# Epson Smart Panel — user reviews

> 2,430 indexed App Store user reviews of Epson Smart Panel by Seiko Epson Corporation, rated 4.70/5 from 378,183 ratings.

- Source: https://appshunter.io/ios/app/epson-smart-panel/id1477796092/reviews
- App overview in markdown: https://appshunter.io/ios/app/epson-smart-panel/id1477796092.md
- Rating breakdown: 5★ 326,981 · 4★ 24,165 · 3★ 8,694 · 2★ 4,050 · 1★ 14,293

## What do users think of Epson Smart Panel?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Quick setup
- 💡 Convenient wireless printing
- 👍 User-friendly interface
- 🚀 Fast printing
- 👍 Great print quality
- 💡 Ability to print from phone/tablet
- 👍 Intuitive app
- 💡 Seamless integration with devices

**Cons**

- 🐛 Connectivity issues
- 🐛 Unreliable app performance
- 🐛 Printer not detected by app
- 🐛 Printing issues
- 🐛 Complicated setup
- 🐛 Frequent app crashes
- 🐛 Compatibility problems with iOS updates
- 🐛 Confusing navigation
- 🐛 Lack of basic printing features

**Commonly reported bugs**

- App unable to connect to printer
- Printing quality issues
- Inconsistent app behavior
- Printer not detected by app
- Compatibility problems with iOS

**Most requested features**

- Option to print actual size/100%
- Ability to choose specific pages to print
- Improved integration with other apps/devices
- More customization options for printing
- Better documentation and support

## Newest reviews (12 of 2,430)

### 3/5 — Not working

*2026-08-24, version 5.4.1*

I downloaded the app and it would keep on saying “printer is busy.” I deleted the app, redownloaded the app and it still said that!

### 3/5 — Slow printing

*2026-08-21, version 5.4.1*

I have just converted to NBN FTTP and expect a faster service. My first print job has taken 10 minutes to download and print, and I needed to use the very slow typing system to log in to wifi again. Maybe not Epson fault ?

### 2/5 — Ink issues

*2026-08-17, version 5.4.1*

This printer uses more ink than they use in a public school system you can’t keep the ink in it for any time at all I’ve used it maybe 4-5 times and this is the 3rd set of ink I’m going to have to put in

### 4/5 — Word

*2026-08-17, version 5.4.1*

Be nice to increase letter size so print will fill the entire 8-1/2x 11 sheet. Other than going back to document original source to accomplish this.

### 4/5 — Council Record

*2026-08-17, version 5.4.1*

With my old computer needing a service it was cheaper to purchase a new one. Setting up new products always instils me with panic fortunately everything appears to be working

### 1/5 — Unacceptable rules of use.

*2026-08-17, version 5.4.1*

Why do you need to know my exact location, this is an unacceptable invasion of privacy to use your service.

### 1/5 — Errors on errors

*2026-08-17, version 5.4.1*

Non stop errors when trying to print a 300 page document. Total lemon garbage.

### 1/5 — Not working

*2026-08-17, version 5.4.1*

It won’t print anything

### 1/5 — Connectivity

*2026-08-16, version 5.4.1*

It takes forever to connect via WiFi. Says there is an error and then it randomly connects on some occasions.

### 1/5 — Painful!

*2026-08-16, version 5.4.1*

Not enough actual set information… QR codes take you to relevant sites. Relying too heavily on YouTube videos, highly frustrating experience.

### 1/5 — Incredibly disappointed.

*2026-08-16, version 5.4.1*

Our first printer was a Brother, we then switched to the Epson - Workforce range, which worked brilliantly for many years. Our newest Epson ET-3950 is the worst printer we ever come across. We never had to disconnect from our WiFi to print. AirPrint was never an issue. This model and the Epson Smart Panel App are just the worst. The App never loads and keeps asking to logon the ‘local network’. Would never have paid $483.00 (AUD) if we knew this printer had some complicated pathways. 3.5 months in, and we’re extremely frustrated.

### 4/5 — Hi

*2026-08-15, version 5.4.1*

I was having a lot of trouble using the printer, but when I download this app, it made it a lot more easy.

## Most critical reviews (10 lowest-rated)

### 1/5 — It works but lacks a lot of features

*2026-08-23, version 5.4.1*

The app works but is a constant pain to use.  Biggest issues are slow printing, can’t close the app while printing or print multiple documents.  Most annoying of all is it always fits to page and you constantly have to manually resize images in the app to fit them all on a page.

### 1/5 — ET 2940

*2026-08-22, version 5.4.1*

Waste of Time
Buyer something else probably a Brother machine as this is rubbish.

### 1/5 — Not a Good First Impression

*2026-08-22, version 5.4.1*

Photo printing absolutely awful on glossy paper.  Black ink nonexistent

### 1/5 — Pointless as it only prints from PDFs or JPEG

*2026-08-22, version 5.4.1*

All Microsoft files and Apple files, notes etc need to be converted to a PDF or JPEG before I can print. This is a waste of my time & extremely frustrating.

### 1/5 — Gros problèmes de connectivité

*2026-08-21, version 5.4.1*

J’ai acheté cette imprimante il y a trois ans et au bout de deux ans, le message disait que cela n’était plus compatible avec mon MacBook Air, lui aussi acheté en même temps. Je dois à chaque fois tout effacer les logiciels et les remettre pour que la connexion se rétablisse entre l’ordinateur et l’imprimante.

### 1/5 — Very bad experience

*2026-08-19, version 5.4.1*

Very bad since it could not reconnect to iOS properly to print directly unless using the bad app you have!

### 1/5 — Never works

*2026-08-19, version 5.4.1*

I can’t deal with this printer. It only works when it want to. I’m so disappointed

### 1/5 — Unhappy

*2026-08-19, version 5.4.1*

Took hours to hook up! I thought I hated Hp but this tops it. The only good is it doesn’t disconnect you
you have to stay connected to epson instead of just printing regular and it is more trouble then it’s worth! going back to hp

!

### 1/5 — Internet connection

*2026-08-19, version 5.4.1*

Not compatible with 5 GHz

### 1/5 — Not recommended

*2026-08-18, version 5.4.1*

This print is garbage. Have problems printing from the phone, computer, and the app.

## Most praised reviews (10 highest-rated)

### 5/5 — Perfection

*2026-08-20, version 5.4.1*

I love my Epson Smart Panel printer. Everything is so smooth and the color is perfect. I love being able to add the ink when needed. The cost for the replacement ink.  It is great for a small home office. I highly recommend it for that use.

### 5/5 — Good app

*2026-08-19, version 5.4.1*

Good app

### 5/5 — Easy set up

*2026-08-19, version 5.4.1*

I appreciated how easy it was to set up and easy to run. I’m an older person and sometimes I have difficulty setting things up, but it was great.

### 5/5 — 𝕃𝕠𝕧. 𝕋𝕙𝕚𝕤 𝕒𝕡𝕡

*2026-08-18, version 5.4.1*

𝕋𝕙𝕚𝕤 𝕒𝕡𝕡 𝕚𝕤 𝕧𝕖𝕣𝕪 𝕘𝕠𝕠𝕕

### 5/5 — Ease of use

*2026-08-16, version 5.4.1*

New printer , easy install great app

### 5/5 — I love it

*2026-08-16, version 5.4.1*

Easy to use, easy to connect… It walks you right through the steps

### 5/5 — So easy

*2026-08-16, version 5.4.1*

Super easy set-up. Easy app to navigate

### 5/5 — 와이파이문제

*2026-08-15, version 5.4.1*

계속 새제품과 문제가 있었는데
앱으로 문제해결이 되었어요
든든하네요

### 5/5 — Best Printer App

*2026-08-15, version 5.4.1*

Takes me no time to print from any of my devices. Pc, Mac, or IPhone.

### 5/5 — EPSON SMART PANRL

*2026-08-14, version 5.4.1*

Very convenient to use

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
