# EntraPass go

> Remote mobile access control and security system management. (iPhone/iPad app by Tyco Security Products.)

- Source: https://appshunter.io/ios/app/entrapass-go/id627509179 (this page in markdown: same URL + `.md`)
- Developer: [Tyco Security Products](https://appshunter.io/developer/835877636)
- Category: Productivity, Business
- Price: Free
- Rating: 4.50/5 from 573 App Store ratings · 85 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 31 MB
- Languages: American English, Dutch, French (France), German (Germany), Italian, European Portuguese, Chinese (Simplified, China), European Spanish, Turkish
- Released: 2013-04-04
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/entrapass-go/id627509179/reviews.md

## What is EntraPass go?

EntraPass go puts you in control of your security. It enables you to interact with your EntraPass security system from anywhere at any time. This easy-to-use mobile app gives you real-time access to over 20 security tasks including:  Managing and creating access cards with the ability to take a picture from your device camera and add it to the access card you just created. Of course you can lock and unlock doors but you can also request reports and e-mail them in different formats. 

EntraPass go also gives you the ability to create and assign Access Levels, list the events occurring in your system and much more. When used with EntraPass 6.04 or later, video and intrusion integration are also supported.

Compatibility: Requires iOS 10.3 or higher. Compatible with iPhone and iPad.

## Key features

- Manage and create access cards
- Take photos for access cards
- Lock and unlock doors
- Request and email reports
- Create and assign access levels
- List system events
- Video and intrusion integration

## What do users think of EntraPass go?

Overall sentiment: negative

**Pros**

- ⭐ Great app
- 🔒 Robust security features
- 📱 Convenient mobile control

**Cons**

- 🐛 Frequent crashes
- 🔍 Compatibility issues with newer iOS versions
- 🔄 Unreliable connectivity
- 🤯 Unresponsive after updates
- 📚 Lack of save/login functionality

**Commonly reported bugs**

- App crashes when selecting users
- Login parameters incorrect after updates
- Unresponsive app after recent updates
- Compatibility issues with iOS 14, 15, 18, and 26

**Most requested features**

- Add save/login functionality
- Improve iOS compatibility
- Enhance stability and reliability

## Recent user reviews (10 of 85)

All indexed reviews: https://appshunter.io/ios/app/entrapass-go/id627509179/reviews.md

### 1/5 — App doesn’t work

*2026-06-12, version 3.11.16*

On iOS 26.5 and it just launches saying “Remote config failed: Check your Internet connection and try again”. Connection is fine and working for everything else. If you tap “try again” it just refreshes the error over and over. It does this even if you completely delete the app and reinstall it without any settings configured at all. Just throws the error immediately on open. Does anyone test this stuff? Feel like it breaks every other update.

### 1/5 — Where is the save button

*2026-03-17, version 3.11.15*

There’s no option to save the information you enter upon logging in the service. Really annoying to keep putting this information every single time when there should be a save feature

### 1/5 — Non functional after update

*2026-02-13, version 3.11.14*

The latest app update broke it, and calling Tyco as an end user ends up with them not helping you at all.

### 1/5 — 2/10/26 update

*2026-02-11, version 3.11.14*

The update that installed yesterday won’t even allow me to open the app. Please fix whatever you did to make this work again!

### 3/5 — App Crash

*2026-02-11, version 3.11.14*

App crashes after latest update.

### 1/5 — Update

*2026-01-28, version 3.10.06*

Does not work with new IOS 26, when will the update be out?

### 1/5 — iOS 26

*2025-10-14, version 3.10.06*

Completely non functional with iOS 26. Get it together.

### 1/5 — Needs update!

*2025-01-03, version 3.10.05*

App loads but does not connect to the service if running iOS 18.2

### 1/5 — Temporarily TERRIBLE!

*2025-01-02, version 3.10.05*

We have used this app and system for several years. It is crucial at times to be able to use the phone app to allow people when someone with a properly authorized FOB isn't accessible. For the last four weeks, the app has been worse than worthless.   

Our service providers have been given absolutely no timeframe for resolving this issue. No service and no answers is a business model that will put you out of business. Please fix this issue! It is literally paying for problems.

### 1/5 — Now useless

*2024-12-31, version 3.10.05*

Doesn’t work on iOS 18.2

## Frequently asked questions about EntraPass go

### What can I do with EntraPass go?

EntraPass go allows you to remotely manage your EntraPass security system. You can manage and create access cards, take photos for these cards, lock and unlock doors, request and email system reports, create and assign access levels, and list system events. It also supports video and intrusion integration when used with compatible versions.

### Is EntraPass go free to use?

Based on the provided information, EntraPass go is available for free. There are no mentions of in-app purchases or advertisements, suggesting a free monetization model.

### What devices is EntraPass go compatible with?

EntraPass go requires iOS 10.3 or higher to function. It is compatible with both iPhone and iPad devices, allowing for flexible use across Apple's mobile platforms.

### Can I integrate video surveillance with EntraPass go?

Yes, video and intrusion integration are supported when EntraPass go is used with EntraPass 6.04 or later. This allows for a more comprehensive security management experience by combining access control with visual monitoring.

### How do I manage access cards with this app?

You can manage and create access cards directly within the app. A key feature is the ability to take a picture using your device's camera and add it to the access card you are creating, personalizing and streamlining the process.

## Version history (last 5 releases)

### 3.11.16 — 2026-03-20

Bug Fix

### 3.11.15 — 2026-03-03

EntraPass Go now supports Multi-factor authentication (MFA) using: 
- Active Directory
- Okta, when Active Directory is connected to Okta 
- Microsoft Entra

### 3.11.14 — 2026-02-09

EntraPass Go now supports Multi-factor authentication (MFA) using: 
- Active Directory
- Okta, when Active Directory is connected to Okta 
- Microsoft Entra

### 3.10.06 — 2025-01-15

- Bug fixes and improvements

### 3.10.05 — 2024-12-17

Bug fixes

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## More apps by Tyco Security Products

- [EntraPass go Install](https://appshunter.io/ios/app/entrapass-go-install/id1119678752)
- [EntraPass go Pass](https://appshunter.io/ios/app/entrapass-go-pass/id1157947500)

All apps by Tyco Security Products: https://appshunter.io/developer/835877636

## Related topics

[entrapass go](https://appshunter.io/ios/topics/entrapass-go) · [entrapass](https://appshunter.io/ios/topics/entrapass) · [entrapass web](https://appshunter.io/ios/topics/entrapass-web) · [entrapass go pass](https://appshunter.io/ios/topics/entrapass-go-pass) · [entrapass go install](https://appshunter.io/ios/topics/entrapass-go-install)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*