# EPOS Connect

> EPOS headset customization and firmware updates for enhanced audio. (iPhone/iPad app by EPOS GROUP AS.)

- Source: https://appshunter.io/ios/app/epos-connect/id1531293584 (this page in markdown: same URL + `.md`)
- Developer: [EPOS GROUP AS](https://appshunter.io/developer/1531293586)
- Category: Productivity, Music
- Price: Free
- Rating: 2.50/5 from 110 App Store ratings · 121 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 105 MB
- Languages: American English, French (France), German (Germany), Japanese, Korean, Chinese (Simplified, China), European Spanish
- Released: 2020-12-01
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/epos-connect/id1531293584/reviews.md

## What is EPOS Connect?

Elevate Your Audio Experience with EPOS Connect! Stay ahead with the latest features and optimal performance for your EPOS headset. EPOS Connect is a user-friendly app that provides real-time updates and allows you to customize settings for crystal-clear call quality and a personalized audio experience.

COMPATIBILITY: ADAPT 200 Series, ADAPT 300 Series, ADAPT 400 Series, ADAPT 500 Series, ADAPT 600 Series, ADAPT E1 Series, IMPACT 500 Series, IMPACT 1000 Series, C20, C50 and MB 660 headsets.

AVAILABILITY: EPOS Connect is a free app and compatible with iOS 16.0 and up.

LANGUAGES: English, French, German, Japanese, Korean, Simplified Chinese, Spanish.

## Key features

- Real-time updates
- Customizable settings
- Personalized audio experience
- Crystal-clear call quality
- Optimal performance

## What do users think of EPOS Connect?

Overall sentiment: negative

**Pros**

- 👍 Easy to navigate
- 🚀 Good connectivity
- 💡 Ability to change listening modes
- 🔋 Nice battery life

**Cons**

- 🐛 App crashes or freezes
- 🐛 Fails to detect connected headsets
- 🐛 Buggy firmware updates
- 🐛 Limited functionality
- 🐛 Slow and unresponsive
- 🐛 Compatibility issues with newer headsets

**Commonly reported bugs**

- App unable to connect to paired headsets
- Settings not saving properly
- Firmware update process unreliable
- Compatibility issues with iOS and Windows
- Frequent disconnections and pairing problems

**Most requested features**

- Add support for more headset models
- Improve app performance and stability
- Implement dark mode
- Add EQ and sound customization options
- Allow installation on multiple devices

## Recent user reviews (10 of 121)

All indexed reviews: https://appshunter.io/ios/app/epos-connect/id1531293584/reviews.md

### 1/5 — Epos H6pro

*2026-07-09*

Purchased the Epos H6pro Wireless years ago assuming I could update and connect my headset to this app however it doesn’t even support all of their other devices that are still currently available. Amazing design just wish I could fix my audio like they said you are able to but I can’t.

**Developer response:** Thanks for your feed-back. EPOS Connect mobile is designed to support Bluetooth headsets for enterprise use. Gaming headsets like EPOS H6Pro are supported by EPOS Gaming Suite for Windows - it can be downloaded from here https://www.eposaudio.com/gaming/gaming-downloads.

### 1/5 — App is a complete failure

*2026-04-07, version 2.4.2*

I love the ear buds, hate the App

### 1/5 — Probably the worst app I’ve ever used

*2026-04-02*

I have never used an app before where NOTHING works. There has never been a single time over a year that I have been able to do anything seamlessly: connecting, updating, changing headphone settings, etc.

Everyone else can make a functional app. Fire the developers and start over.

**Developer response:** Thanks for your feed-back. We’re sorry to hear about your experience and understand how frustrating this must be. Reliable connection and headset management are fundamental, and it’s clear we’ve fallen short for you. Your feedback has been shared with our development team.

If you’re open to it, our support team would appreciate the chance to assist at https://www.eposaudio.com/support with details about your device and iOS version.

### 1/5 — No support

*2026-02-12, version 2.4.1*

Sent email and contacted bec app is non functional. No support several weeks in

### 5/5 — Being able to change listening modes is insane

*2025-12-03, version 2.4.0*

The app is easy to navigate through

### 3/5 — Mittelprächtig

*2025-10-13, version 2.3.2*

Die App startet sehr langsam und es fehlt ein EQ für mein Epos 1071T ANC. :/

### 1/5 — Bad software

*2025-09-30, version 2.3.2*

I have constant, every day issue’s with the headset. It is connected with laptop and I-phone. Yet 50% of the time. It does not pick up the phone call, or if it does pickup, people don’t hear more. Same with Teams, one call it works fine and the very next call, people can’t hear me. Extremely annoying. Also other colleagues with same headset, have similar complaints. After a windows update, often things get worse… :-(

### 2/5 — App Needs Work

*2025-09-21*

The products themselves are great, but the app is slow and buggy. I also don’t like that it can only be installed on one device at a time. I use more than six Apple devices, and it would be far more convenient to have the app on all of them—allowing me to adjust the equalizer and settings directly on whichever device I’m using, instead of having to go back to my phone every time.

The app really needs some work. The hardware is clearly designed for enterprise use, and in today’s world where most companies follow some form of hybrid work schedule, it’s frustrating to deal with extra, tedious steps just to change a simple setting. The app should feel smoother, more intuitive, and more convenient. Users shouldn’t have to overthink or tinker so much just to adjust a headset or pair of earphones.

**Developer response:** Thanks you for your detailed feed-back. This is appreciated and helpful for EPOS to fully understand the users of our products.

### 3/5 — no gtw 270 hybrid support

*2025-07-16, version 2.3.1*

please gtw 270 hybrid

### 2/5 — Application de paramètres excessivement lent

*2025-05-22, version 2.3.1*

Je trouve que ce casque a une qualité audio excellente et le micro est vraiment très bien. Par contre au niveau application pour paramétrer le casque c’est excessivement lent.
Ce n’est absolument pas normal pour un casque avec ce niveau de prix. EPOS IMPACT 1060T ANC

## Frequently asked questions about EPOS Connect

### What does EPOS Connect do?

EPOS Connect is a user-friendly application designed to elevate your audio experience with compatible EPOS headsets. It provides real-time updates for your headset and allows you to customize various settings to achieve crystal-clear call quality and a personalized audio experience.

### What are the key features of EPOS Connect?

Key features include real-time updates to ensure your headset has the latest firmware, customizable settings for a personalized audio experience, and optimization for crystal-clear call quality and optimal performance.

### Is EPOS Connect free to use?

Yes, EPOS Connect is a free application. There are no costs associated with downloading or using its features. The app is available for free on compatible iOS devices.

### What EPOS headsets are compatible with EPOS Connect?

EPOS Connect is compatible with a wide range of EPOS headsets, including the ADAPT 200, 300, 400, 500, and 600 Series, as well as the ADAPT E1 Series, IMPACT 500 and 1000 Series, C20, C50, and MB 660 headsets.

### What are the common use cases for EPOS Connect?

Common use cases include updating your EPOS headset firmware to the latest version, adjusting audio profiles for music or calls, fine-tuning microphone settings for clearer communication, and generally personalizing the headset's performance to your preferences.

## Version history (last 5 releases)

### 2.4.3 — 2026-08-04

* Redesigned connection process for a smoother and more convenient setup experience.
* Updated to the latest iOS SDK (iOS 26) with UI improvements and enhanced app consistency.
* General performance and usability improvements.

### 2.4.2 — 2026-03-11

Fixed an issue where the welcome screen could become unresponsive on some iPhones with smaller screen sizes

### 2.4.1 — 2026-01-21

- Improved pairing check behavior
- Privacy policy changes
- Minor bug fixes and performance improvements

### 2.4.0 — 2025-10-16

- Support for IMPACT 500 Series
- Minor bug fixes and performance improvement

### 2.3.2 — 2025-08-06

Improved performance

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*