# Equinox+ — user reviews > 327 indexed App Store user reviews of Equinox+ by Equinox, rated 4.70/5 from 42,809 ratings. - Source: https://appshunter.io/ios/app/equinox-plus/id318815572/reviews - App overview in markdown: https://appshunter.io/ios/app/equinox-plus/id318815572.md - Rating breakdown: 5★ 36,776 · 4★ 3,358 · 3★ 867 · 2★ 433 · 1★ 1,375 ## What do users think of Equinox+? Overall sentiment: negative **Pros** - 🚀 Easy to use - 💡 Great gym app - 👍 Convenient features - 🔒 Secure check-in **Cons** - 🐛 Glitchy and unreliable - 🔋 Battery draining - 👎 Confusing interface - 🕰️ Slow performance **Commonly reported bugs** - App crashes frequently - Booking issues and errors - Inconsistent data sync - Compatibility problems with newer devices **Most requested features** - Search functionality for on-demand classes - Apple Watch integration - Calendar sync for booked classes - Instructor search and filtering ## Newest reviews (11 of 327) ### 2/5 — Horrible UX *2026-07-31, version 11.37.0* Not sure how this app has such high reviews. Horrible UX. If I weren’t getting the benefit through Amex plat I would not pay for it ### 2/5 — Ads interrupt app usage *2026-07-16, version 11.36.0* The app sometimes had ads / promos that pop up and prevent usage of the app. The app should focus on always having the basics, like checkin, working rather than prioritizing advertising and making more money off me. These ads and promos should not interrupt app usage / should not be pop ups. ### 2/5 — Bad app *2026-06-27, version 11.35.0* Poorly organized app designed first to advertise to club members. ### 4/5 — Beautiful facility *2026-06-20, version 11.34.0* Equinox Studio City is a wonderful facility with excellent equipment and a friendly, helpful staff. Classes are included in membership and are first rate. Its location in the old Sportsmen’s Lodge complex along with an Erewhon grocery store makes for a challenging parking experience. Weekends can be especially tough to find a space. Additionally security in the lot has been less than great, with numerous break ins and vehicle thefts occurring. As for the gym experience, the staff maintains the facility expertly and the locker room is usually very clean and well stocked with top shelf products. Gym equipment is state of the art and well cared for by staff. Try to go off peak as it can get quite crowded and cel phone abuse on the workout floor is an issue. ### 4/5 — Booking classes *2026-06-09, version 11.33.0* Too many waiting list classes yet many open slots is frustrating if you want a system that allows members to truly access classes vs false membership utilization ### 3/5 — All in one app but slow and glitchy *2026-06-07, version 11.33.0* It can take a while to load and not fully open the workout class pages. Also wish it was easier to load a specific class for all locations in a certain city not just your favorites. ### 2/5 — Cannot sync workouts TO Apple Health *2026-06-06, version 11.33.0* The app is excellent with closed-captioning! But there’s only permission settings available for the app to read FROM Apple Health and not WRITE to Apple Health, which is a necessity in my case to continue a membership. Please add syncing outwards, as this makes a huge difference in metrics and making things easier for the user. ### 5/5 — Equinox Hold Coast *2026-06-04, version 11.33.0* Best classes. Best coaches. Best people. ### 3/5 — Bring back class reviews *2026-06-04, version 11.33.0* Please bring back the option to review classes after attending them, love showing appreciation for the instructors that are going above and beyond. ### 5/5 — App-tastic *2026-06-04, version 11.33.0* Like the five star Rodeo Drive Beverly Hills level experience inside of Equinox the app provides an effective manner of navigating upcoming classes and access to the concierge. A daily use on my phone and not toxic like social media. ### 3/5 — Membership fee increases *2026-06-02, version 11.33.0* The membership fee has increased too much and too fast after COVID w/o any notification in advance. ## Most critical reviews (10 lowest-rated) ### 1/5 — Do not go here!!! *2026-08-16, version 11.39.0* This place is awful. They have no resistance bands you’re paying for the name and the staff is weird and creepy. ### 1/5 — Stop complicating the app *2026-08-12, version 11.38.0* Too many buttons, ads, and screens. ### 1/5 — overpriced for quality *2026-07-20, version 11.36.0* equinox is like a mediocre gym dressing up as a luxury gym. not worth the price and the workers are extremely rude. if you’re paying to workout and go to free classes, you might as well just go to a different gym and buy classes at a legitimate pilates/yoga place. the class coaches have no idea what they’re doing. ### 1/5 — Update is worse. Now you can’t even use on the tv itself? *2026-07-13, version 11.36.0* If you still have the old version, keep it as long as you can. This new one makes you sign in every time, it also no longer works on Smart TVs you have to cast it… what’s the point of technology advancing? ### 1/5 — No spin classes *2026-06-28, version 11.35.0* No spin classes ### 1/5 — Expensive gym, app should be better *2026-06-20, version 11.34.0* This application works 25% of the time for me. It’s very frustrating. All I want to do is book classes and even that is not straight forward. ### 1/5 — Clunky app *2026-06-17, version 11.34.0* Navigation Loop After Booking: After I book a class, the app remains fixed on the class booking screen even as I am walking into the gym. It does not automatically transition to the check-in interface. Currently, I am forced to manually close and reopen the app to reach the check-in screen. A more seamless transition—or a persistent "Check-In" button that appears automatically upon arrival—would significantly improve this experience. 2. Obstructive Promotional Content: Frequently, when I am attempting to check in for my scheduled class, a promotional pop-up (e.g., massage services) appears and obscures the check-in button entirely. This creates unnecessary friction during a time-sensitive task. I recommend ensuring that promotional ads are configured so they do not overlap with critical functional buttons or, ideally, move these ads to a non-intrusive location within the app. ### 1/5 — Cannot cancel *2026-06-08, version 11.33.0* I did not find this app worth the money and wanted to cancel. But I tried multiple times and even though the app provided the option, clicking on it did not result in anything. It remained at the same screen. ### 1/5 — Sloppy app *2026-06-04, version 11.33.0* Barely functions ### 1/5 — All muscle, no brains *2026-05-12, version 11.31.0* The app might look sexy, but it makes basic tasks very difficult. Checking in should be simple. For Equinox, the bar code screen is bloated with a random background video. Good luck finding a class. They should consider leaning out all the useless content and marketing notifications. ## Most praised reviews (10 highest-rated) ### 5/5 — EQX Review *2026-08-14, version 11.39.0* Safe, fresh smelling, clean environment. Professional atmosphere. Friendly staff and a bathroom with a lot of space. Definitely worth the money ### 5/5 — Great gym, great app *2026-08-06, version 11.37.0* Thank you =) ### 5/5 — Best gym ever *2026-08-03, version 11.37.0* Equinox Brickell has the best trainers, great equipment, and top clean facility in Miami. ### 5/5 — Best club ! *2026-07-07, version 11.35.0* The group classes are amazing! Love everything about this club. The app is easy to navigate! ### 5/5 — Soooo glad to be back! *2026-07-01, version 11.35.0* Was a founding Memeber then a pal got me to join Crunch. ..I’m so glad to be back! ### 5/5 — Classes *2026-06-23, version 11.34.0* We need on Monday spinning classes in the afternoon , we need more zumba classes in the afternoon , we need more streching classes in rhe afternoon equinox is a great gym but the worst one in the 61 street upper east side, Monique is great person frendly but she need to add more classes . Thank you ### 5/5 — Very convenient however….., *2026-06-08, version 11.33.0* The app is very convenient when it comes to booking or canceling classes, purchasing supplements or workout clothing, booking facials or massages,updating preferred payment, etc. However sometimes it may have glitches which can be quite frustrating at times but their Concierge are very helpful, friendly and knowledgeable. ### 5/5 — Worth the money *2026-06-05, version 11.33.0* I have been coming to equinox for seven years and the fitness instructors are excellent with hardly any turnover. It has become my community. ### 5/5 — Elegant and Seamless *2026-06-05, version 11.33.0* The app is super elegant and the ease of utilizing the app is really great! Very modern and chic design that reflects the overall ethos of the Equinox ecosystem. ### 5/5 — Awesome for planning around busy schedule *2026-06-05, version 11.33.0* Cool that you can plan your week/month by adding classes to your calendar; conveniently access with one tap when you’re ready to book. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*