# Entrupy — user reviews

> 8 indexed App Store user reviews of Entrupy by Entrupy, rated 3.50/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/entrupy/id1320190820/reviews
- App overview in markdown: https://appshunter.io/ios/app/entrupy/id1320190820.md
- Rating breakdown: 5★ 7 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4

## Most critical reviews (8 lowest-rated)

### 1/5 — Tax on Convenience, Not a Service Anymore

*2026-06-25*

Tax on Convenience, Not a Service Anymore
This used to be a useful tool. Now it’s just a greedy cash grab.
I’ve been in the luxury resale business for over 25 years. I only need authentication for actual bags and luggage — not every month, not constantly.
Entrupy decided to force everyone into a $139/month subscription just to use the app on your own phone. You pay that minimum every single month even if you don’t authenticate a single item. That’s not a service anymore — that’s a tax on convenience.
The new “lens-free” update sounds nice until you realize they’re charging you a premium subscription to do what should be a simple pay-per-use scan with your own device. Before you even get to authenticate anything, they’ve already taken your money for the month.
I hate feeding another company only for them to become big and bite our hands.
With how many resellers they claim to have worldwide, it’s embarrassing they only have a handful of reviews. Probably because most people are too frustrated to bother writing one.
If you only authenticate a few pieces a month like me, this model is a complete rip-off. Greed is their downfall just like any greedy corporations.
I’ll be canceling after these last few bags. ☠️

### 1/5 — Appli

*2023-02-04, version 2.1.2*

Impossible d’utiliser l’application impossible de créer un compte pour l’utiliser il nous demande un login

### 1/5 — Appli

*2021-03-25, version 2.0.2*

On le télécharge mais on nous demande un login,impossible d’en créer un donc on. E peut pas utiliser l’application ,je comprends pas???

### 1/5 — How to login

*2021-01-20, version 2.0.2*

How to LOGINNNN!!!????

### 1/5 — Can’t sign up

*2021-01-09*

Downloaded this app, cause I resale bags, and it won’t let me sign up... it’s just on the Home Screen. I downloaded all entrupy apps and it’s the same. No sign up :(

**Developer response:** We do not have a sign up from the mobile app at this point. You can sign up to the Entrupy Luxury Authentication solution by visiting www.entrupy.com.

### 1/5 — Stuck on stupid

*2019-08-03*

This app has zero functionality.  It asks you to log in, even though you don’t have an account set up yet, very weird, it then does not progress on.  I’m not sure if there are hardware to go with it, but it says nothing, nowhere.  Poor support and worse understanding of how it’s supposed to work.

### 2/5 — Complicated

*2021-02-17*

I download this app coz I buy used designer bag.  But I can’t even sign up. Please help.

**Developer response:** We do not have a sign up from the mobile app at this point. You can sign up to the Entrupy Luxury Authentication solution by visiting www.entrupy.com.

### 5/5 — Love this company and their team!!!

*2019-05-17*

It’s difficult to sell pre-owned luxury without an authentication company like Entrupy.  In our opinion, there is no more reliable way to authenticate than Entrupy.  Artificial intelligence is pretty smart! They bring order to disorder :)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*