# Envision Credit Union — user reviews > 61 indexed App Store user reviews of Envision Credit Union by Envision CU, rated 4.80/5 from 6,414 ratings. - Source: https://appshunter.io/ios/app/envision-credit-union/id1122024871/reviews - App overview in markdown: https://appshunter.io/ios/app/envision-credit-union/id1122024871.md - Rating breakdown: 5★ 5,752 · 4★ 431 · 3★ 105 · 2★ 32 · 1★ 94 ## What do users think of Envision Credit Union? Overall sentiment: positive **Pros** - 👍 User-friendly - 🚀 Convenient mobile check deposit - 🔒 Secure with fingerprint/face ID - 💡 Helpful and friendly staff - 🚀 Easy to use app - 👍 Great credit union overall **Cons** - 🐛 Mobile deposit issues after app updates - 🐛 App crashes and freezes - 🐛 Inaccurate account balances - 🐛 Limited app functionality compared to website - 💰 Hidden fees and charges **Commonly reported bugs** - Mobile deposit not working - App UI elements blocking functionality - Inconsistent app performance **Most requested features** - Expand mobile app capabilities - Improve mobile deposit process - Extend transaction history visibility - Add bank-to-bank transfer feature ## Newest reviews (13 of 61) ### 3/5 — Blocked by app info *2024-03-04, version 2023.03.2* I can’t view certain areas on my phone due to the way the app is set up , for an example my search bar is blocked by app data. ### 5/5 — Mobile check deposit *2023-09-08* Wonderful app !!! Mobile checks need to deposit and clear faster! ### 5/5 — Nicolle Henderson *2023-09-02, version 2023.03.2* Thank you envision credit union you’re the best ### 5/5 — User friendly *2023-05-14* I've been with Envision for a long time and the app just keeps getting better. I love that it's so user friendly, no bells and whistles. ### 5/5 — App. *2022-08-01, version 2021.11.0.55* Best Banking App ever! ### 5/5 — Happy Member *2022-05-08, version 2021.11.0.55* Easy Yo Access,Customer Service Very Helpful I Love This App And My Bank Over All ### 5/5 — Mrs kirby *2022-01-15, version 2021.11.0.54* Love my bank ### 4/5 — Mostly good app *2021-11-17* Very user friendly, easy to move money between accounts and deposit checks. Only wish that the transaction history went back more than six months. Frustrating when I need to look up an older payment or transaction. ### 5/5 — Services *2021-09-11, version 2021.6.0.52* I love how helpful and understanding envision is definitely recommend to anyone looking for a credit union ### 5/5 — Great app *2021-05-22* Makes everything convenient and accessible ### 5/5 — n/a *2021-04-18, version 6.5.5.50* Nice ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Customer since 1992 *2021-02-20, version 6.5.5.50* Friendly, helpful tellers. Reliable online banking. ### 5/5 — My favorite bank *2021-01-19, version 6.5.5.50* Live them ## Most critical reviews (10 lowest-rated) ### 1/5 — Cashapp withdrawal not posting in my account *2025-08-17, version 2025.5.0.1* My instant withdrawal from cashapp to my account not showing ### 1/5 — App still has a ways to go despite how good the physical institution is *2023-08-01* App still has a ways to go despite how good the physical institution is. Their app still has too many limits and forces one to actually go to their web browser to complete banking. Their app “just” takes care of the “most basic” banking. But, it’s definitely doable in an app to do complete banking, First Commerce allows full banking through their app. So, it’s doable. Why bother having an app if you have to do partial banking on a web browser. It’s just “taking” up space and memory. The recent update was “better” so to speak but still has not reached its full potential. Probably why I have become a “full” Envision member. Not to mention, when you call the bank asking questions about features of the “app” and their employees “guess” at answer to get rid of the call, wasting the members time by not “finding out” to answer knowledgeable. ### 1/5 — Mobile Deposit Issues *2022-10-29* This was a good mobile app. It seems Envision decided to roll out an update, now the mobile deposit feature isn’t working. I tried a month ago and the app says to rotate device. I did that and it didn’t work. I know with updates comes a few kinks, so I didn’t stress too much about it. However, I tried again tonight and it’s the same issue. Now I’m frustrated. This is the only institution I used for banking. As the saying goes, if it’s ain’t broke don’t fix it. Roll back the update. I’ll remove the one-star once I can mobile deposit again. ### 1/5 — Envision credit union = a lot of money taken away for hidden fees *2020-12-30, version 6.5.5.50* Envision in general is a horrible credit union to have, the app looks like it was one of the first apps to come out with the first generation iPhone, never been updated and redesigned and is awful to navigate through for even the simplest of tasks. ### 1/5 — Could be a lot better *2020-09-18, version 6.4.1.48* You need to add a feature for bank to bank transfers ### 1/5 — Mobile deposit isn’t working *2018-10-05, version 5.10.33* I have been trying for weeks and mobile deposit isn’t working. It just shows a black screen and does not take a picture of checks. ### 1/5 — Failed initiative *2017-04-12, version 5.3.4* App does not let you view all accounts or lines of credit. Has capricious downtimes. Implementation of new system was sloppy with long lines at banks. App resulted in overcharge of $343. This was after a previous error of $300. Envision put the burden of resolving their service issues on me as a customer and their communication, outsourced to a third party, was very poor regarding all issues. Will be changing banks. ### 2/5 — Not accurate *2024-02-17, version 2023.03.2* App freezes and crashes a lot. It’s 8/10 not my accurate balance as well. ### 2/5 — Loan originator *2022-11-01, version 2022.6.0.1* Was an unpleasant experience and ended up with me declining the loan! ### 2/5 — Issues with mobile deposit *2022-10-19* I never had any issue with my Envision Ap until the new update came out. When I try to mobile deposit it tells me to turn my device to capture the image. I turn the device and nothing happens. It will not even focus on the image. ## Most praised reviews (10 highest-rated) ### 5/5 — Tamon Williams *2026-02-18* I’ve used this app for many of years and I love how easy it is to access. Anything I needed. Never had a problem with it and I enjoyed it. ### 5/5 — App *2026-02-17, version 2025.10.1.2* The App is very convenient from anywhere. ### 5/5 — New merger *2025-09-02* Those who work at the Chattahoochee branch are extremely helpful, personable, respectful, and courteous. Please assure us customers they will continue to be there for us. Also, please assure us the credit union will remain in Chattahoochee. We have been through so many changes that people sometimes begin to have trust issues regarding longevity of the business. ### 5/5 — Satisfied Customer *2025-08-22, version 2025.5.0.1* I’ve been very pleased with Envision Credit Union upgrades & the app is very easy to use. ### 5/5 — Review *2025-02-22, version 2024.10.1.10* Very helpful fast is never leave!!! ### 5/5 — We Love Envision Credit Union *2024-07-24* My family has multiple accounts at Envision. We have savings accounts, checking accounts, plastics, and now a certificate of deposit. We couldn’t be happier with the depth of services and the 24/7 access to our accounts. ### 5/5 — Best Credit Union and CU App!!! *2024-02-29* Can’t say enough good things about Envision and this app is just the icing on the cake! It’s so simple to use and I have instant access to all my accounts without going through hurdles to get to them. Security measures are simple yet easy to set up, especially if you have fingerprint or face ID on your smartphone. Great app and even better credit union!!! ### 5/5 — Excellent *2024-01-09* My family has been using Envision for over 20 years. We’ve received excellent service and love the app! ### 5/5 — Wonderful *2023-12-04* This app is simple to navigate. Depositing checks remotely from my job sites is easy and straightforward. I frequently bring up this app and Envision CU for how user friendly it is. Thank you ### 5/5 — Great app *2023-10-06, version 2023.03.2* Great app and great bank --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*