# Epay Wallet（易派钱包） — user reviews

> 19 indexed App Store user reviews of Epay Wallet（易派钱包） by Epay Global Payment Co.,Ltd, rated 4.10/5 from 81 ratings.

- Source: https://appshunter.io/ios/app/epay-wallet/id977966424/reviews
- App overview in markdown: https://appshunter.io/ios/app/epay-wallet/id977966424.md
- Rating breakdown: 5★ 56 · 4★ 3 · 3★ 7 · 2★ 5 · 1★ 10

## Most critical reviews (10 lowest-rated)

### 1/5 — Since 2 years they’re not accepting my kyc verification

*2026-04-01*

I don’t like the app program

### 1/5 — Complaint

*2025-09-04*

U guys are holding my money for long release it pls

### 1/5 — Not Secure or Reliable

*2025-02-06*

I have money stuck on this app for 3 years and the customer service is no help. Don’t deposit your money here if you want to lose it

### 1/5 — sweetpeaAnn

*2024-01-13, version 5.6.0*

Oh scammm app don’t use ! Zero star negative thrillion star !

### 1/5 — 是不是炸了？一直提示请登陆什么也点不了

*2022-11-16*

是不是炸了？一直提示请登陆什么也点不了

### 1/5 — They are a fraud

*2021-02-22*

Don't use this app it is not professional and the support dont answer you i advice you to use another app this is a not secure !

**Developer response:** We highly regret the inconvenience. However, we could not understand the exact problem. Please shoot us an email at service@epay.com with relevant details. We'll be more than happy to assist you. Thanks.

### 1/5 — Utterly unusable

*2020-03-13, version 4.0.7*

This app is not even worthy of one star. Upon loading you cannot use it at all. All text is missing. Should never have been released onto App Store. Avoid!

### 1/5 — No idea how to pay through this service

*2020-02-03, version 4.0.5*

This service has one job to do. Make payments simple. It utterly fails at this. It over complicates every stage of trying to send money from one place to another. Not intuitive at all.

I scan the QR code in the app and the image freezes and does nothing. As far as I can see this makes the app useless.

### 2/5 — Review

*2025-12-29*

Can’t withdraw my money it’s bad

### 3/5 — Mahdi Bouzidi

*2025-10-23*

Good

## Most praised reviews (9 highest-rated)

### 5/5 — Paymen

*2026-04-02*

Good

### 5/5 — Good app

*2026-02-12*

I try to recharge,but I can’t access.

### 5/5 — Nice app

*2026-02-05*

Excelent app

### 5/5 — Good app for transactions

*2026-01-20*

Very good, fast and reliable

### 5/5 — Rahul

*2025-11-01*

Rahul

### 5/5 — Fast and easy for receiving and sending, I love it

*2025-09-29*

Fast and easy for receiving and sending, I love it

### 5/5 — New version is fabulous

*2025-08-20*

I’ve tried the new version, it’s great, there’s new style and good experience.

### 5/5 — 很科学的APP

*2022-10-03, version 5.1.9*

特别科学的一个APP，结汇很好用。

### 4/5 — Crypto on ramp

*2020-05-28, version 4.0.10*

I’ve seen the two negative reviews, I assume that they have been submitted by people who are not familiar with the hoops and red tape that you have to get through in Crypto. I found it fairly standard and very similar to setting up a Crypto exchange account, with the google Authy app and email code etc . The time limit in the email code is too short because your authy code is also on a time limit, which does pose a challenge entering both codes simultaneously. This bug really should have been ironed out before release. Hence only 4 stars .

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*