# Enroll MHC — user reviews > 154 indexed App Store user reviews of Enroll MHC by Maryland Health Benefit Exchange, rated 2.00/5 from 887 ratings. - Source: https://appshunter.io/ios/app/enroll-mhc/id1138320353/reviews - App overview in markdown: https://appshunter.io/ios/app/enroll-mhc/id1138320353.md - Rating breakdown: 5★ 154 · 4★ 51 · 3★ 44 · 2★ 67 · 1★ 571 ## What do users think of Enroll MHC? Overall sentiment: negative **Pros** - 🚀 App works fine - 🌐 Spanish version available **Cons** - 🐛 App crashes frequently - 🔒 Login issues - 🤯 Extremely buggy and glitchy - 🤔 Lacks basic functionality - 🙄 Redirecting issues - 🤦‍♂️ Unable to upload documents - 😡 Completely non-functional **Commonly reported bugs** - Login screen freezes - App crashes on launch - Unable to access account information - Document upload feature not working - Redirecting issues prevent access to app **Most requested features** - Improve app stability and reliability - Add option to upload documents - Enhance user experience and ease of use ## Newest reviews (20 of 154) ### 1/5 — GO ONLINE *2026-04-12, version 51.0* this app absolutely sucks. It never connects or loads for me and they make it extremely difficult to apply for health insurance. Even their website sucks. They’ll take documents and say success and then decline your application because they claim you never sent documents when you DID ### 1/5 — App doesn’t even log you in *2026-03-29* I’ve downloaded the app. I have both a Maryland health connection account and a Maryland benefit account and neither of the logins will let you through. They’ll both just get stuck on the redirecting page. Over three years of reviews of people bringing up this issue and is still not corrected is absolutely insane tax dollars are supposed to be going back to support. People’s livelihoods is definitely not being shown here. ### 1/5 — Login is broken *2026-03-24, version 50.1* I can’t log into my account because it gets stuck ### 1/5 — Horrible *2026-02-24, version 50.0* The app doesn’t work 99% of the time ### 1/5 — App needs to be updated *2026-02-24, version 50.0* I have hard time log in to the app, I don’t understand why? you guys should update it. This is frustrating I receive a notice and I can’t even log in to go check it out. Update the app, create another one or just delete it so we can just use the regular website to log in. ### 1/5 — Terrible *2026-02-24, version 50.0* They seriously need to fix their app!! ### 1/5 — App crashes *2026-02-06, version 50.0* Once logging in for the first time, closing the app, and trying to re-open it - The app gets stuck in a terminal spinning cycle where it never loads. Have to delete & re-download every time. ### 1/5 — Significant Issues with Basic App Functionality *2026-02-02, version 50.0* I have been trying to log in for weeks and can't. Ive updated, restarted, and everything and it always just says "redirecting" indefinitely after I enter my credentials. Its just awful to not be able to access your health insurance information. Truly awful ): ### 1/5 — App sucks and refuses to load most times *2026-01-15, version 49.0* I literally thought my app was just out of date because it barely works ever…but no updates available…. Why make the website unusable without the app if the app isn’t going to work? I have to close and reopen multiple times for just a chance that maybe the sign in will actually fully load. It’s the last day for coverage and this app is giving me so much anxiety. It’s supposed to help us, not make the process that much more complicated. ### 1/5 — Issues *2026-01-10, version 49.0* The site won’t respond gets stuck. It’s horrible to work on please fix the issues ### 1/5 — Maryland health connection app is not worth downloading *2026-01-06* I have moved from my previous address thinking that I would receive a notification from this app letting me know when I had to recertify my health coverage, didn’t happen now I try to log in and it doesn’t open after putting login information. Will have to call or go in person to apply for coverage again, very disappointed. ### 1/5 — Can’t get in after signing in *2026-01-06, version 49.0* Can’t get passed the redirecting after signing in. ### 1/5 — Worst app *2026-01-05, version 49.0* I have to wait at least two hours to even get into the app and keeps saying redirecting and never does anything. ### 1/5 — Linnell Fall *2026-01-03, version 49.0* I was never able to upload my verification information. The fax number doesn’t work. How can we be denied if your system isn’t functioning properly! ### 1/5 — Doesn’t work. Useless app *2025-12-01, version 49.0* Takes you to the website where you get stuck at white screen that says “redirecting,” unable to get past login screen ### 1/5 — Joke *2025-11-03, version 49.0* So sorry headache only nothing works ### 1/5 — Trash!!! *2025-10-31, version 49.0* The developers for this need to be fired. How are people supposed to enroll if the app keeps crashing? I’ve spent more time entering verification codes that my own information ### 1/5 — 👎🏽 *2025-10-06, version 49.0* Can never log in ### 1/5 — App not working *2025-10-06, version 49.0* I’ve used this app for several years , now it flashes when trying to log in and won’t let me in the app ### 1/5 — App is a joke *2025-10-03, version 49.0* This app is a joke. It’s allowing me to log in and as soon as I’m in it kicks me out. I can’t see what my message are that I’ve been sent. I don’t understand why I can’t just use the website. Why does everything have to be accessed on the app that doesn’t work 🙄 ## Most critical reviews (10 lowest-rated) ### 1/5 — Fire whoever made this app *2026-07-27, version 52.1* Can’t even get past the login screen. Just says “redirecting” and will never do anything else. ### 1/5 — 🍅 *2026-07-05, version 52.1* You can’t even get past the first preview… ever. ### 1/5 — Awful! *2026-06-17, version 52.0* It constantly asks you to sign in over and over again. You can’t get anything done! What a waste! ### 1/5 — Worthless app *2026-06-13, version 52.0* Won’t even let you open the messages/documents, had to use the website. ### 1/5 — Could not even sign in *2026-06-01, version 52.0* As the title suggests, I couldn’t even sign in to the app. Garbage. ### 1/5 — Useless *2026-04-29, version 51.1* I tried this all because I kept getting the same error messages using two different browsers on my desktop. I figured maybe this would be successful. It gets stuck on “redirecting” - that’s it, nothing else. ### 1/5 — Using A Web-Browser Saves Time *2026-04-19, version 51.0* The app functions only marginally well on Android and is not fully functional on iOS. Based on my experience—and feedback from others—the performance on Apple devices is inconsistent and often frustrating. A web browser provides a much more reliable and user-friendly experience on iOS. Improvements to stability and functionality on Apple devices would make a significant difference. ### 1/5 — The worst *2026-04-16, version 51.0* This has to be one of the worst apps I have on my phone. I can’t go paperless because I can’t view any messages within my portal. I have to login about three times before I get to my account. I thought deleting and reinstalling would help, not at all. I called to add another member and they wanted me to use the app. The app wouldn’t let me. This is the worst. It’s time to update the app. ### 1/5 — The Worts *2026-04-15, version 51.0* Terrible, the app is unusable, just use the website. Not that you will have much less stress doing so as the entire marketplace is a mess, my coverage is constantly getting messed up and they even send me tax forms that are all jacked up and filled out incorrect. The staff says, “we aren’t tax prepped, we can’t help you!” lol anyways enjoy the nightmare and avoid the app to make it slightly more barable. ### 1/5 — Broken App *2026-04-14, version 51.0* Won’t sign in account. Need to fix it ## Most praised reviews (10 highest-rated) ### 5/5 — App help *2024-04-08, version 41.1* App works fine. Make sure you have updated your app and it will work fine. ### 5/5 — UPLOADING YOUR DOCUMENTS *2019-06-10, version 15.2* I CAN NOT upload my documents I’ve tried on several occasions to get it to work even outside of the app !! Please FIX IT !! ### 5/5 — Yeah !!! Spanish *2018-10-06, version 13.1* Finally we got an app in full Spanish, I’m tired of English! But don’t take me wrong! English is the best and the #1 in the world! And Spanish... you liked or not is the #2! So I love both. God bless America! ### 5/5 — Great app! *2017-12-11, version 8.4* Very helpful app! Able to estimate and select insurance options as well as manage account whenever needed. ### 5/5 — It's helpful! *2017-11-02, version 8.3* I like how accessible they it was! A lot better than having to be on a call on hold for a long time. I think i preferred logging in on a computer, but the app is very helpful! ### 3/5 — App not responding *2024-08-29, version 43.0* When trying to select a doctor the app doesn’t respond and it doesn’t respond when trying to get help from the app’s assistant ### 3/5 — Multiple choice options ? *2021-12-20, version 27.2* Everything’s ok until they give you multiple choice options to click on… they’re unclickable and you can’t properly complete a form without ### 3/5 — Uploading documents DOES NOT WORK *2020-12-09, version 22.0.4* Don’t bother trying to upload your documents through this app!.. it hasn’t allowed for me to upload my ID in order to finish my application with enrollment ending soon this app error has really pushed things back for me. And the website isn’t great either. ### 3/5 — It works... But... *2018-04-28* It does what I need it to do., but when are they going to update it to work with the iPhone X full screen? A lot of apps have been updated & it upsets me how long the iPhone X has been out & developers haven’t updated to take advantage of the full screen... When they do I’ll re-review & update my star rating. thanks! ### 2/5 — This app needs work or update *2024-12-11, version 44.1* I got in now they lock me out. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*