# Epicor Field Service (FSM) — Epicor FSM

> Epicor FSM (iPhone/iPad app by Epicor.)

- Source: https://appshunter.io/ios/app/epicor-field-service-fsm/id6502442381 (this page in markdown: same URL + `.md`)
- Developer: [Epicor](https://appshunter.io/developer/578272020)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 56 MB
- Released: 2024-07-18
- Data updated: 2026-08-31
- User reviews in markdown: https://appshunter.io/ios/app/epicor-field-service-fsm/id6502442381/reviews.md

## What is Epicor Field Service (FSM)?

Epicor Field Service Management (FSM) is an end-to-end cloud-based field service software solution that automates business processes in the office and in the field. Epicor FSM Mobile app users require Field Service Management user licenses.
Designed as an offline-first app, FSM Mobile supports service technicians working in the field.  Technicians can view their assigned open service reports, including:
•	Summary
•	Work Location and map integration
•	Contact details
•	Project information
•	Symptoms
While performing field service, using FSM Mobile a technician can:
•	Select and follow configurable service checklists
•	Take pictures and upload documents against the service report
•	Record parts and labor against the equipment being serviced
•	View and update custom service report fields
•	Report service issue resolution
•	Capture signatures and work completion validation


## Version history (last 5 releases)

### 2.2.04 — 2026-08-28

Improved database transaction handling to prevent sync failures and ensure data integrity during synchronization.

### 2.2.03 — 2026-08-19

- Added Start/Stop timer support for recording time directly from Service Reports and Timesheet Entries.
- Improved the time entry experience with a clear visual indicator when time recording is in progress.
- Delivered additional usability and navigation enhancements, along with various bug fixes.

### 2.1.90 — 2026-07-17

• Improved attachment naming to preserve the file extension.
• Phone number and email address available on signature blocks.
• Equipment checklist error notifications for child records.

### 2.1.84 — 2026-06-18

- New checklist status indicators to the service report equipment list for quick visibility.
- Improved a scrollable menu to improve usability on smaller devices.
- Additional validation checks for location checklists and service report location information.  
- Improved navigation by keeping the selected item highlighted and menu open when returning when using the tree view.
- Updated delete actions for expenses, labor, and parts to use right-swipe gestures, avoiding conflicts with iOS 26+ navigation.
- Improved equipment description display with expandable text for long descriptions.
- Improved download performance with large service reports.

### 2.1.77 — 2026-05-26

- Child equipment may be sorted by configuration.
- Additional barcode scanner support to collect Serial Numbers and Asset Numbers
- Improved visibility for required and missing checklist items.
- Added additional meter checklist functionality.
- Added quoted cost and part revision fields on lines.
- Progress report now defaults the technician’s name and title automatically.

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## More apps by Epicor

- [Web Track](https://appshunter.io/ios/app/web-track/id469537336)
- [Mobile Manager - Eagle](https://appshunter.io/ios/app/mobile-manager-eagle/id478343486)
- [Epicor Mobile Admin](https://appshunter.io/ios/app/epicor-mobile-admin/id486058684)
- [Concord Lumber Web Track](https://appshunter.io/ios/app/concord-lumber-web-track/id510085679)
- [Hancock Lumber Web Track](https://appshunter.io/ios/app/hancock-lumber-web-track/id510737483)
- [Merkley Supply Web Track](https://appshunter.io/ios/app/merkley-supply-web-track/id510752489)

All apps by Epicor: https://appshunter.io/developer/578272020

## Related topics

[fsm mobile](https://appshunter.io/ios/topics/fsm-mobile) · [bella fsm mobile](https://appshunter.io/ios/topics/bella-fsm-mobile) · [service report 2026](https://appshunter.io/ios/topics/service-report-2026) · [epicor mobile admin](https://appshunter.io/ios/topics/epicor-mobile-admin)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*