Program has limitations
Follow up to initial review. Serge (app developer) has reached out & is working on trying to find out why the app quit like it did. I feel much better about the future of this app knowing that the developer takes the time to read the reviews and address any issues. I will continue to use it once I am able to ride again!
Response from developer
I'm very sorry to hear about your fall and the serious injuries you suffered. I hope your surgery went well and that you're recovering. As the founder and developer of EquiNex, I take what happened very seriously. I've already begun investigating your ride records and the application's behavior to understand why your ride stopped recording. I would appreciate the opportunity to speak with you directly whenever you're feeling up to it. You can reach me at serge@equinexai.com. I wish you a full and speedy recovery. Serge Founder, EquiNex
Well-thought and getting better
Response from developer
Thank you for taking the time to write this. Covering the whole of horse care, not only the ride, is what we set out to build, so it means a lot to hear your feedback. If there is anything you'd like to see next, write to me at support@equinexai.com. Serge, founder
The worst AI equine app on the market
Response from developer
Sorry you’ve experienced these issues. I would very much like the opportunity not only to fix them, but also to make things right for you. Upgrading to sync between devices is absolutely not required, as long as you’re using the same account. Please contact me at support@equinexai.com and mention this review so I can look into the specific syncing and editing issues you experienced. I take a great deal of pride in the level of personal customer support I provide, something several of our other reviewers have mentioned, and I only wish I’d had the opportunity to help you with these issues before they became this frustrating. Also, just to clarify for anyone reading this, EquiNex plans start well below $25/month. Higher pricing applies when additional users, horses, or other plan options are selected. I appreciate you taking the time to describe the problems you encountered, and I hope you’ll give me the opportunity to make this right.
Amazing App…highly recommend!
The details it gave me about my ride and my mare, are extremely impressive.
Sheri had issues with getting my phone number in the emergency contact and the support she got was extremely responsive and great. 👍🏻
I highly recommend this to everyone, I have just the free version right now but will definitely upgrade to the paid one!
Awesome job EquiNex 👏🐎










