while you are in your car. Fast, reliable and convenient. ### 5/5 — Great App *2021-09-28, version 2.8.0* Easy to login, easy to use I loved remote payment ### 5/5 — The user experience has been improved a lot *2021-09-18, version 2.2.1* The transaction is faster than using normal card payment process. The experience is more smooth and faster now. Thanks ENOC. ### 5/5 — Useless app *2019-05-17, version 1.1.3* This is the result of developing cross platform app without taking consideration for Dubai users expectations.. 0 out of 10 for the design. 0 out of 10 for easability. I think this app should be totally revamped or no body will use it. For other users who are looking for similar service with better user friendly I advice them to try DubaiNow app. ### 5/5 — Seamless payment *2019-05-15, version 1.1.3* Not sure what others faced but i’ve just used it and was so smooth and easy to use. I’ve used other payment apps at fuel and this is by far is the fastest. The best in this is that i don’t have to give my card or emirates ID to anyone risking misusing it !!! I wonder how anyone would give his credit card to someone who disappears with it !!! ### 5/5 — Excellent. Love it *2019-04-22* Amazing. A bit slow in processing but get the job done ### 5/5 — Great App! *2019-04-18, version 1.0* Sign up is easy & quick. No need to carry cash anymore. Highly recommended. ### 5/5 — Very convenient and easy to use *2019-04-18, version 1.0* Very convenient and easy to use ### 3/5 — Bill share *2021-10-21, version 2.8.0* Hi, thanks for updates and improvements, When invoice will appears after refilling, “share” function is no longer are working, so we are unable to share invoice via email or any applicetion. Looking forward to fix the issue. Thanks ### 3/5 — Need a opetion for write vehicle number after feuling *2020-07-14, version 2.0.5* Dear ENOC All companies need need feuling bill driver fuel car then take bill and give to company then company give money back Enoc app is so easy only we need a option for save vehicle number after feuling without vihicle number companies not accepte feuling bills so please create a option for save vehicle number in transaction Thanks must teply what enoc think about my thinking --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*