# ENT and Allergy Associates — user reviews

> 44 indexed App Store user reviews of ENT and Allergy Associates by ENT and Allergy Associates, LLP, rated 1.90/5 from 58 ratings.

- Source: https://appshunter.io/ios/app/ent-and-allergy-associates/id1194617095/reviews
- App overview in markdown: https://appshunter.io/ios/app/ent-and-allergy-associates/id1194617095.md
- Rating breakdown: 5★ 8 · 4★ 2 · 3★ 2 · 2★ 10 · 1★ 35

## Newest reviews (16 of 44)

### 1/5 — Don’t waste your time

*2020-07-02, version 1.19*

This app is atrocious.  Nothing works on the drop down menu.  What a waste of time.

### 1/5 — Unusable

*2020-06-11, version 1.19*

Lots of things broken but I can’t schedule appointment. Fields don’t select. Can’t tap necessary areas. After selecting a value on one field, it resets other values.

### 1/5 — Can’t see details on the app

*2020-05-22, version 1.19*

When trying to schedule an appointment, you can’t see any details that you are filling in.  The writing is in white letters and so is the background.   Please fix this because the app is useless.

### 1/5 — Can't make an account might as well use website

*2020-03-11, version 1.17*

No way to save info or make an account as an established allergy shot patient! No reason to use the app instead of the website. It's offers no more convenience. Please let patients make accounts.

### 1/5 — Start over

*2020-02-21, version 1.17*

This app is so buggy and has gotten worse over the months to the point that it’s unusable. You guys are better off scraping this app altogether and rebuilding it from scratch. Maybe even try a new engineering firm since the current one clearly isn’t working. It’ll be worth the cost in the end.

### 1/5 — Doesn’t deserve the ONE star!

*2020-02-03, version 1.17*

What happened?!?!? It was annoying enough to have to log in the SAME information over and over again (I’m an allergy patient)! But now I  can’t even see the information I’m typing out!

### 1/5 — Never works correctly!!!!

*2020-01-30, version 1.17*

I can never book an appointment correctly on this app! For some reason, the font is in white so it’s impossible to read what you’re typing. And it always quits when I’m done entering all the info. I’d give it no stars if that were an option!!!!

### 1/5 — What’s the point of this app?!

*2020-01-19, version 1.17*

I was under the impression that I’d be able to read my secure patient information through the Patient Portal; however the only thing I’m able to do through this app is schedule appointments

### 1/5 — Terrible invisible ink

*2020-01-12, version 1.17*

New version is even worse than earlier ones. You can’t see what you type. On the other hand, humans are better than automotizing. Maybe this will help keep people with jobs scheduling appts

### 1/5 — Just updated and crashes every time

*2020-01-11, version 1.17*

The new update won’t open—it crashes every single time!

### 1/5 — Version 1.16

*2020-01-10, version 1.17*

Once the new version downloaded I was no longer able to book appointments. All my choices do not appear (like the background and foreground of the boxes are the same color). This version is useless to me on the iPhone.

### 1/5 — Can’t book appointments/app shuts down

*2020-01-07, version 1.17*

The app is constantly glitching and shutting down. I’m trying to make appointments and the boxes are blank. I select what I need but I can’t see it because it’s white on white. Everything was perfect before the new update. The app is useless now.

### 1/5 — Nothing good about this app

*2019-08-13, version 1.15*

When booking an appointment, 60 seconds is not enough time to fill in all the required information (including insurance info). If I have to be an established patient to book an allergy shot appointment why do I need to submit all that info?  Also, in reading the about app info, I should be able to look up records, invoices, results, and other appointments.  There is no place to even log in to, in order to be able to access my account.  So with the appointment piece not working there is absolutely nothing this app can do for me.

### 2/5 — Why bother?

*2019-06-03, version 1.15*

Why bother having an app if you can’t create an account and use saved information? I have to make appointments for recurring allergy shots and if I want to book them through the app, I have to enter all of my information every time. I need to schedule 8 appointments per month do you know how much time that takes?? Two stars because I guess, technically, you can book an appointment successfully (but not efficiently).

### 1/5 — Worst app ever

*2019-04-25, version 1.15*

You have to enter all your info every single time you make an appointment. All of it has to be keyed in on the phone - name, insurance, DOB,, contact info, etc. 

No calendar shows the appointments you just made.

### 2/5 — Add ability to create a profile!

*2019-04-17, version 1.15*

2 stars for letting me book appointments but it should have an account option so I don’t have to search for the location and enter all of my information in every single time. Let me create a profile!

## Most critical reviews (10 lowest-rated)

### 1/5 — Very Useless

*2022-03-24, version 1.25*

You might as well go on Google and get your information from there or login with your Google or safari app instead. You can’t log into your account , you can’t message doctors, & you can’t see upcoming appointments either. Tell the UX designer you hired to make this app, to give you your money back.

### 1/5 — This application does not work on IPhone

*2022-01-13, version 1.25*

If I could I would give this application zero stars!!I have been trying to use this application to schedule my allergy shots for over 6 months and I can not book an appt.  All of the spaces where you have to enter your information are blank even after you type in them. A lot of the boxes you have to enter info in will not let you click on the to input your information. It’s like I am typing just to type, because you can’t see what your typing or check to see if you imputed your information correctly.     I have uninstalled and reinstalled it over 10 time and that didn’t work. Why have an application if you can not use it? The office tells all their patients to use this app and that it is user friendly and you can use it on your mobile device, however once you download it it does not work. Please fix this app or take it down. It doesn’t make sense to have an app that doesn’t work and push your patience to use it to make appointments. I can’t even book online, because there isn’t an option for allergy shots. There is only any option for appointment with the actual dr.

### 1/5 — Clunky

*2021-07-16, version 1.25*

As stated by previous reviewer you have to re-enter your data every time.  On top of that the UX was broken for at least a year and when you went to choose items from a scrolly type drop down the copy was in white with a white background turning the filling in of info into a guessing game. Garbage.

### 1/5 — Can't see what I'm typing!!

*2021-07-15, version 1.25*

For some reason, the input text is white when I try to schedule my allergy shot appointments, so I can't tell if what I'm typing is correct! How did this app ever get approved?? Definitely not worth the star I'm forced to give it in order to submit a review.

### 1/5 — Update crashes when inputting required field

*2020-12-31, version 1.22*

I’ve tried to make allergy shot appt twice with new updated app. It crashes instantly when i click on what appears to be a new required field “primary phone” - please fix ASAP. If it helps tech team to track down bug: I have existing acct, and make allergy appts.

### 1/5 — Arlene

*2020-12-09, version 1.20*

I have a ENT DR. in FOREST HILLS NY it doesn’t have FOREST HILLS in the APP.

### 1/5 — Why bother.  It does not work for scheduling. A joke

*2020-11-02, version 1.19*

See title

### 1/5 — Horrible / unusable

*2020-10-23, version 1.19*

Edited to add: if your phone is in dark mode, switch it to light mode.  You should then be able to see the text in the fields.  App developers need to optimize the app to work in dark mode.  
This didn’t fix the issues with crashing though! 

I cannot see the text in any field after I enter it, and the app crashes before I get to the end of the process.  Gave up and called the office to schedule, which is obnoxious considering how hard the office pushed me to get the app.  I’m an allergy shot patient, so I’ve gone through this on a monthly basis - kept hoping for an update, deleted & reinstalled, nothing has fixed it.  PLEASE FIX THE APP!!! 
While you’re at it, PLEASE allow us to log in and save our entries so we don’t have to enter the info every single time!

### 1/5 — This app is horrible.

*2020-10-17, version 1.19*

Don’t waste your time, just call them. Their app is awful. It just simply does not work. One of the worst apps “functioning” apps I’ve ever download.

### 1/5 — Upgrade ghosts input in all fields

*2020-07-31, version 1.19*

As the other reviews said, the boxes in the drop-downs no longer show the selections - even though it allows me to make the selection. I gave up when I got to the point of filling in my information. White text on a white background is not going to work. App has been like this for months.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2019-04-11, version 1.15*

I love ENT and Allergy associates, it’s beneficial to me and keeps me organized to when I have appointment. I receive emails and even texts to confirm.I would recommend EVERYONE to download this app, especially those who travel and move a lot. I thank you for your valuable service.

Thx
Pruitt

### 5/5 — Amazing app

*2019-04-08, version 1.15*

Made an appointment and the app work really well. Like to see more features in the future.

### 5/5 — New updates are great

*2019-04-05, version 1.15*

App looks fine and working fine. Good updates done. Made more appointments for me and family and worked fine so far.

### 5/5 — Version 1.14

*2019-04-04, version 1.14*

I have updated the app. Appointment section is running smoothly
! Till now no issues have been found. Great Work, keep it up.

### 5/5 — Excellent app

*2017-01-19, version 1.0*

The app is easy to navigate and provides all the information necessary to make a doctor's appointment

### 3/5 — Does not support dark mode

*2022-07-31, version 1.25*

If you have dark mode on, it keeps the font as white, so you can’t read what’s on any forms. Please fix the bug.

### 3/5 — Seems to work but w bugs

*2017-02-16, version 1.2*

I've made two appointments and got the email they were received, but about a half dozen times I got a pop up error saying my session had timed out due to inactivity. Obviously it hadn't because I was using it, I just dismissed the error and kept going and it looks like it went through and worked anyway.

### 2/5 — You Broke Dark Mode

*2021-05-07, version 1.25*

Again. You fixed this a long time ago, but now dark mode displays light text on white background while making selections.

### 2/5 — This app needs to be more user friendly

*2020-01-20, version 1.17*

I can’t find in settings the color scheme, all the required fields are white letters in white background.  Makes it difficult to make sure the data you are entering is correct.  Only reason I continue to use the app is because it saves me calling the 800# and being out on hold etc.

### 2/5 — Needs to get better

*2019-08-13, version 1.15*

Considering how hard the offices push you to use the app, it would be extremely helpful if it worked better. Every single week, I have to get through the fields like a speed demon because it says I’m inactive and I’ll be cancelled in 60 seconds. Many times I have to start over if I type one thing incorrectly and miss the timer.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
