# EOS Remote — user reviews

> 186 indexed App Store user reviews of EOS Remote by Canon Inc., rated 3.08/5 from 134 ratings.

- Source: https://appshunter.io/ios/app/eos-remote/id565839396/reviews
- App overview in markdown: https://appshunter.io/ios/app/eos-remote/id565839396.md
- Rating breakdown: 5★ 44 · 4★ 22 · 3★ 14 · 2★ 9 · 1★ 45

## What do users think of EOS Remote?

Overall sentiment: negative

**Pros**

- 👍 Works well with 6D and 70D
- 🚀 Remote control and live view
- 📤 Easy photo transfer to mobile devices

**Cons**

- 🐛 Crashes on launch
- 🐛 Connectivity issues, hard to connect
- 🔋 Drains battery quickly
- 📷 Limited camera controls and features

**Commonly reported bugs**

- Fails to save photos to mobile devices
- Incompatible with newer camera models
- Unstable connection, frequently drops

**Most requested features**

- Add support for more camera models
- Implement intervalometer and bulb mode
- Optimize for iPad with Retina display
- Add video recording and monitoring support

## Newest reviews (15 of 186)

### 4/5 — Canon 6 D

*2023-10-07*

The developer kindly updated the application, which is more than 8 years old, so that it works with ISO 17

### 3/5 — Why no cable tether option?

*2021-10-03, version 1.3.1.0*

This app is useful for WiFi control but can be clunky and picture transfers slow. I think adding the option of cable connection between app to camera would be brilliant and long over due. This should speed up transfer times and I would have thought camera battery life would last longer too as the WiFi wouldn’t need to be on. So please add support for cable connections!!!!

### 2/5 — Functional, but not brilliant

*2021-09-02, version 1.3.1.0*

So, this app has been marginally better than Camera Connect for me, as Camera Connect never managed to actually connect to my camera. 

However, I’ve been using it to bring photos into Lightroom Mobile for around a year, and I’ve just now noticed it’s been downsampling all the images and stripping out the EXIF data. (There is a setting to change this. I just never realized it was happening. Frustrating.)

I have now obtained a card reader so I can avoid using the Canon apps altogether and would recommend this path to others. As a bonus, the card reader is much faster and has better import settings.

### 2/5 — Used to work

*2020-05-31, version 1.3.1.0*

Does not any more.
Major pain in the ass to get connected to a 70d.
And the “new” app is worse.

### 3/5 — iPhone 6

*2020-04-04, version 1.3.1.0*

The app doesn’t seem to updating. App needs work.

### 3/5 — Prefer this app for my 6D

*2020-01-23*

This app works best for my 6D than the newer app.

It was working perfectly until today when I cannot download images. The newer app does not work with the 6D.

Why can't I use this app, it works! until you broke it.

### 2/5 — It was great while it lasted.

*2019-11-16*

Two stars because this used to work great. But it just stopped working a few months ago. I get an error every time I try to save photos to my device. The replacement app for this doesn’t work either.

### 2/5 — So many new issues

*2019-11-07, version 1.3.1.0*

I used to use this app just to pull DSLR images into my phone from my eos camera. Now it fails every time. All I can do is email images to my address. So much more work than needs to be. Canon is falling way behind here. I can’t find anything else to connect to my camera to pull images out. Suggestions?????

### 3/5 — Ios mới không thể gửi hình qua iphone

*2019-09-18, version 1.3.1.0*

Không gửi được hình qua iphone khi cập nhật ios mới nhất.

### 2/5 — Failed to save images

*2019-08-18, version 1.3.1.0*

I have used this app for years and never had a problem but it’s now not allowing me to save photos to my iPhone

### 2/5 — „Image failed to save“

*2019-08-04, version 1.3.1.0*

Used to work. Now on iPhone 8 and iOS 12.4. Can connect but images fail to save to phone.

### 3/5 — Won’t save photos

*2019-07-09, version 1.3.1.0*

I used to be able to transfer them to my phone. Now it says, file not saved. 

Can you fix this app canon. It’s waaaay better than that other one you made.

### 1/5 — Why update

*2019-07-09, version 1.3.1.0*

Loved this app. Now it doesn’t work and neither does the version that updated it. Extremely disappointed.

### 1/5 — Review

*2019-07-03, version 1.3.1.0*

This app doesn’t even recognize my 80D that’s been around for years. Pathetic that canon is so slow

### 1/5 — Poor app

*2019-06-27, version 1.3.1.0*

Before I could download the pictures on my smartphone but now it isn’t work. Unfortunately this app it’s become a poor app...

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible

*2023-12-24, version 1.3.1.0*

App doesn’t open at all

### 1/5 — Crashes on launch

*2023-10-31, version 1.3.1.0*

What else is there to say? 🥺

### 1/5 — Hard to connect

*2023-02-14, version 1.3.1.0*

Hard to connect, virtually have to do the same thing 10 times for it to connect.

### 1/5 — Sorta works

*2022-03-18, version 1.3.1.0*

I’ll try the new app. This old app is flaky and frequently drops the connection, especially when viewing images.

### 1/5 — Old version worked better

*2020-07-03, version 1.3.1.0*

I haven’t gotten this newer app to work ever.  So not impressed!  The version I first downloaded in 2015/16. Worked. The. They forced a different one and never worked!   No updates for 4 years since it seems!   Come on now

### 1/5 — does not work eos t6i

*2020-03-26, version 1.3.1.0*

I want give this fair rating but it is not compatible with eos t6i and camera that is my reason for giving it low grade can not try it out to give it good review if it deserves one

### 1/5 — Your app is trash

*2020-02-05, version 1.3.1.0*

Fix your app , it’s crap . Slow , doesn’t work at all ,  disappointing really , delete your app and stop wasting people’s time and focus .

### 1/5 — Stopped working

*2019-09-07*

Seriously, this was working pretty great until one day it didn’t.  After almost 2 years of using it, idk if an update happened or a phone update happened but now it won’t let me save any photos.  Extremely frustrating considering it was awesome for real time turn arounds for photo editing on the fly.  Please fix!!!!

### 1/5 — Never works.

*2019-08-13, version 1.3.1.0*

I’ve updated multiple times and it doesn’t work any longer. My phone is updated as well. Connects but won’t save images to my phone. So annoying.

### 1/5 — Save photos

*2019-07-31, version 1.3.1.0*

Can’t save photos “save failed “.
Please don’t say ‘use the new app’ as it is less than useless (see the reviews).
Please fix this app quickly.

## Most praised reviews (10 highest-rated)

### 5/5 — Perfect app, needs R5 support

*2021-07-22*

This app is better than the new Camera Connect app. I really wish there was support for the R5.

### 5/5 — Replacement app

*2019-12-24, version 1.3.1.0*

Just downloaded the replacement app and it works I can use my phone now to shoot.

### 5/5 — this app works better then new one if you on old ipad

*2019-11-19, version 1.3.1.0*

i am happy with this app for 6d , new app seem to be too big for older devices .

### 5/5 — Smh

*2019-09-15, version 1.3.1.0*

Man please bring this back

### 5/5 — Password

*2019-07-23*

Any idea where I can find my password to connect to EOS App?!  New phone doesn’t recognize it. Ugh

### 5/5 — How we've lived without it.? :)

*2017-12-30*

I really love this app, works flawlessly with my canon 6D. It is little complicated to connect camera to tablet the very first time, but if you managed to do so you don't need to go thru this annoyance anymore.
This app is so useful to me that I wonder how we were able to live without it, and by the way I don't want the new (Camera connect app) that is supposed to Replace this app...
You need a wi-fi connection to pair your compatible camera to your phone o tablet only the first time, from there they maintain the connection even in the middle of nowhere, really awesome. 
Remote triggering and choosing focus points and ability to change camera settings and live view before and after the shots makes it a killer app...what else can I say...thanks Canon..!

### 5/5 — Love this app

*2017-12-16*

I love this app it’s wonderful and really easy to use. I tried the canon app and end up coming back to this one.

### 5/5 — Great App for the listed cameras.

*2017-07-10*

This app works beautifully for the 6D and 70D. I have not used the EOS M series bodies listed with support, so I cannot attest to that.

The app runs smoothly when viewing and downloading images to your iPhone. The remote option is great for many purposes. I have used it for family portraits when I need to be in the photo, as well as when I have set up a balcony  camera for weddings. 

For people who have mentioned their frustrations with it not working for the 80D, T6i and other newer models, this app discontinued back in 2015 and hasn't been updated. The new app, Canon Camera Connect is compatible with your newer bodies, as well as the bodies listed with this app. Because of the additional capabilities that newer cameras came with, it was easier for canon to make a new app altogether than to rewrite this one. I find this one easier for the models it works with, but you'll need Camera Connect for your other models.

### 5/5 — ???

*2017-04-28*

Not sure why they say download Canon Connect this app is WAAAAAY better in my opinion. I use this app with my Canon 6D all the time with no problems, Canon Connect just didn't cut it.

### 5/5 — Love the app, but...

*2016-10-29, version 1.3.1.0*

Could you please add support for Canon 5D Mark IV. Previously i used this app with 6D for two years and loved it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
