# Equip

> Mobile app for managing superannuation accounts, investments, and retirement planning. (iPhone/iPad app by Togethr Trustees Pty Ltd.)

- Source: https://appshunter.io/ios/app/equip/id1411353980 (this page in markdown: same URL + `.md`)
- Developer: [Togethr Trustees Pty Ltd](https://appshunter.io/developer/1411353979)
- Category: Finance
- Price: Free
- Rating: 1.50/5 from 2 App Store ratings · 115 written reviews indexed
- Age rating: 4+
- Requires: iOS 17 · 25 MB
- Languages: English
- Released: 2018-08-01
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/equip/id1411353980/reviews.md

## What is Equip?

Quick. Easy. Secure. The new Equip app lets you manage your superannuation on the go. Download it today and take control of your future. 

Equip members can use the app to:

View your account balance - check your latest contributions and see how you're tracking for retirement.

Check and update your investments - see how your investment options are performing and choose the best mix for you.

Consolidate your super - find your lost super, roll it in with Equip, and save money on unnecessary fees.

Check your retirement income - see how much money you'll have for retirement and what that means in annual income.

View your Insurance - Make sure you're covered for life's twists and turns.

Togethr Trustees Pty Ltd ABN 64 006 964 049, AFSL 246383 (“Togethr”) is the trustee of the Equipsuper Superannuation Fund ABN 33 813 823 017 (“Equip” or “the Fund”).

## Key features

- View account balance
- Update investments
- Consolidate superannuation
- Check retirement income
- View insurance details

## What do users think of Equip?

Overall sentiment: negative

**Pros**

- ✅ Good super fund service quality (when app works)
- 📊 Quick balance checking feature
- 🎯 Useful app concept for member access

**Cons**

- 🐛 Constant login failures and spinning wheel
- 🔄 Requires frequent app reinstallation to function
- 🔐 Persistent authentication issues despite security setup
- ⚠️ Unreliable and crashes frequently
- 📵 App unavailable during maintenance windows
- 🔁 Asks for full login details repeatedly despite PIN/Face ID setup
- ⏱️ Extremely slow loading and buffering
- 🚫 Non-functional for extended periods
- 📱 Incompatible with older iOS versions
- 🌐 Poor web wrapper implementation
- 😤 Unresponsive and clunky user interface
- 🔧 Lack of developer support and fixes
- 📞 Unhelpful customer service responses
- ❌ Display of incorrect financial information
- 🔐 Security concerns given app instability

**Commonly reported bugs**

- Login screen freezes with spinning loading circle
- App logs user out randomly and requires full re-authentication
- Face ID and PIN settings reset after each login
- Two-factor authentication loop prevents successful login
- App becomes unresponsive after a few days of use
- Site unavailable error message appears frequently
- App fails to load user information and balance data
- Spinning wheel of death on login screen
- App crashes and requires reinstallation monthly
- Login screen not properly centered on display
- App freezes when navigating between pages
- Excessive buffering with no completion
- App requires reinstallation after each update
- Zero balance display causing false security concerns
- App incompatible with iOS versions below 15/16

**Most requested features**

- Implement proper Face ID and PIN persistence
- Add passkey and secure token authentication
- Reduce session timeout from 30 seconds
- Follow modern design principles and UX standards
- Enable more functionality within app (reduce need to call)
- Implement auto-login after app updates
- Add dark mode option
- Improve navigation with fewer clicks to access information
- Add proper error messaging and status indicators

## Recent user reviews (10 of 115)

All indexed reviews: https://appshunter.io/ios/app/equip/id1411353980/reviews.md

### 2/5 — More often not working than working

*2026-08-02, version 8.0*

I’m actively thinking of consolidating my super into another super account on the back of just how poorly this app works.

Today I am again trying to work out what my balance, and have had to log in and out twice and set the passcode twice, and then I still can’t access parts of thr app.

AustralianSuper app works great and thats where I now top up.

### 1/5 — The worst

*2026-06-25, version 8.0*

For the love of super, please invest a small amount of effort and fix the app

### 1/5 — Terrible app and web

*2026-06-21, version 8.0*

While the Equip super product/investments seems great and then it is severely let down by the web and app services. I can’t even log in to find my details to do a self contribution before EOFY. This has pushed me to the edge of switching super companies.

### 1/5 — I don’t like saying Hate. But I HATE this app. Arghh.

*2026-06-05, version 8.0*

Everything about this company is painfull. If it’s not the app then it’s the paperwork you need to snail mail. You tick the wrong box it gets rejected. Really considering moving as we originally got extras through the company that’s why I joined in the first place. When I want to look at my super it doesn’t work. Then it shows incorrect information. Then it’s down. I always have to re-enter my data again and again. I really hate this App.

### 1/5 — More time reloading than using

*2026-05-28, version 7.0*

The app needs more reloads than an automatic gun

### 1/5 — Login bug

*2026-05-16, version 8.0*

You need to fix the login function, regardless of having a 4 digit PIN, you have to go through the full login every time you want to check your account.

### 1/5 — Can’t view unless I buy a new phone

*2026-05-14, version 7.0*

The latest update needs ISO17 so now I can’t use it unless I buy a new phone bullxxxx

### 5/5 — Useful app

*2026-04-15, version 7.0*

Useful app for equip super members.

### 1/5 — Not happy with new app

*2026-04-09, version 6.4*

Why is it that so many organisations now require iOS greater than 15, when my phone which is not that old quite frankly cannot update to iOS 16. I am aged 67, I don’t feel the need to have to upgrade my phone just because you want to put new fancy stuff in. All my other super funds, their apps work on my phone. Looks like I might have to give this fund a miss. Unfortunately.

### 1/5 — Horrible

*2026-03-10, version 6.4*

Worst ap I’ve ever had. How can you trust your super with them when they can’t get a simple system running. Broken majority of the time. Fix your tech Equip

## Frequently asked questions about Equip

### What can I do with the Equip app?

The Equip app allows you to manage your superannuation on the go. You can view your account balance, check your latest contributions, and see how you are tracking for retirement. It also enables you to review and update your investments, consolidate lost super, check your projected retirement income, and view your insurance details.

### Is the Equip app free to use?

Yes, the Equip app is free to download and use. There are no charges associated with managing your superannuation through the app. The app is provided by Togethr Trustees Pty Ltd, the trustee of the Equipsuper Superannuation Fund.

### How does the app help with retirement planning?

The app helps with retirement planning by allowing you to view your account balance and see how your investments are performing. You can also check your projected retirement income to understand how much money you will have available in retirement and what that translates to in annual income.

### Can I find and combine old super accounts with this app?

Yes, the app has a feature to consolidate your super. You can use it to find your lost super and roll it into your Equip account. This can help you save money on unnecessary fees by having all your super in one place.

## Version history (last 5 releases)

### 8.0 — 2026-05-14

Bug fixes and minor enhancements

### 7.0 — 2026-03-17

Minor bug fixes and enhancements.

### 6.4 — 2026-01-21

Minor Bug Fixes

### 6.3 — 2025-04-10

• App performance improvements
• Minor bug fixes

### 6.2 — 2025-01-31

• App performance improvements
• Session related fix
• Other minor fixes

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## Related topics

[equip](https://appshunter.io/ios/topics/equip)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*