# enRoute Delivery Route Planner — user reviews > 63 indexed App Store user reviews of enRoute Delivery Route Planner by Kain Suite Pte. Ltd., rated 4.50/5 from 1,166 ratings. - Source: https://appshunter.io/ios/app/enroute-delivery-route-planner/id1662756869/reviews - App overview in markdown: https://appshunter.io/ios/app/enroute-delivery-route-planner/id1662756869.md - Rating breakdown: 5★ 939 · 4★ 72 · 3★ 45 · 2★ 19 · 1★ 91 ## What do users think of enRoute Delivery Route Planner? Overall sentiment: negative **Pros** - 🚀 Efficient route planning - 👍 User-friendly interface - 💡 Helpful features for delivery drivers - 🚗 Makes driving easier - ⏱️ Saves time **Cons** - 🐛 App crashes and glitches - 💰 Expensive subscription - 🔒 Difficult to cancel subscription - 🚫 Free trial not as advertised **Commonly reported bugs** - Route optimization not working properly - Addresses not recognized - Inability to send feedback through the app **Most requested features** - Reverse route option - More flexibility in route planning - Improved address recognition ## Newest reviews (13 of 63) ### 3/5 — Comercial cars *2024-10-04, version 1.4.0* Aurora ### 3/5 — Big *2024-09-07, version 1.4.0* Gfg ### 5/5 — Great app *2024-07-17, version 1.4.0* Makes my life easy ### 5/5 — Makes driving so much better *2024-07-09* I love this app, it does all the route planning work for me. I love it ### 5/5 — Blue line *2024-06-25, version 1.4.0* 2459Rolan ### 5/5 — Jr *2024-05-11, version 1.4.0* 👍👍👍 ### 4/5 — Good *2024-04-23, version 1.4.0* Awesome app ### 5/5 — Bolsas *2024-04-20, version 1.4.0* Okay ### 5/5 — Great app *2024-03-18, version 1.4.0* Fast simple ### 5/5 — Me parece bien *2024-02-13, version 1.3.8* Me parece bien monitoriar el transporte ### 5/5 — Congrats *2024-01-30, version 1.3.7* Felicidades ### 5/5 — So helpful!! *2024-01-09* I love this app! I drive for a living and it has helped me organize my sales calls. Very helpful if you’re in field sales. ### 5/5 — Driver *2023-12-24, version 1.3.5* Very good idea ## Most critical reviews (10 lowest-rated) ### 1/5 — New update mess up the app *2024-12-18, version 2.0.0* The new update is terrible, the app doesn’t work properly ### 1/5 — Owner *2024-07-28, version 1.4.0* You want me to rate you. I can’t because I am trying to create an account so I don’t know how it will work ### 1/5 — ?? *2024-02-16* Obliger de mettre un avis pour tester ### 1/5 — Ad covers the optimize button *2024-01-27, version 1.3.7* I can’t even tell if this would be a good app because there is an ad that covers the bottom of the screen where the optimize button is. ### 1/5 — THIEVES *2024-01-02, version 1.3.5* I was still charged a month of subscription even though I canceled the first day I even used the app trial. Only used the app once, canceled the before the trial end then somehow still got charged $19.99. Never used the app since the first and only day. I look at subscriptions and says active but nowhere that says cancel it only has renew option which means clearly I never had an active subscription to begin with. Wish I would have read other reviews stating this same issue. ### 1/5 — Don’t buy *2023-12-28, version 1.3.5* Spent 20$ glitches a lot don’t buy ### 1/5 — Scam!!!! Don’t do it!!!!!! *2023-12-14* Don’t fall for the “free trial” because they will literally charge your card instantly and there’s no way of canceling it through the app. All you can do is email them, but they won’t respond. APPLE will NOT refund your money back if you fall for it!!! There’s no way they aren’t changing the app rating because if you look past the first 3 comments, everyone is saying they got scammed!!! I feel stupid for not doing more reading at the comments before signing up for the trial, but it showed an overall 4.5 rating so I figured it couldn’t be that bad….. there’s no way! I repeat, Apple will NOT give a refund, which is absolutely mind blowing to me because it’s so obvious that it’s fraud! I spoke to many different people from there and submitted multiple requests to report/refund and they kept INSTANTLY declining them. Every Apple agent I’d talk with would have me go through all the questions to look into it and have me show them all of this proof that I have just to come come back after “speaking with their managers” or whatever to say there’s nothing they can do. I am hoping that my bank will dispute that charge, but it has been extremely frustrating and such a hassle. I’m hoping to prevent anyone else from having to go through this!!!! I don’t understand how Apple is allowing this app to even exist anymore because they are well aware of it being a scam!!! **Developer response:** Hi, if your previous trial expired, you will not get another free trial period. We can make another offer, please send us support request to support@astraler.com. /Tara - Customer support ### 1/5 — Don’t waste your time or money *2023-12-04* Immediately on load it pops up to buy its ridiculously priced subscriptions just so you can add multiple stops on a planned route. It’s very primitive and doesn’t load what you’re searching for while you’re typing it- you have to search the full name of the business and then search. ### 1/5 — Trial isn’t going well *2023-12-04, version 1.3.5* Spent $60. It doesn’t recognize more than half the addresses we enter into the route. Then try to work with them to find a solution for it but “Report an Issue” doesn’t actually work. ### 1/5 — really bad *2023-11-30, version 1.3.5* the app doesnt work properly. Wont optimize the route. ## Most praised reviews (10 highest-rated) ### 5/5 — Must have for delivery drivers *2025-07-09* I love this app it double check my work app to make sure it’s taking me the best route ### 5/5 — Sahel *2025-02-03, version 2.1.1* Hi ### 5/5 — MR *2024-12-19, version 2.0.0* Best ### 5/5 — Samantha *2024-11-18, version 1.4.0* Good ### 5/5 — Thank you! *2024-11-09, version 1.4.0* Thank you! ### 5/5 — Of seriously I need this maps thanks *2024-10-12, version 1.4.0* Bab ### 5/5 — العراق *2024-09-29, version 1.4.0* العراق ### 5/5 — Great app *2024-09-07* Very simple to use. First time trying it and going to use it on a regular. Thanks. ### 5/5 — Excelente *2024-08-18, version 1.4.0* Excelente ### 5/5 — Nice app *2024-07-22, version 1.4.0* Great app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*