# Epic Authenticator > Two-factor authentication for Epic electronic health record system access. (iPhone/iPad app by Epic.) - Source: https://appshunter.io/ios/app/epic-authenticator/id1437572933 (this page in markdown: same URL + `.md`) - Developer: [Epic](https://appshunter.io/developer/348308666) - Category: Utilities - Price: Free - Rating: 2.50/5 from 39 App Store ratings · 15 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 5 MB - Languages: American English, Danish, Dutch, Finnish, French (France), Swiss High German, Mongolian - Released: 2018-11-16 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/epic-authenticator/id1437572933/reviews.md ## What is Epic Authenticator? The Epic Authenticator app provides two-factor authentication for your Epic electronic health record system. Two-factor authentication makes your Epic credentials more secure by requiring another step to verify that it's you when you log in. Periodically when logging into Epic you'll receive a notification on your phone. Tap the notification to indicate that it's you and finish logging in. In case you miss the notification, you can also log in by typing in a temporary passcode displayed in the Epic Authenticator app. Your organization must set up Epic two-factor authentication before you can use the app, and you'll need to enroll your Epic Authenticator device in Epic. To get started, refer to the directions provided by your organization, or contact your organization's help desk. ## Key features - Two-factor authentication - Login notifications - Temporary passcodes - Enhanced credential security - Epic EHR system integration ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/epic-authenticator/id1437572933/reviews.md ### 1/5 — Disaster!!!! *2026-07-17* No words for this app. ### 5/5 — QR scanner doesn’t work *2026-06-26* I’m supposed to scan a QR code from Epic hyperspace, but when I downloaded the app and tried to click “scan QR code”, it opens and closes again over and over again. Even after giving permission to use my camera. ### 3/5 — Question Is this only for companies or personal use too? *2026-05-03* Is this only for companies or personal use too? ### 1/5 — Surely you can’t be serious *2024-11-08* It doesn’t give notifications so we have to manually launch the app, copy the code and then paste it in haiku (if we can do it in time)! ### 1/5 — No push notification with update *2024-01-24* Push notifications to iPhone and Apple Watch are gone after recent update. Please bring them back; copying and pasting the code is such a hassle. ### 2/5 — Accept decline buttons missing. *2023-10-07* With this latest update the accept decline buttons are missing. Made it so much easier to hit the buttons rather than cut and paste the six digit code. Please bring it back. ### 1/5 — Software issue *2023-01-02* App does not work on iPhone 14. App opens but then closes immediately . Tried deleting from cloud and download again, same problem. Cannot use haiku now. Please help ### 1/5 — Crashing and unable to open at all *2022-12-27* This app doesn’t work on iPhone 14 pro max. Not sure if it is iPhone latest software or app itself. Unable to use haiku on my cell. ### 1/5 — Didn’t work *2022-12-08* Downloaded app to log in to Userweb. App crashed immediately before it could be used. Deleted and downloaded again, same thing. ### 1/5 — Worst app ever *2022-12-01* Literally crashes one second after opening. Does anyone actually update this app???? ## Frequently asked questions about Epic Authenticator ### What is Epic Authenticator used for? Epic Authenticator provides two-factor authentication for logging into your Epic electronic health record system, adding an extra layer of security to your credentials. ### How does Epic Authenticator work? It sends notifications to your phone for login verification or provides temporary passcodes within the app to confirm your identity when accessing Epic. ### Can I use Epic Authenticator without my organization setting it up? No, your organization must set up Epic two-factor authentication and you need to enroll your device in Epic before you can use the app. ### What devices does Epic Authenticator support? Based on the provided data, Epic Authenticator is supported on iPhones. ### What is the age rating for Epic Authenticator? Epic Authenticator has an age rating of 4+, making it suitable for a wide range of users. ### How often is Epic Authenticator updated? The latest version is 11.5.1, and it was last updated on October 13, 2025, indicating regular maintenance and updates. ### Does Epic Authenticator have ads? No, Epic Authenticator does not contain advertisements. ### What is the user rating for Epic Authenticator? Epic Authenticator has a rating of 2.6 stars from 31 ratings, suggesting mixed user satisfaction. ## Version history (last 5 releases) ### 11.9 — 2026-08-17 Fixes and improvements ### 11.5.1 — 2025-10-13 Fixes and improvements. WatchOS support. ### 11.2 — 2024-10-22 Fixes and improvements ### 10.4 — 2023-02-21 Fixes and improvements ### 8.6 — 2018-11-15 No release notes. ## More apps by Epic - [Epic Haiku & Limerick](https://appshunter.io/ios/app/epic-haiku-and-limerick/id348308661) - [MyChart](https://appshunter.io/ios/app/mychart/id382952264) - [Ukiah](https://appshunter.io/ios/app/ukiah/id388469802) - [Epic Canto](https://appshunter.io/ios/app/epic-canto/id395395172) - [Otnac](https://appshunter.io/ios/app/otnac/id417750647) - [Epic Rover](https://appshunter.io/ios/app/epic-rover/id583359867) All apps by Epic: https://appshunter.io/developer/348308666 ## Related topics [epic authenticator app](https://appshunter.io/ios/topics/epic-authenticator-app) · [epic mobile security](https://appshunter.io/ios/topics/epic-mobile-security) · [epic haiku](https://appshunter.io/ios/topics/epic-haiku) · [dr.epic notebook](https://appshunter.io/ios/topics/dr-epic-notebook) · [fpic](https://appshunter.io/ios/topics/fpic) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*