# Epic Jigsaw Puzzles: HD Jigsaw — user reviews > 213 indexed App Store user reviews of Epic Jigsaw Puzzles by Beantown Game Shop, rated 4.50/5 from 2,358 ratings. - Source: https://appshunter.io/ios/app/epic-jigsaw-puzzles-hd-jigsaw/id998904099/reviews - App overview in markdown: https://appshunter.io/ios/app/epic-jigsaw-puzzles-hd-jigsaw/id998904099.md - Rating breakdown: 5★ 1,491 · 4★ 635 · 3★ 126 · 2★ 40 · 1★ 66 ## What do users think of Epic Jigsaw Puzzles? Overall sentiment: positive **Pros** - 🌟 Beautiful puzzles - 🎨 Variety of themes and difficulty levels - ⏱️ Relaxing and therapeutic - 👍 User-friendly interface - 💰 Good value for free puzzles **Cons** - 🐛 Puzzle pieces getting stuck or not locking properly - 🔄 Frustrating screen movement while solving puzzles - 🔍 Difficulty finding and accessing purchased puzzles - 🕰️ Repetitive daily puzzles - 💰 Expensive puzzle packs **Commonly reported bugs** - Puzzles freezing or crashing - Daily puzzles not loading or updating - Purchased puzzles not downloading or disappearing **Most requested features** - Ability to save and resume incomplete puzzles - More free puzzle options - Puzzle piece rotation lock - Improved puzzle organization and navigation - Ability to view the puzzle image while solving ## Newest reviews (15 of 213) ### 3/5 — Rubbish puzzle titles! *2024-07-26, version 5.0.8* Perhaps someone could check the description of the daily puzzles! Todays was described as a swan when it’s clearly a flamingo, a fox cub was ‘a puppy’, pine cones were ‘spine’ if you can’t get them right, don’t bother! That’s why only 3 star! ### 3/5 — Needs updating *2024-06-14, version 5.0.1* This is by far my favorite puzzle app; however, it hasn’t been updated recently and it oftentimes crashes requiring a reinstall. Please update! ### 2/5 — Good but not great *2023-12-20, version 5.0.1* Too hard to find the one you are working on when you reopen the app. ### 3/5 — Puzzled *2023-08-24, version 5.0.1* It says free puzzle of the day but stays on same puzzle for a week or more ### 5/5 — Therapeutic challenge *2023-01-05, version 5.0.1* Beautiful puzzles that keeps me alert and gives me a sense of accomplishment added to my day ### 5/5 — Alyson *2022-01-27, version 4.6.4* This is definitely the best jigsaw puzzle’s I’ve ever played, I only wish I had the money to buy the new puzzles. Thank you. ### 3/5 — Love doing puzzles *2022-01-18, version 4.6.4* Love this app except every once in a while it deletes all my purchased puzzles and I have to go back in a download them all again so I loose all my progress of completed puzzles. ### 5/5 — Lovely puzzles! *2021-11-08* I don’t have a complaint but I do have a desire - it would be so lovely if all photos of beautiful places in the world would have a caption telling us their location. With that information, I can look the place up and learn more about it and hopefully see even more photos! Otherwise, I thoroughly enjoy your puzzles and the occasional interaction with your company, who are unfailingly helpful and kind. Judy Haider ### 5/5 — Where are my puzzles stored? *2021-09-26, version 4.6.2* I love the beautiful puzzles, but not too crazy about how they are stored. Where do I find all of my purchases? ### 4/5 — Great app. Just needs to refresh photos more frequently *2021-09-23* The functionality of this app is fantastic. You can work a puzzle almost exactly the same way as a real puzzle. There is lots of variety of puzzles. However having been using the app for over a year, they haven’t refreshed or added new puzzles. Given that these are digital photos you would think it should be relatively easy to get new pics. I also think they could crop the puzzles a bit more. There are a lot of pics where more than half the pic is background (blue sky or just a fuzzy color). ### 5/5 — Rating for Puzzles *2021-09-14, version 4.6.2* I enjoy this puzzle game so much. If you enjoy any puzzles, you will benefit with relaxation. Please try it. ### 3/5 — Puzzles won’t save *2021-08-23* I enjoy the puzzles, but am extremely frustrated that I start a puzzle, and when I return to finish it a short time later, it isn’t there. I have to start all over! I have contacted support. They tell me to save and be sure I return to the puzzle the same day (on daily freebies). I do both those things, but my puzzle is gone. ### 4/5 — Puzzles *2021-06-26, version 4.6.2* I love to work a puzzle each morning and at bedtime! Spot Dot Dot! ### 2/5 — Puzzles *2021-04-06, version 4.6.2* There is no new puzzle everyday! A new one comes up whenever! ### 3/5 — Great jigsaws *2021-03-18, version 4.6.2* I love this app. Have been doing these jigsaws for ages and recommended them to friends. One problem though. I think this is the third time that this has happened. I lose my packs. Download doesn’t work. Very frustrating when you have just purchased a new pack. ## Most critical reviews (10 lowest-rated) ### 1/5 — Used to be great *2026-03-11, version 6.0.10* Loved this app until the latest upgrade…can’t use or see the right side of the board…can’t access puzzle pieces ### 1/5 — Stopped working 2 days ago *2024-07-16, version 5.0.7* I have been using this app for 6 years. Up until two days ago. Two days ago the 550 option went away, but now it doesn’t matter because the game freezes no matter what I select. Wrote to support address & no response. I am hoping a negative review will get a reply & a fix to the problem. ### 1/5 — Update fault *2024-07-16, version 5.0.7* Since update yesterday, app refuses to open ### 1/5 — Puzzles keep crashing. *2024-04-14, version 5.0.1* I have had this app for many years. Lately the puzzles keep crashing ### 1/5 — Poor performace *2021-03-25, version 4.6.2* I have used the puzzle game for a considerable time, unfortunately the daily puzzles have not been available for several months now. So it is time for a move . ### 1/5 — Nature Puzzle *2021-03-01, version 4.6.2* While I like these puzzles, I do wish there were more free puzzles here. I do not like that there’s no way to see the puzzle after starting it and the way the frame moves. Many of your puzzles are beautiful but, there are enough free ones being on a very strict budget I cannot afford to buy them. ### 1/5 — Major glitch *2021-02-23, version 4.6.2* App is very good except for a major glitch that will lock a pair of pieces (that normally fit together) a couple of spaces apart. You can’t unlock them and it messes up the whole puzzle. I was 13 hours into a 550 piece marathon puzzle when this happened twice. Ruined the whole effort. This glitch happens randomly. Like waiting for a time bomb to go off. Got zero help from support staff. Don’t waste your time or money on this app ### 1/5 — Epic jigsaw puzzles *2020-12-25, version 4.6.2* Dead ### 1/5 — Constantly frustrating *2020-08-22, version 4.5.0* Occasionally the pieces lock in but spaced one piece-length apart, generally at least once on each puzzle. I’ve sent requests to support to get the problem corrected but they either can’t or won’t fix the problem. ### 1/5 — Jigsaw puzzles *2019-06-04* I am a older person that can’t get out to buy gift cards. I am 83 soon to be 84 and I can’t drive and depend on puzzles to get me through the day . It is very bad to be closed up in the house . I got a new iPad that my son bought me to keep me busy and had the Everyday Jigsaw Puzzles and they were extremely enjoyable. They were free a long long time then started charging . I don’t Ming there were so many puzzles and I stayed completely busy. Had one puzzle a day. I can maybe work about 6-8 a day. Wish you could help me out. ## Most praised reviews (10 highest-rated) ### 5/5 — You are the best *2026-05-09, version 6.0.10* Las mejores realistas imágenes de todo el circuito ### 5/5 — Puzzles *2026-01-31, version 6.0.3* I enjoy doing a puzzle or two every day ### 5/5 — Hours of Enjoyment *2025-07-23, version 6.0.3* Good value and excellent game play ### 5/5 — Box lock on box *2025-05-01, version 6.0.0* Lock the box in place where it can move when you add pieces to the puzzle! ### 5/5 — Great puzzle *2024-12-12, version 5.0.8* Really enjoy doing the daily puzzle. Great quality pictures ### 5/5 — Puzzles *2024-08-24, version 5.0.8* Best puzzle game ever. ### 5/5 — Value for money *2024-04-24, version 5.0.1* Free jigsaw every day. Easy to hard. Large variety of puzzles. Can easily move on if you don’t like a particular puzzle. ### 5/5 — Beautiful puzzles *2023-12-13, version 5.0.1* I love all the beautiful puzzles offered. ### 5/5 — Amazing *2023-11-01, version 5.0.1* Plain and simple. These photographers need a raise!! ### 5/5 — Jigsaw Puzzles *2023-05-17, version 5.0.1* I thoroughly love doing your jigsaw puzzles and do the free one every day. Do you think you could provide. More free ones --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*