# Epos Now POS Till — user reviews > 115 indexed App Store user reviews of Epos Now POS Till by EPOS NOW (UK) LTD, rated 2.40/5 from 19 ratings. - Source: https://appshunter.io/ios/app/epos-now-pos-till/id907427782/reviews - App overview in markdown: https://appshunter.io/ios/app/epos-now-pos-till/id907427782.md - Rating breakdown: 5★ 6 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 12 ## What do users think of Epos Now POS Till? Overall sentiment: mixed **Pros** - 👍 Intuitive and user-friendly interface - 🚀 Fast and efficient app performance - ☁️ Reliable cloud backup and offline functionality - 📊 Comprehensive reporting and analytics - 🔄 Seamless real-time inventory syncing - 💳 Easy integration with payment systems - 📱 Works smoothly across multiple devices - 🎯 Flexible customization options - ⭐ Excellent customer support (when reached) - 🔌 Simple hardware integration with printers and scanners - 💰 Reasonable pricing for features offered - 🏪 Suitable for small to medium businesses **Cons** - 📞 Extremely difficult to reach customer support - ⏱️ Slow app performance and frequent lag - 💸 Hidden fees and unexpected billing charges - 🚫 Poor follow-up on promised callbacks - 🔐 Account blocking without clear explanation - ❌ Unreliable system stability and crashes - 📧 Unresponsive email support - 🎯 Inflexible system for dynamic businesses - 🔄 Continuous billing after cancellation - 😞 Inconsistent service quality - 🌐 Server reliability issues - ⚠️ Deceptive sales practices and false promises **Commonly reported bugs** - App crashes frequently during transactions - Print functionality not responding - Till won't close after transactions - Slow back office loading and timeouts - Duplicate billing issues - App freezes and requires reinstallation - Side menu intrusion on navigation - Horizontal scrolling issues in product editing - Login authentication problems - Offline mode syncing failures - App incompatibility with newer iOS versions - Network connectivity issues despite hardwired connection **Most requested features** - iPhone camera integration for barcode scanning - Batch product import via Excel/CSV - Windows till support - 24/7 customer support availability - Improved back office website design - Better app responsiveness on iPhone - iOS 13+ design support with notch compatibility - Automatic user recognition on app login - Dark mode option - Improved side menu UI/UX ## Newest reviews (14 of 115) ### 5/5 — Wow…wow…wow *2025-03-23, version 1.2.20* An amazing user friendly app that has all my needs in one place. Epos Now has played a crucial part in opening my flouriest, and from the training to the support everything has been smooth sailing and I cannot praise their name any louder! ### 5/5 — Great app to manage your business *2025-03-23, version 1.2.20* Excellent functionality. Helps me keep an eye on my business whenever I am not there. ### 5/5 — So easy to use *2025-03-09, version 1.2.20* The Epos app is easy to use and handy having it on our iPads for our staff to use around the venue. It used to be a little bit slow and laggy but the recent updates have been great, and any problems we have the customer service team have been friendly and helpful. Sometimes we lose network in our cafe, and having the sales data save in 'offline mode' has been a lifesaver. Thanks Epos! ### 5/5 — Great app! *2025-03-06, version 1.2.20* Since starting my business using this app has been a joy, from the full customisation of the products and the appearance to having full access to crucial reporting data only a few taps away! This app made getting my business off the ground so much easier! ### 5/5 — Run your whole business from your phone *2025-03-06, version 1.2.20* The Epos Now POS till app is incredibly versatile and runs very smoothly, I’m able to effortlessly move between transacting on the till front and changing details on the back office. Connecting ethernet order/receipt printers is no bother at all, I can also connect a bluetooth scanner to my iphone and make stock takes easier than ever It would be great to see some extra features like enabling use of the iphone camera to be able to scan barcodes ### 5/5 — Highly Recommend! *2025-03-06, version 1.2.20* The POS app is smooth and easy to use, love the layout and functionality along with the new features they release. Look forward to future updates! ### 5/5 — Always patient, friendly *2024-09-05* As someone who’s not exactly a tech whizz, I was a bit nervous about switching to a new till system, but this one made it so easy. The instructions were straightforward, and I had everything up and running in no time. What really stands out is the support team—they’re absolute stars! Always patient, friendly, and they explain things in a way that even I can understand. It’s made managing my shop so much easier, and I’ve got peace of mind knowing help is always at hand. Can’t recommend this service enough ### 5/5 — I really appreciate that *2024-09-05* I’ve been using this till system for a few months now, and it’s been fantastic. It’s simple to set up and use, and it’s really helped streamline my business operations. The best part is the customer support—they’re always available to help with any issues, and they’re super friendly and approachable. They’ve gone above and beyond to make sure everything’s running smoothly, and I really appreciate that. It’s made a big difference to my day-to-day operations, and I’m really happy with the service. If you’re looking for a reliable till solution, this is it. ### 5/5 — What really makes it stand out *2024-09-05* As a small business owner, I’ve tried a few different till systems over the years, and this one is by far the best. It’s straightforward to use, which is great for me and my staff, and it’s rock-solid reliable. What really makes it stand out, though, is the customer support. The team is always there when you need them, and they really go the extra mile to make sure everything’s running smoothly. They’re always friendly, professional, and quick to resolve any issues. It’s a pleasure to work with a company that genuinely cares about its customers. Highly recommended ### 5/5 — It’s rare to find such good service these days *2024-09-05* This till system has been an absolute godsend for my business. It’s easy to use, reliable, and has all the features I need to keep things running smoothly. The customer service is what really sets it apart, though. The team is always on hand to help, and they’re genuinely interested in making sure you’re happy with the service. They’ve helped me out of a few tight spots, and they’re always quick to respond and sort things out. It’s rare to find such good service these days, and I’m really grateful for it. I wouldn’t hesitate to recommend them ### 5/5 — The support staff at Epos Now went above *2024-08-14* The support staff at Epos Now went above and beyond by remotely accessing our till system to resolve the issue. I didn't even need to explain the problem in detail; they quickly identified and fixed it on their own. Their ability to diagnose and address the issue so efficiently, without requiring much input from me, was impressive and greatly appreciated. This level of hands-on support not only saved me time but also ensured that our system was up and running smoothly in no time. ### 5/5 — I’m very impressed with the support provided *2024-08-13* I recently faced a software issue that was causing significant delays in our operations. Fortunately, an Epos Now agent stepped in and handled the situation expertly. They guided me through each troubleshooting step with clear, easy-to-follow instructions. Thanks to their thorough approach and quick problem-solving skills, the issue was resolved in no time. Their prompt assistance and expertise made a huge difference, allowing us to get back to business without further disruptions. I’m very impressed with the support provided! ### 5/5 — I'm genuinely impressed *2024-08-13* Despite having very poor network coverage at my village pub, Epos Now’s new solution has worked wonders. The card machine integrates seamlessly with the till system, even with our unreliable connection. This has been a huge relief, as it ensures smooth and uninterrupted transactions for our customers. The reliable performance of their system, even in less-than-ideal conditions, has made a significant difference in our daily operations. I'm genuinely impressed with how well Epos Now has addressed this challenge. ### 5/5 — The response times have been quicker *2024-08-13* I used to face numerous issues when trying to get service or assistance from Epos Now, which was quite frustrating. However, I’ve recently noticed a significant improvement in their support. The response times have been quicker, and I’ve successfully received help to resolve my problems. This positive change has made a big difference, and I’m now able to get the assistance I need efficiently. I appreciate the improvements in their service and am much more satisfied with the support I’m receiving now. ## Most critical reviews (10 lowest-rated) ### 1/5 — No star *2026-07-12, version 1.2.20* They charged me for 3 years every month!!! Even tho I called and canceled every month. Not even my credit card was able to do anything. They owe me so much money, which I have proof of in emails. They still never refunded. They should be sued ### 1/5 — Avoid this company! *2026-04-11, version 1.2.20* For five days, I’ve been trying to get a hold of someone that can help me access my till and back office. 5 different customer service agents have told me someone would call me back and I’ve yet to hear back. The last agent I spoke with said someone named Micheal attempted to call me but yet I had no missed calls or a voicemail from Micheal. He assured me yesterday 04/10 i’d get a call back before the end of the day and that never happened. So here I am for the fifth day in a row operating business with no till. Thank god I use square for credit card transactions or I’d be screwed. I guess I’ll be manually transferring over 5000 products to square and disputing the charge for my annual license renewal so I can actually run my business. Avoid this company! ### 1/5 — Terrible service terrible company *2026-03-09, version 1.2.20* Terrible customer service and all lies from any worker you talk too. I dont do ratings but this company so bad i had to ### 1/5 — Slow *2025-09-24, version 1.2.20* App is so slow to refresh I am switching to SQUARE. Charging the premium dollar for below average service and if u are new on Epos now plz change to some other POS right now u ll thank me later ### 1/5 — Scums *2024-12-12, version 1.2.20* Wouldn’t bother using this app or use their service. They’ll rip you off. Charge you hidden fees, not give you the right guidance and make your till run slower than windows 95. Stay clear away from this shark infested company. They will do more damage to your company than you’ll ever make money ### 1/5 — Lo peor no compren con ellos *2024-11-27, version 1.2.20* El peor servicio no compren con ellos. Ahorrense muchos problemas. The worst service ever, don’t buy with them my biggest mistake. Ahórrense muchos problemas, NO COMPREN este servicio. Tengo semanas peleando con soporte, no responden, te atenderá gente fuera de México, sin seguimiento, el peor servicio postventa, solo quieren estafarte vendiendo barato para después no darte el servicio adecuado. ### 1/5 — False sale promises *2024-06-24, version 1.2.20* I wish I had read these reviews before buying this system. The sales guy I spoke with Alex Jackson gave me completely fake promises. I ordered three accounts for three different business. He said I will get the service of $87/month for one year. Only for them to turn around and start charging two extra lines and not honoring the rate the promised. They didn’t even honor the free months that they promised. I have spent countless hours on the phone with them. But no one is willing to help me rectify the error that was made. I am so disappointed with the level of service. I will say stay away from them. ### 1/5 — Canceled my subscription still I’m getting charged *2024-06-11, version 1.2.20* The pos provided to me with no training.I called them several times and they promised me for training some and some agent was saying I’m not entitled to training and I need to read community guid. Finally canceled and they never stop taking my money. ### 1/5 — KEEP AWY FROM THESE COWBOYS *2024-04-10, version 1.2.20* I am experiencing significant issues with the product I ordered as an upgrade. Despite its malfunctioning state, Eposnow refuses to accept returns or issue a refund, which violates my consumer rights. Furthermore, they are taking illegally from my account £88.80 monthly instead of the initially quoted £58 without my explicit authorisation, which constitutes unauthorised billing. I have consistently requested the cancellation of these unauthorised charges to no avail. It appears they are engaging in deceptive practices by imposing additional services without my consent. The company's conduct is not only unethical but also illegal. Their products are of poor quality, and their customer service is inadequate, as they fail to comprehend basic English and have continuously neglected to address my concerns for three months. Given the severity of these issues, I am prepared to take legal action against them. To avoid experiencing the same frustrations and violations of your consumer rights, I strongly advise against using their app, till, or services. It's evident that their business practices are unethical and their products are unreliable. ### 1/5 — Muy Mala experiencia *2024-03-24, version 1.2.20* Me estafaron, No recomiendo nada esta aplicación y empresa, nada profesionales. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing 10/10 *2025-10-13, version 1.2.20* App is super easy to use, fast and efficient ### 5/5 — Manage your store seamlessly from anywhere *2025-07-16, version 1.2.20* The Epos Now POS system has completely streamlined how I operate my business. The app is intuitive, fast, and incredibly flexible—I can easily switch between handling sales, updating product info, and managing reports all from my iPhone. Integrating receipt printers and barcode scanners was quick and hassle-free, and I love how everything syncs smoothly in real time. Having the ability to manage stock on the go has saved me hours each week. I especially appreciate how I can use Bluetooth devices with ease. ### 5/5 — Dont Listen to the bad reviews, Epos has help me grow my small business and I’ve had no problems *2025-05-19, version 1.2.20* I have been with them for about 1 year and have had no real problems I like that it has its own cloud and saves transaction online or offline, it’s really gives the business a luxury feel to it. I’m in the US and I use Epos daily for my store. Customer support has been helpful since day 1, which is rare to find these days. I’m a small but growing business and hope to keep going with the help of Epos I am slowly scaling and getting better. ### 5/5 — Very Easy to use *2025-05-16, version 1.2.20* I’ve only started using this recently, but so far it’s been very easy to setup and everything feels very intuitive. ### 5/5 — Great Till system *2025-05-01, version 1.2.20* I would highly encourage small businesses to start using this till app. It’s convenient to use and once you get used to it, it’s incredibly easy to use. I love the flexibility it has in regards to being able to integrate with several delivery third party apps. Couldn’t recommend more!! ### 5/5 — Customer support is great! *2025-04-16, version 1.2.20* Epos works great for my business. The support is quick and very helpful always. I have a Xero integration with my account as well which works seamlessly. ### 5/5 — Amazing *2025-04-16, version 1.2.20* I have nothing but praises to say about Epos! The changes they’ve made over the recent years have really sped up the functionality of the system making my life easier when running my business. Customer support have been great too, always answering my questions and making sure I’m supported. ### 5/5 — Great!!! *2025-04-12, version 1.2.20* Love it ### 5/5 — Easy to POS software *2025-04-07, version 1.2.20* I’ve been using Epos Now on my iPhone and iPad for events as well as in store payments, the software is very easy to use, allows me to manage my business on the go. Great app and Great support to get up and running. ### 5/5 — Nice looking till *2025-03-30, version 1.2.20* The till is easy to use; it looks much nicer than what’s available and so easy for my to train my staff. Back office reporting is very detailed and it’s easy to make changes to till items without needing any help! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*