# Entergy

> Utility account management, bill payment, outage tracking, and energy usage monitoring. (iPhone/iPad app by Entergy Services, LLC.)

- Source: https://appshunter.io/ios/app/entergy/id529855219 (this page in markdown: same URL + `.md`)
- Developer: [Entergy Services, LLC](https://appshunter.io/developer/529855223)
- Category: Utilities, Business
- Price: Free
- Rating: 2.71/5 from 1,458 App Store ratings · 315 written reviews indexed
- Age rating: 12+
- Requires: iOS 17.0 · 168 MB
- Languages: English, Spanish
- Released: 2012-06-01
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/entergy/id529855219/reviews.md

## What is Entergy?

Entergy app provides a quick, easy bill payment method, view outages and usage.

Entergy’s mobile app offers customers a quick and easy way to manage their accounts. After viewing account balance and due date, customers can pay with a single swipe. Customers can also enroll in PaperFREE billing, make payment arrangements and choose a monthly billing date. With a bank account or debit/credit card, customers can pay as a guest.Find outage information on our outage map, Entergy Storm Center, or via text alerts for your specific location. Customers can also use the app to report an outage or check outage status via text messages.

Take control by viewing daily usage and costs or monthly trends. Save energy and money with the latest energy efficiency tips.

The app offers the ability to set up and manage contact preferences for billing, outage, usage and more via text, voice, or email channels. You can customize your dashboard to suit your needs and find the information you need, fast.

Learn our latest news and updates with a single tap.

Provide your feedback using Real Time Ratings following payments or before logout or share free form via Contact Us on More screen.

Need to register your account? Visit myEntergy.com.

## Key features

- Quick bill payment
- View account balance and due date
- Outage map and alerts
- Report and check outage status
- View daily/monthly usage and costs
- Energy efficiency tips
- Customizable notifications

## What do users think of Entergy?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 📊 Helpful usage tracking
- 💳 Convenient bill payment

**Cons**

- 🐛 App crashes frequently
- ⚠️ Unreliable outage information
- 🕰️ Slow app performance
- 🔒 Security concerns
- 💰 Expensive service

**Commonly reported bugs**

- Login issues
- Blank screens and loading problems
- Inaccurate billing projections
- Payment processing failures

**Most requested features**

- Improved outage reporting and updates
- Customizable usage alerts
- Ability to view past billing history
- Integration with smart home devices

## Recent user reviews (10 of 315)

All indexed reviews: https://appshunter.io/ios/app/entergy/id529855219/reviews.md

### 1/5 — app not working

*2026-08-02, version 3.60.0*

Not working

### 1/5 — Can’t even log in

*2026-07-30, version 3.60.0*

Almost every time I try even logging into this app, my credentials won’t even work! This app is pure garbage and in urgent need of a replacement.

### 1/5 — Terrible

*2026-07-24, version 3.60.0*

Can’t pay my bill. Need a button to push that says pay without signing in.

### 1/5 — The User interface

*2026-07-24, version 3.60.0*

The User interface on this app is atrocious. It is spaghetti code put together by literal children. Good luck and God speed.

### 3/5 — Gool shgrim (krill)

*2026-07-20, version 3.60.0*

Hej murdlo itchy electricity. Muh?

### 4/5 — Why?

*2026-07-17, version 3.58.0*

My phone is old and I can’t afford a new one but yet it says I need to download an update that won’t download. How is that fair?

### 1/5 — Thank you for never working

*2026-07-17, version 3.60.0*

Customer service doesn’t know how to do their job they have screwed me over countless times and that’s whenever you can get ahold of them. No I am not going to answer the copy and paste email you send to everyone that complains i do not want to be sent to a bot that doesn’t work. Screwing people over just to outsource jobs or pay people that’ll screw you over. If you’re gonna do the ai calling at least make one that works.

### 1/5 — Update loop

*2026-07-13, version 3.58.0*

You should’ve not made it iOS 17 and up only! We who can afford newer phones can’t have the luxury. I appreciate not being able to use a older ipa.

### 1/5 — FORBIDDEN

*2026-07-10, version 3.60.0*

I can log on to the website just fine, but it will not let me log into the APP. There is nothing wrong with the user ID or the password. Just gives me a error saying FORBIDDEN

### 1/5 — Update doesn’t work, can’t login

*2026-07-10, version 3.60.0*

I have tried to sign in with the saved password. I have tried to make a new password to login and I have used my Face ID, which has always worked in the past. I cannot login at all to pay my bill anymore, Once the update came out. Worst update ever !!!!!

## Frequently asked questions about Entergy

### What can I do with the Entergy app?

The Entergy app allows you to manage your utility account, pay bills quickly with a single swipe, view your account balance and due date, and enroll in PaperFREE billing. You can also make payment arrangements and choose a monthly billing date. Additionally, you can find outage information on the outage map, report outages, and check their status.

### How can I pay my bill through the app?

You can pay your bill with a bank account or debit/credit card. The app offers a quick and easy payment method, allowing you to pay with a single swipe after viewing your account balance and due date. You can also pay as a guest if you do not wish to log in.

### Can I track my energy usage with this app?

Yes, the app allows you to take control by viewing your daily usage and costs, as well as monthly trends. This feature helps you understand your energy consumption patterns and identify opportunities to save energy and money.

### How do I get notified about power outages?

The app provides outage information through its outage map and the Entergy Storm Center. You can also receive text alerts for your specific location. Furthermore, you can use the app to report an outage or check the status of an existing outage via text messages.

### Is the Entergy app free to use?

Yes, the Entergy app is free to download and use. There are no charges associated with using the app's features for managing your account, paying bills, or tracking outages and usage.

## Version history (last 5 releases)

### 3.60.0 — 2026-07-09

- Push notifications for Billing & Payments

### 3.59.2 — 2026-05-22

- New Outage Event Map

### 3.59.1 — 2026-05-20

- New Outage Event Map

### 3.59.0 — 2026-05-20

- New Outage Event Map

### 3.58.0 — 2026-03-23

- You can now pay your bill through PayPal via Speedpay.

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## More apps by Entergy Services, LLC

- [UVM Spotter](https://appshunter.io/ios/app/uvm-spotter/id1542623593)

All apps by Entergy Services, LLC: https://appshunter.io/developer/529855223

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*