# epark Ann Arbor — user reviews > 96 indexed App Store user reviews of epark Ann Arbor by Ann Arbor Downtown Development Authority, rated 4.62/5 from 1,034 ratings. - Source: https://appshunter.io/ios/app/epark-ann-arbor/id1235147653/reviews - App overview in markdown: https://appshunter.io/ios/app/epark-ann-arbor/id1235147653.md - Rating breakdown: 5★ 903 · 4★ 39 · 3★ 4 · 2★ 6 · 1★ 71 ## What do users think of epark Ann Arbor? Overall sentiment: negative **Pros** - 👍 Convenient app for parking in Ann Arbor - 💡 Saves time and money - 🚀 Quick and easy to use - 🚀 Extremely convenient - 🚀 Makes parking super convenient **Cons** - 🐛 Crashes on launch - 🐛 Won't even open - 🐛 Network error when trying to set up payment - 🐛 Can't load app anymore - 🐛 Can't save a card - 🐛 Location not available - 🐛 Can't log in anymore - 🐛 Gives incorrect warning when outside of hours - 🐛 Completely useless - 🐛 Invariably freezes up - 🐛 Doesn't work - 🐛 App would not accept payment - 🐛 Trash - 🐛 App won't work - 🐛 Terrible onboarding experience - 🐛 Location services not working - 🐛 Starts timing you as soon as you open the app **Commonly reported bugs** - Hangs on 17 Pro & iOS 26.2 - Crashes - Won't even open - Network Error - Can't load app - Can't save a card - Says location not available - Can't log in anymore - Gives incorrect warning when outside of hours - Location not available error - App won't work - App didn't work - Location not available is all I get - Won't take any of my Credit Cards - Doesn't work at all - Location Issues - Location services not working **Most requested features** - Clear messaging on when parking is free/not enforced - Manual input option when location not available - Timer should start after payment made, not when app is opened ## Newest reviews (20 of 96) ### 2/5 — Please turn off the marimba sound on confirmation screen *2026-02-05, version 9.6.7* I don’t know if it’s different for different credit cards, I use a master card. The confirmation screen forces you to hear the jingle and it’s annoying, no option to turn it off. I’m listening to good music, I don’t need it interrupted by master card. ### 1/5 — Doesn’t work *2025-09-07, version 2.0.0* Says location not available for the last six months ### 1/5 — Can’t even add a card *2025-07-10, version 2.0.0* Full 5g service. Won’t let me save a payment method or put a card in the wallet. Just keeps saying network error please try again. You guys want your money to use the street make a reliable app ### 1/5 — Horrible app *2025-05-23, version 2.0.0* I’ve lived in Ann Arbor for two years now and literally never gotten this app to work. Either I can’t log in, or can’t add a payment once I log in. ### 1/5 — Stopped working today - had to pay for ticket *2025-03-13, version 2.0.0* Normally works very well but today my payment didn’t work. It’s not that it was denied, the payment never even got processed. Normally it works fine so I just clicked the button and didn’t pay any mind, but today it didn’t get finalized and i received a ticket. I tested it out later today and it still hasn’t worked. very disappointed ### 1/5 — Does not work *2025-02-14, version 2.0.0* Does not worked. Never has. Always says location is not available. ### 1/5 — Can’t log in anymore *2025-01-18, version 2.0.0* I can no longer log in with an email. I type my email but there is no way to submit or move forward. Frustrating ### 1/5 — Location isn’t available *2024-06-08, version 2.0.0* I have deleted the app, restarted my phone multiple times. Unable to get it working so I can actually pay. Btw I tried this when I had full service and location services enabled. ### 1/5 — Doesn’t work after last update *2024-05-05, version 2.0.0* Already allowed location sharing in Settings, but every time I try creating a new session, it gives an error about location sharing not available. Looks like I’m not the only one based on recent reviews. ### 1/5 — Gives incorrect warning when outside of hours *2024-04-20, version 2.0.0* When trying to pay for a spot before 8 am (I forgot meters didn’t start till then) it was saying “could not retrieve location”. This error should change to say that it is outside of booking hours so that users better understand why it isn’t working, rather then sending them on a wild goose chase until they realize it’s the wrong time. ### 1/5 — location not available error *2024-04-09, version 2.0.0* Imagine calling yourself a programmer and then having your app fail at actually functioning properly, doesn’t work at all on an iphone 15 pro max. ### 1/5 — First time trying to use the app 👎🏻👎🏻👎🏻👎🏻👎🏻 *2024-03-26, version 2.0.0* Can’t even access the app because it says “location is not currently available” despite location services being turned on. Super annoying. 1/10 DO NOT RECOMMEND ### 1/5 — Frauds *2023-12-21, version 2.0.0* I made a payment and they did not receive it. My payment went through from my bank and it didnt show up on the app. So obviously I got a ticket. Useless app and such money hungry frauds!! ### 1/5 — Says no location available and won’t let me continue *2023-10-15, version 2.0.0* I wish I could just enter the parking space number, but the app won’t let me continue. Despite precise location and allow while using app properly enabled in system settings, app says no location available and won’t let me start a session. Has not worked once in the past 2 years for me. ### 4/5 — Convenient app for parking in Ann Arbor *2023-07-15* I've been using the epark app for a couple years now and it's a super convenient way to park, pay and be on your way. For me, the app is really intuitive and easy to use. The only thing I think is missing is clear messaging on when parking is free/not enforced. The message I got was something akin to 'Not Available' at this time and I was confused what that meant until someone walked by and told me the parking hours (which weren't posted on the street either). Adding the parking hours for clarity would make this a five-star app for me! ### 1/5 — COMPLETELY USELESS *2023-02-22, version 2.0.0* Awful technology. Just walk to the pay station. Save yourself the aggravation. ### 1/5 — Horrible - always have to reload the app *2023-02-09, version 2.0.0* Invariably this thing freezes up, and you have to delete the app and reinstall it over and over again one would think that this would’ve been taken care of quite a while ago ### 1/5 — App doesn’t work last 6+ mo’s *2023-02-04, version 2.0.0* There are sections of Ann Arbor where this App doesn’t work at all, like the area one street behind The Chop House. It’s been at least 6 mo’s maybe 9-12 mo’s. I called customer service in early Jan’23 and a nice woman called me back to understand the issues I’ve been experiencing. She said her programmers would call me back and so far they haven’t. Not a big deal but I’m writing this review so maybe the programmers are reminded to call me so I can help them resolve their tech glitchies. Using a CC or putting coins into the street parking meter is so 2005 lol. ### 1/5 — Location Not Available *2023-01-10, version 2.0.0* This app is utterly useless. When I try to start a new session, it says location not available (even when I have allowed it) and it does not allow me to manually enter the space. Ann Arbor needs to find an alternative to this garbage. ### 1/5 — It doesn’t work. *2022-12-05, version 2.0.0* That’s it. It simply doesn’t work. When starting a new session it says “Location not available” although there’s a perfectly good connection. Tried this on multiple devices and have the same exact issue. Without the location, you can’t pay for parking. It’s honestly embarrassing that the city has such a useless app. The developers should be ashamed for not having addressed this problem after 2 years. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t save your info! *2026-06-02, version 9.8.0* At first this app was very helpful and then it stopped saving my credit card and every time I tried entering it again, it would say there is an error. Not worth it! ### 1/5 — Fatal flaw in the app *2026-05-24, version 9.8.0* This app ask me to create a pin, but it fails to recognize a working pin. ### 1/5 — Never works *2026-05-06, version 9.6.7* The app never works. Much easier to just go online. Would be better if it didn’t exist. ### 1/5 — The new update has bugs *2026-02-18, version 9.6.7* The app used to work well, but the update has issues. It asks for me to enter a credit card in every time I try to park even though there’s one saved in my account. It’s hidden at first and prompts me to enter the card number. Then, it registers that I have one saved. I have to receive the error message in order access a credit option. ### 1/5 — Hangs on 17 Pro & iOS 26.2 *2025-12-22, version 2.0.0* Needs update. Fails to initialize and crashes out after 20 seconds. ### 1/5 — Crashes *2025-12-20, version 2.0.0* After an absence from Ann Arbor for several months, I tried to use this app. It now crashes on launch every time. Deleting it and reinstalling it from the app air doesn’t fix the problem. It is now useless. ### 1/5 — Won’t even open *2025-12-20, version 2.0.0* Horrible ### 1/5 — Network Error *2025-12-19, version 2.0.0* Keep getting “Network Error Try Again” whenever I try to set up payment ### 1/5 — Can’t load app *2025-12-09, version 2.0.0* The app won’t load for me anymore, it’s just on the logo and then eventually closes the app. It worked fine for like 3 years! ### 1/5 — Can’t save a card *2025-11-07, version 2.0.0* Every time I try to save a card the app says network error. So it’s completely unusable ## Most praised reviews (10 highest-rated) ### 5/5 — Easy *2020-02-21, version 1.0* Simple. Easy to use. Keeps me updated. ### 5/5 — Easy... *2020-02-06, version 1.0* Not many easy buttons in Ann Arbor but his is one for sure! ### 5/5 — Convenient for short stays. *2020-02-04, version 1.0* Good for short stays. I’ve heard it doesn’t notify you when your time is running out but I don’t ever use it for stays longer than a few hours so I haven’t experienced that issue. ### 5/5 — Great *2020-01-23, version 1.0* This app has been a dream. Love it ### 5/5 — Has worked perfectly for several years. *2020-01-02, version 1.0* No complaints at all. ### 5/5 — Ann Arbor park *2019-12-13, version 1.0* So easy even an old lady can use it! ### 5/5 — The best thing that’s happened inA2 *2019-10-10* Maybe not quite perfect around UM because issues with Wi-Fi. That said when I turn the Wi-Fi off and don’t have to get out of my car and Climb over icy slush to reach the pay station, or get soaked while fumbling with the machine- and then get a little horn beep to remind me to do something I am so thankful for its existence. ### 5/5 — Parking *2019-09-30, version 1.0* So easy! ### 5/5 — Perfect! *2019-09-14, version 1.0* Couldn’t change a thing, makes parking super convenient! ### 5/5 — Hawaii Boy *2019-08-28, version 1.0* Excellent app easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*