# Envoy — user reviews

> 165 indexed App Store user reviews of Envoy by Envoy, Inc., rated 4.70/5 from 17,771 ratings.

- Source: https://appshunter.io/ios/app/envoy/id983102576/reviews
- App overview in markdown: https://appshunter.io/ios/app/envoy/id983102576.md
- Rating breakdown: 5★ 15,071 · 4★ 1,177 · 3★ 450 · 2★ 224 · 1★ 849

## What do users think of Envoy?

Overall sentiment: negative

**Pros**

- 🚀 Seamless office integration
- 👍 Cools features
- 👍 Does everything it needs to do
- 👍 Excellent back to work app
- 👍 High quality app

**Cons**

- 🐛 Terrible functionality, constant glitches
- 🐛 Bad user experience
- 🐛 It got a lot worse
- 🐛 Buggy, barely usable
- 🐛 Buggy and laggy
- 🐛 Cumbersome
- 🐛 Always needs force quit
- 🐛 Lacking very important WEEKEND SUPPORT
- 🐛 Once fantastic but starting to fail
- 🐛 Records as not checked in!
- 🐛 Buggy
- 🐛 Absolute trash
- 🐛 Freezing problems
- 🐛 Terrible UX
- 🐛 Terrible
- 🐛 Mobile app slow and unresponsive
- 🐛 Doesn't work with AdBlocker on
- 🐛 Envoy has lots of issues
- 🐛 Fails frequently
- 🐛 Kind of clunky user interface
- 🐛 Reloaded and isn't at all like the pics
- 🐛 Slow / laggy
- 🐛 Slow
- 🐛 App doesn't open
- 🐛 Very glitchy
- 🐛 Doesn't work
- 🐛 Totally useless
- 🐛 App no longer works
- 🐛 Doesn't work
- 🐛 Pointless app
- 🐛 Useless
- 🐛 Stupid
- 🐛 Prehistoric
- 🐛 No iPad support
- 🐛 Unclear why it always needs my location
- 🐛 Really poor app, always server issue

**Commonly reported bugs**

- Notification toast covers over the functionality
- Randomly reallocated the desks booked
- Camera no longer works
- Crashes for entire company
- Booking desks in the future has some date issues
- Your schedule feature not working

**Most requested features**

- Make booking desks easier please
- Dark mode option
- Recurring schedules
- Recently visited office locations
- Can add to wallet

## Newest reviews (16 of 165)

### 2/5 — Worked great for basic needs until new subscription costs skyrocketed

*2026-05-04, version 5.28.0*

We have used this app for 2-3 years to sign patients in for optical adjustments. We didn’t use any badge or security features, so suddenly having to pay $100/mo for VERY basic features is no longer worth it. Will have to find an alternative.

### 4/5 — Decent

*2025-11-19, version 5.18.0*

Does the job. The UI does jump around a bit when checking in, definitely could use with caching of steps in the process as it’s always the same.

### 1/5 — Removed the scheduler calendar and made the app worthless

*2025-07-19, version 5.08.0*

Recent update removed the scheduler calendar which makes it next to worthless using the app now.

### 1/5 — Rubbish app

*2025-06-25, version 5.06.1*

Keeps resetting and forgetting my home location and auto check in does not work. Something that should be easy is really hard. Poor app.

### 1/5 — Absolute junk

*2025-05-29, version 5.03.0*

Need to fix login issues. I shouldn’t have to login every time I use the app. That defeats the purpose of having an app.

### 1/5 — Crash a lot while check-in

*2025-04-17, version 4.98.0*

Crash a lot

### 1/5 — Useless

*2025-03-04, version 4.95.1*

This app has got worse - everyday it asks for me to confirm my primary location only for it to forget the very next day. I can now only schedule 6 days in advance so I can’t even book my place for the following whole week, despite being in the office every day and how does it decide if and when the auto check in will work - some days it does other days it doesn’t but who knows how it decides?

### 1/5 — Complete garbage

*2025-02-06, version 4.93.0*

It says it automatically checks you in based off of location, but it doesn’t.

### 1/5 — Terrible

*2025-01-28, version 4.92.0*

Worst functionality, constant glitches. Rubbish

### 3/5 — Good for booking in advance but then staff fail to check in on the day

*2024-10-26*

Some companies use an app for employees to book workstations online in advance, but a common issue arises when employees don’t check in on the day of their reservation to confirm their spot. It also becomes a training problem when employees assume any unoccupied workstation is free to use, without checking or booking through the app.

### 1/5 — Poor UI

*2024-10-18, version 4.85.1*

The actual booking of anything in the app is very user unfriendly.

### 2/5 — Sometimes the automatic sign in works, sometimes it doesn’t

*2024-09-25, version 4.84.0*

Odd

### 1/5 — Bad user experience

*2024-09-17, version 4.83.0*

The App is not the best user experience. I can’t make reservations after a recent update. I only see the stamps but I can’t find where I can make reservations and book a desk. I don’t think this App is useful.

### 4/5 — Make booking desks easier please

*2024-09-17, version 4.83.0*

Why does the notification toast cover over the functionality (i.e. The date picker) after booking a desk? Not a very well thought-out design?

### 2/5 — It got a lot worse

*2024-09-17, version 4.83.0*

This app used to be reliable, but in the past few months it has randomly reallocated the desks booked with other desks. This is causing problems in the office. The web version seems better, but the phone app I’m wondering if they do any QA at all…

### 4/5 — Nearly perfect

*2024-08-14, version 4.81.2*

It’s near-perfect functionality. It’s really only missing support for dark mode. It’s 2024. Most folks consider dark mode a usability and accessibility issue (because it is) and not just a “nice to have.”

## Most critical reviews (10 lowest-rated)

### 1/5 — No auto check in

*2026-06-25, version 5.33.0*

I'm badging in at the office and envoy isn't catching it

### 1/5 — Shockingly slow

*2026-04-27, version 5.27.0*

Consistently super slow for very basic things. UI takes forever to load

### 1/5 — Slow and laggy

*2026-04-07, version 5.26.0*

Frequently slow and maps take a long time to load. Clicking seats and changing options is slow too and buggy.

### 1/5 — Buggy app

*2026-03-17, version 5.24.0*

This is quite a terrible app, where you have to kill it and restart it to be able to use it.

### 1/5 — Not good

*2026-02-24, version 5.23.0*

Not user friendly, worse than Robin

### 1/5 — Have to login often

*2025-11-12, version 5.17.0*

I use the app about once a month, and have to log in every time.

### 1/5 — Good concept, extremely buggy

*2025-10-05, version 5.14.0*

I regularly get “500” errors, the UI often shows the wrong names assigned to different desks (showing the details of the previous person you clicked on rather than the current one which is very confusing), the “current day” context switches to tomorrow when you don’t expect it, even before you check in. Even after you confirm a spot it’ll often still show the big blue button to confirm, casting doubt on if you confirmed it, but then throws an error when you try to confirm again, recommending you to try again which makes no difference. Just a very confusing app to use because of bad client state management and unintuitive UX decisions

### 1/5 — Annoying

*2025-09-09, version 5.12.0*

Garbage app keeps signing me out

### 1/5 — No longer works

*2025-07-20, version 5.08.0*

We use this at work for desk booking due to hybrid working. Before the latest update we could schedule a desk in the office up to 13 days in advance. I can no longer book a desk, i have set primary location up and auto-book to on and everytime i log out the app it forgets what i have set. It no longer auto-books me in.

### 1/5 — Shocking

*2025-07-20, version 5.08.0*

Constant glitches including notifications to check in when already checked in, and now is not allowing bookings or showing some previous bookings. Unsure why companies use such a poor app.

## Most praised reviews (10 highest-rated)

### 5/5 — Yay

*2026-03-19, version 5.24.0*

So handy!

### 5/5 — Work

*2026-03-19, version 5.24.0*

It’s great!!

### 5/5 — It’s a shared workstation, not a personal desk.

*2025-02-21, version 4.94.1*

Someone reported to HR because I reserved a workstation she typically uses.

### 5/5 — Ease of use

*2024-08-16, version 4.81.2*

Appreciate the notification feature and ease of use

### 5/5 — Good app

*2023-02-27, version 4.39.0*

It works better than manu other apps

### 5/5 — Awesome app

*2022-06-27, version 4.25.0*

Lovely app

### 5/5 — Does everything it needs to do

*2022-02-14*

I am only an employee user of the app, not an administrator. However, the simple experience of reserving space in my company’s open office environment is straightforward and accessible.

**Developer response:** Thank you for taking the time to leave a review; we truly appreciate it! We value and look at each one, so please feel free to reach out with any questions or concerns. Thank you! 

- The Envoy Team

### 5/5 — Seamless office integration

*2021-12-04, version 4.11.0*

From verifying Health checks and picking my desk for the day, to actually entering into my office this app makes it all painless.

### 5/5 — So easy!!

*2021-12-03*

This app is superb!
The UI is super simple and the functionality is great.
We use this on a daily basis to go to our office and we could not have returned to the office without it.

**Developer response:** Thank you for taking the time to leave a review; we truly appreciate it! We value and look at each one, so please feel free to reach out with any questions or concerns. Thank you!

### 5/5 — Very happy

*2021-11-08, version 4.9.0*

Thanks

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
