# Eptura Engage — user reviews > 210 indexed App Store user reviews of Eptura Engage by Eptura, Inc., rated 4.50/5 from 678 ratings. - Source: https://appshunter.io/ios/app/eptura-engage/id1565099537/reviews - App overview in markdown: https://appshunter.io/ios/app/eptura-engage/id1565099537.md - Rating breakdown: 5★ 546 · 4★ 46 · 3★ 24 · 2★ 10 · 1★ 52 ## What do users think of Eptura Engage? Overall sentiment: negative **Pros** - 🚀 Efficient desk booking - 👍 Intuitive interface - 🔒 Secure login process - 💡 Useful team and calendar features **Cons** - 🐛 Frequent crashes and bugs - 🔍 Difficulty selecting default location - 🔁 Constant need to re-login - ⏱️ Slow and unresponsive performance **Commonly reported bugs** - App unable to load or get stuck on loading screen - Desk booking functionality not working as expected - Inconsistent behavior after app updates - Issues with auto check-in and location services **Most requested features** - Ability to block book team spaces - Improved visibility of colleague locations - Automatic desk booking cancellation reminders - Better integration with Outlook calendar ## Newest reviews (20 of 210) ### 2/5 — Doesn’t do the basics well *2026-06-30, version 4.18.0* I always need to kill the app and restart it before it’ll present the “check in” button. How about some way to refresh info against the server? ### 1/5 — UNUSABLE!!! *2026-02-27, version 4.15.3* I’m unable to use the app because it can’t continue without selecting at least one default location but there are no options to select from. This has been like this for months now, please fix!!! ### 1/5 — Terrible app *2026-02-27, version 4.15.3* Constant glitches, doesn’t do automatic login and logs you out unexpectedly ### 3/5 — Leider buggy *2026-02-26* Insgesamt eine tolle App, um Plätze im Büro zu buchen - allerdings ist die App buggy, wenn man einstellt, das der Platz, den man für den jeweiligen Tag gebucht hat, automatisch eingecheckt werden soll. Entweder meldet die App den Account nach ein paar Tagen ab oder man soll seinen Standort hinterlegen, ohne dass es eine Auswahl an möglichen Ländern etc. gibt :/ Ohne das automatische Einchecken Funktioniert die App sehr gut? ### 1/5 — Mobile experience next to useless *2026-02-25, version 4.15.3* Logs you out. Yo ask for email. Click the link but just doesn’t work. No way to log in. ### 2/5 — Buggy *2026-02-24, version 4.15.2* Very buggy. Alway have to log back in. Use it for work and hoping to get rid of this app. ### 1/5 — TERRIBLE *2026-02-20, version 4.15.2* Stops working half of the time, especially whenever they ‘update’ it, the developers should be fired. Any chance you can fix the errors you’ve introduced in the latest update??? ### 1/5 — App never works *2026-02-20* Requires you to delete the app and reinstall daily. Don’t bother, use a desktop version. Worst app I’ve ever used. Zero stars ### 1/5 — App never works *2026-02-12* Requires you to delete the app and reinstall daily. Don’t bother, use a desktop version. Worst app I’ve ever used. ### 1/5 — Slow and gets stuck on profile *2026-02-05, version 4.15.0* 1. App slow to respond 2. Check out button looks the same as check-in. With 1 this means you sometimes check-in and out accidentally 3. App intermittently gets stuck on profile information even though this has been set and is supposed to be optional. Can’t choose country (box too small) ### 1/5 — Terrible App - never works *2026-02-02, version 4.15.0* Whenever I try to open the app on my mobile device, it’s logged me out and I have to log onto my laptop to enable me to scan the QR code to log in (try to use weekly) completely defeats the purpose of having the app. Also some kind of glitch as often asks me to select default location (which has been set several times) but nothing to select and won’t let you proceed. ### 1/5 — Incredibly un-user friendly *2026-02-02, version 4.15.0* I am begging the makers of this app to do some user testing. It will very quickly reveal some very basic flaws in what should be quite a simple process ### 2/5 — Too many bugs *2026-01-29, version 4.15.0* App is rubbish. Asks to set a location and doesn’t give any options and won’t let me continue. Only option I found was to delete the app and reinstall. Apps are supposed to make things more convenient. Sort it out! ### 1/5 — Glitching *2026-01-28, version 4.15.0* Recently when I go to log in it asks me to select a location, starting with a country, however there are no options for me to select. I have to use the desktop site. Before this, the app had stopped automatically checking me in and kept asking for permission to view my location. ### 1/5 — Unusable *2026-01-23, version 4.15.0* Forced to select a default location but there are no options to select from and there is no way around it so completely unable to use the app ### 1/5 — Terrible app *2026-01-07, version 4.15.0* Flakey interface ### 1/5 — Worst app *2026-01-06, version 4.15.0* Of all the apps I use every day - personally or professionally, and including corporate email and information systems - this is the most consistently unreliable, persistently failing to allow me to even log in and check, make or cancel a booking. The solution seems to be suggested to be to uninstall and reinstall. Seriously? A complete waste of time. ### 1/5 — App never works *2026-01-03* This app is garbage. It NEVER opens correctly and requires you to sit at a location/country prompt screen without having the ability to input anything. Required you to delete/reinstall every time you want to use the app. ### 1/5 — Major log out glitch making this unusable *2025-12-09, version 4.14.3* This used to be a nice app, but unfortunately a recent update means the app now logs itself out every day or so. Logging in requires a second device because of the very non-standard 2FA implementation, effectively making this app unusable in an enterprise environment. Please fix this. ### 2/5 — Fix Bug *2025-12-02, version 4.14.3* Occasionally when I open the app it requires me to enter my country however it doesn’t allow me to see the list to make my selection. I can’t use the app at that point. I have to delete and reinstall the app. Please fix this bug. ## Most critical reviews (10 lowest-rated) ### 1/5 — Frustrating experience *2026-08-17, version 4.18.0* The app crashes, doesn’t have half the functionality it should and I can’t even see a seating plan for any day other than the current day! Terrible ### 1/5 — Useless *2026-08-16, version 4.18.0* The app literally will not open. It’s the worst app on my phone in terms of being absolutely useless and Mon-working. ### 1/5 — Useless *2026-07-08, version 4.18.0* Since the ‘bug fix’ the app has been no use whatsoever! The app has been removed and reinstalled numerously but to no avail! I placed support calls and the responses were not helpful! The app is showing on my phone but only appears as a logo as soon as I select it -it goes nowhere! Hopeless! ### 1/5 — App won’t open since updating to version 4.18.0 *2026-06-16, version 4.18.0* Was working fine, no complaints, then I updated the app to the latest version and now it doesn’t launch. ### 1/5 — Broken app *2026-06-15, version 4.18.0* Can’t even open it. ### 1/5 — Stuck in death loop *2026-05-31, version 4.17.0* Try to authorise yourself to login, send a email to work address, open email and click on log me in, launches App Store with already installed app, open app and back to send email page and still not authenticated. Repeats over and over. Such simple functionality that’s not working, really poor considering the amount of money I’m sure is being paid to use the application ### 1/5 — Terrible UI *2026-05-15, version 4.17.0* App is unusable with how temperamental it is to try to login on mobile. Doesn’t launch from link sent to email or QR code. On the off chance you can login the UI jumps and is unintuitive, don’t bother. If you have to use this provider for the workplace use the desktop version - or even better ask your workplace to switch provider. ### 1/5 — App won’t open since latest update *2026-05-05, version 4.17.0* Up until the latest version, the app was incredibly useful however it now won’t open on my device. Every time I try and open it, it simply closes itself down. What a load of rubbish…. ### 1/5 — Garbage *2026-04-09, version 4.16.0* Absolutel rubbish. Trying to log in and it just sends you in circles. ### 1/5 — Doesn’t work *2026-02-27, version 4.15.3* Asks for location to be selected when you log in. But the drop down is too far down to work on a phone so can no longer use app to book a desk ## Most praised reviews (10 highest-rated) ### 5/5 — Eptura engage crashing on iPhone 11 *2025-07-21, version 4.12.0* Eptura engage crashing on iPhone 11 ### 5/5 — It’s amazing *2025-03-08, version 4.9.1* Really revolutionised my working life ### 5/5 — On Fire *2024-07-09* So many new features being added monthly - making this app super cool keep it up Condeco / Eptura **Developer response:** So do we! 👍 ### 5/5 — Workplace Efficiency *2023-07-17, version 2.6* What a great app, and getting stronger with every update. Makes a massive difference to my productivity. ### 5/5 — Best app *2023-06-08, version 2.4.220* Useful app. ### 5/5 — Ellie *2023-04-27, version 2.3.0* I like the app. ### 5/5 — Best App !! *2023-03-21, version 2.2* App working good as expected, best app to book Desk bookings, and a very nice feature Team Day. ### 5/5 — Awesome app *2023-03-17, version 2.2* Awesome app. Easy to use👌 ### 5/5 — Stabile, intuitive App *2023-03-07* Wir nutzen die App im Rahmen unseres Unternehmens. Die App besticht durch Ihr schlankes, intuitives Design. Die App läuft stabil und ist die perfekte Ergänzung zum Webportal. ### 5/5 — Easy and fast to use *2022-11-10, version 2.0* Super easy to use and book a space --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*