# EQ Bank Mobile Banking — user reviews > 711 indexed App Store user reviews of EQ Bank Mobile Banking by EQ Bank, rated 4.76/5 from 57,110 ratings. - Source: https://appshunter.io/ios/app/eq-bank-mobile-banking/id1039432211/reviews - App overview in markdown: https://appshunter.io/ios/app/eq-bank-mobile-banking/id1039432211.md - Rating breakdown: 5★ 458 · 4★ 47 · 3★ 6 · 2★ 3 · 1★ 10 ## What do users think of EQ Bank Mobile Banking? Overall sentiment: neutral **Pros** - 🚀 Fast and efficient banking - 💰 Competitive interest rates - 🤝 Easy account setup - 🌐 Works well while traveling - 👍 Simple and intuitive interface **Cons** - 🐛 Frequent app crashes and freezes - ⏱️ Slow transaction processing and loading times - 📱 Poor mobile app experience (limited transaction visibility, UI issues) - 🔒 Security concerns (login issues, account access problems) - 🚫 Unreliable service (downtime, failed transactions) **Commonly reported bugs** - Unable to add payees from the app - Cheque deposit issues (camera not working, failed deposits) - Inconsistent behavior when changing passwords - Interac e-Transfer functionality problems - Frequent app crashes and login issues **Most requested features** - Add push notification support - Expand mobile app functionality (e.g., international transfers, credit cards) - Improve transaction history visibility and navigation - Implement scheduled/recurring transfers - Add support for more languages (e.g., French) ## Newest reviews (11 of 711) ### 3/5 — Good bank, no technical support *2026-08-25, version 37.0.0* I’ve been using EQ for a few years, and while the banking experience is generally good, the app has frequent glitches. Some issues, like the history of international transfers, remain unresolved for a long time. Recently, the app completely stopped working, crashing every time I tried to open it. The technical support is also a major problem; it’s either very limited or completely nonexistent. I spent three days on calls, asking for a supervisor to address a serious issue. Finally, I got through to technical support, but I’m sure it’ll be days before anything is fixed. It’s an online bank with an app that’s not working at all. That’s to say the least, unacceptable. It gives me very little confidence in this institution from a technical standpoint. I’ll probably look for a new bank. Too bad, because the Canadian market could really benefit from a modern online banking experience. Banking: 5 stars, technical support: 2 star. ### 3/5 — It’s ok, could be better *2026-08-22, version 37.0.0* Views need to improve when searching for something in particular ### 2/5 — Ghost Reoccurring Bank Transfers *2026-08-21, version 37.0.0* I setup a bank transfer through the EQ app. After a while it stopped working, saying that there was insufficient funds which was not true. I tried to cancel it through the app, on the website, through the chat help window. No success. ### 4/5 — Great Banking app missing 1 thing *2026-08-19, version 37.0.0* Im surprised scheduled e-transfers are not an option here considering every other competitor I’ve used (WealthSimple and Neo for example), have this feature at the ready. Please add scheduled and repeated e-transfers ASAP, it makes the stress of paying a roommate rent, or sharing online subscriptions much easier than trying to set up Scheduled repeated payments with other bank accounts etc. ### 2/5 — Banking app with anxiety included! *2026-08-19, version 37.0.0* Nothing like never knowing if you’re going to be able to log in or not. Sometimes it loads decently but most time it’ll take ages to login or even make a transfer between accounts. No other app does this, you should be aware of this before signing up ### 4/5 — Fond gelé trop longtemps *2026-08-18, version 37.0.0* Fond gelé trop longtemps ### 3/5 — Use *2026-08-15, version 36.0.0* Hard to see all transactions. Would like to see full screen? ### 3/5 — Trouble depositing cheques *2026-08-14, version 36.0.0* Generally I’m very happy with this app, but the cheque deposit feature from my iPhone takes several tries to work, and in some instances I’ve spent 20 min or more resubmitting deposits, restarting the app, etc. ### 3/5 — Dropdown Menus Freezing *2026-08-13, version 36.0.0* Pretty good but any time I tap on the dropdown menu to select account when receiving an interac email money transfer the menu freezes and won’t come down. ### 5/5 — Lovely Lovely Experience *2026-08-09, version 36.0.0* Thank you EQ Bank. If you’re a young person, use this bank. ### 3/5 — Meh *2026-08-07, version 36.0.0* It never remembers my email, I keep having to do the text verification ## Most critical reviews (10 lowest-rated) ### 1/5 — v37.0 Crashes During Authentication *2026-08-23, version 37.0.0* Latest update crashes during authentication on iOS 26.0. Happens when using regular and/or passkey login. ### 1/5 — App is useless *2026-08-20, version 37.0.0* Bank itself is fine. But half the prompts dont work. Want to search your e transfer history past a month? Too bad. Doesn’t work on app or browser. Again as a bank its fine but its online banking infrastructure is terrible ### 1/5 — Junk *2026-08-17, version 36.0.0* Imagine not allowing Face ID in 2026. App is an absolute pain to get into. Logs you while you are actively using it! POS STAY AWAY. ### 1/5 — EQ&U a lousy concept and the worst staff *2026-08-12, version 36.0.0* It seems everyday I tru to ise my bank card and something else has gone wrong with it but god forbid someone tell anyone working for EQ fo get up and do something ### 1/5 — To many issues *2026-08-12, version 36.0.0* Can’t even do anything without it glitching ### 1/5 — Horrible *2026-08-11, version 36.0.0* Every single time I try to log in I get stuck in a two factor loop. It takes forever to sign in. Doesn’t matter how many times you click “remember me”. It will make you two factor every single time. Half of the time it redirects you to an EQ page in safari, away from the app you just downloaded. How does an online only bank have the worst app? *EDIT TO RESPONSE*: This is a nonsense response, reinstalling the app does nothing I’ve experienced this issue on every device I’ve tried to use the app on. ### 1/5 — DO NOT RECOMMEND!!!! FIX YOUR APP. Constant dev response, “SRY 4 INCONVENIENCE…” wtf *2026-08-11, version 36.0.0* Update 8/11/26 - App CONSTANTLY redirects to a “webpage” from the app. VERY SUSPICIOUS. Had to fight them for my welcome “bonus”. Over a minute to “load the dashboard”. The only way to access MY money is through this garbage app that crashes 50% of the time. FIX IT ### 1/5 — Service lent *2026-08-09, version 36.0.0* Les transactions prennent énormément de temps et c’est découragent sincèrement. ### 1/5 — Horrible *2026-08-08, version 36.0.0* Every single time I try to log in I get stuck in a two factor loop. It takes forever to sign in. Doesn’t matter how many times you click “remember me”. It will make you two factor every single time. Half of the time it redirects you to an EQ page in safari, away from the app you just downloaded. How does an online only bank have the worst app? ### 1/5 — FIX YOUR APP *2026-08-02, version 36.0.0* Over a minute to “load the dashboard”. The only way to access MY money is through this garbage app that crashes 50% of the time. FIX IT ## Most praised reviews (10 highest-rated) ### 5/5 — My Experience *2026-08-25, version 37.0.0* Very Helpful Service. Thank You! ### 5/5 — Amazing bank and app *2026-08-24, version 37.0.0* Love the layout and flawless flexibility that this app provides I also like how you load the bank card so you have 100percent control of all your accounts balance. I feel safer knowing my bank is separate from my bank card unless I want money on my card. ### 5/5 — EQ Bank *2026-08-23, version 37.0.0* Best service bank ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2026-08-22, version 37.0.0* 10/10 best bank I’ve ever had. Been using EQ for 4 years now ### 5/5 — Amazing App Amazing Bank *2026-08-21, version 37.0.0* Quite satisfied with EQB App. Couldn’t get more user friendly and easy to work with ### 5/5 — No fees when I travel *2026-08-17, version 37.0.0* I love using my EQ bank card wherever I am traveling in the world because as long as I withdraw money from a government bank, I never have to pay any fees ### 5/5 — Great Banking *2026-08-16, version 36.0.0* Great Banking, Great App, Great rewards and resources to save and keep track of your money/transfers/deposits. Very easy to use and very informative and Secure. Definitely my best experience with Online Banking ### 5/5 — EQ bank *2026-08-15, version 36.0.0* Loved it ### 5/5 — Easy to use. *2026-08-14, version 36.0.0* Easy to use. Just wish it showed both the balance and the balance change in accounts similar to desktop. ### 5/5 — Ok *2026-08-12, version 36.0.0* Ok --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*