# Erbert & Gerbert’s

> Loyalty program for earning and redeeming points on food purchases. (iPhone/iPad app by E&G Franchise Systems, Inc..)

- Source: https://appshunter.io/ios/app/erbert-and-gerberts/id1437140081 (this page in markdown: same URL + `.md`)
- Developer: [E&G Franchise Systems, Inc.](https://appshunter.io/developer/1434379528)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 2.74/5 from 125 App Store ratings · 59 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.5 · 108 MB
- Languages: English
- Released: 2019-03-11
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/erbert-and-gerberts/id1437140081/reviews.md

## What is Erbert & Gerbert’s?

The fastest way to get your favorite Subs with Guts. Welcome to the Erbert & Gerbert’s app!
Order ahead for pickup or delivery, skip the line, and earn rewards every time you eat. Get 1 point for every $1 spent, then redeem points for free food, exclusive
offers, and member-only perks.
App features include:
- Easy online ordering
- Fast pickup & delivery options
- Rewards on every purchase
- Exclusive monthly offers & surprise perks
- Quick access to your favorite orders
More flavor. More rewards. More guts.

## Key features

- Rewards program
- Earn points per dollar spent
- Redeem points for menu items
- Exclusive offers
- Surprise monthly rewards
- In-store, delivery, pick-up ordering

## What do users think of Erbert & Gerbert’s?

Overall sentiment: negative

**Pros**

- 👍 Great taste and courtesy
- 🤩 New update saves orders
- 👍 Easy to manage rewards
- 👍 Delicious food
- 👍 Nice delivery driver

**Cons**

- 🐛 Horrible app update
- 🐛 Login loop and cannot edit order
- 🐛 Glitchy and unreliable
- 🐛 Can’t sign in
- 🐛 Payment problems
- 🐛 No payment options other than CC
- 🐛 App is garbage
- 🐛 Worst app ever created
- 🐛 Weird end of order site thing
- 🐛 App is ridiculous
- 🐛 Absolute garbage app
- 🐛 Buggy
- 🐛 Can’t order
- 🐛 Bad to worse
- 🐛 Locks up
- 🐛 Logged out - never able to log in again
- 🐛 You have to put a lot of effort into sucking this bad
- 🐛 Horrible
- 🐛 Garbage app, great food
- 🐛 Useless
- 🐛 Doesn’t have the only location in my area
- 🐛 Can’t order
- 🐛 Can’t add food to your order anymore
- 🐛 App could be better
- 🐛 Doesn’t even get login right
- 🐛 Bad
- 🐛 Terrible app
- 🐛 Terrible
- 🐛 Good food, bad app
- 🐛 Can’t redeem rewards
- 🐛 Horrible
- 🐛 Not User Friendly
- 🐛 Disappeared
- 🐛 Don’t expect any rewards
- 🐛 What’s the deal with the survey?
- 🐛 Love the food, hate the app
- 🐛 Horrible App
- 🐛 The app is horrendous
- 🐛 No Apple Pay or Keychain support
- 🐛 This app is a joke
- 🐛 Still super laggy and slow to load
- 🐛 Password Reset
- 🐛 Needs some major help!
- 🐛 Takes forever to load
- 🐛 So annoying to use
- 🐛 Glitchy & inefficient
- 🐛 Stole my points; AGAIN.
- 🐛 Glitchy
- 🐛 Glitchy.
- 🐛 I love erbs but hate this app
- 🐛 Nice app for ordering, rewards need work

**Commonly reported bugs**

- Login loop
- Cannot edit order
- App freezes after clicking checkout
- Login screen feedback loop
- Cannot scan receipts
- Offers don't disappear
- App is laggy
- Cannot redo pick up time
- Menu doesn't match store menu
- App won't load menu
- Cannot redeem rewards
- App crashes often
- App won't open
- Rewards system is a scam
- Cannot scan or enter receipt barcode for points
- App won't recognize address for delivery
- Cannot get points added to account
- Cannot use rewards within the app
- Payment screen doesn't load
- Running line across top of app is distracting
- Rewards aren't tracked when logged in
- Points lost with updates or card changes
- Combo option disappears
- Need to scan receipt for points
- App disappeared from iPhone

**Most requested features**

- Add Apple Pay or Google Pay
- Improve location selection
- Allow combo ordering
- Fix password reset functionality
- Allow saving payment info and delivery address
- Automatically credit rewards upon purchase
- Improve user interface for easier navigation

## Recent user reviews (10 of 59)

All indexed reviews: https://appshunter.io/ios/app/erbert-and-gerberts/id1437140081/reviews.md

### 5/5 — Best Subs in the State

*2026-04-21, version 2.1*

Best Subs in the State! Better than Subway and Quiznos! Great hometown courtesy with Great taste.

### 1/5 — The app update is horrible

*2026-03-12, version 2.1*

Horrible no stars for the app

### 5/5 — Awesome Food

*2026-01-29, version 2.0*

Love the subs!

### 1/5 — Login loop and cannot edit order

*2026-01-03, version 2.0*

Worst app ever. Lets you log in, but you can’t order from that login. Just fill cart. Try to proceed to order, nope, have to log in again. But it won’t let you log in. And it keeps throwing you back to a “connect the account to…” screen. It’s a circle jerk. I WANT to order via the app as these are superior sandwiches. But nope. The app is so bad it may as well be a wet paper menu that blew past the playground and got picked up by a random kid, lit on fire, and stuffed in my mailbox. So useless.

### 1/5 — Glitchy and Unreliable

*2025-11-22, version 2.0*

It’s like this company doesn’t actually want business. Their app is glitchy and unreliable at best. The menu is pretty straightforward but being able to rely on ordering consistently being able to view your bag and being able to pull up past orders is a complete nightmare. Delete the app and either personally go to the store or call it in.Zero stars.

### 1/5 — Can’t sign in to save my life

*2025-09-27, version 2.0*

This honestly the worst app. I try to sign in to pay and it just doesn’t work.

### 1/5 — Payment problems

*2025-09-24, version 2.0*

I can’t see any way to make payment from the app. Use the online site.

### 1/5 — No Payment options other then CC

*2025-09-06, version 2.0*

Choosing your sandwich and navigating the menu is fine, but once you go to pay it asks you for your location another time, even though you already selected your store at the start. Then it asks for your phone number again, and sends you another verification text. Plus you have to do another captcha. After you finally get through that gauntlet they give you no Apple Pay, or google pay, or PayPal options. Nothing but entering your CC. What is this 2006? Come on!!

### 5/5 — This app is garbage

*2025-08-10, version 2.0*

No way to sign in.  It says my phone number is already in use with punchh, but none of my email addresses work.  Creating a new account just keeps looping back to trying to open the already open app.  Worthless.

### 1/5 — WORST APP EVER CREATED

*2025-07-24, version 2.0*

This app is AWFUL. Absolute SCAM for redeeming rewards.

## Frequently asked questions about Erbert & Gerbert’s

### What does the Erbert & Gerbert's app do?

The app is a rewards program that allows you to earn points on every purchase. You can then redeem these points for delicious menu items and exclusive offers. It also provides surprise rewards each month for members.

### How do I earn rewards?

You earn 1 point for every $1 spent on your purchases. The app supports ordering options for in-store, delivery, or pick-up, so you can earn rewards regardless of how you choose to get your meal.

### What can I redeem my points for?

Your accumulated points can be cashed in for delicious menu items offered by Erbert & Gerbert's. You can also use them for awesome exclusive offers available through the rewards program.

### Is there a cost to use the rewards app?

The app itself is free to download and use. There are no in-app purchases or ads mentioned, indicating it's a complimentary service for customers to enhance their dining experience.

### What are the benefits of being a member?

As a member, you not only earn points on every purchase that can be redeemed for food and offers, but you also receive surprise and exclusive rewards each month. This provides ongoing value and incentives for frequent customers.

## Version history (last 5 releases)

### 2.2 — 2026-05-26

We packed this update with guts.
- Apple Pay checkout
- E&G gift card support
- Faster pickup & delivery ordering
- Catering orders made easy
- Expanded sandwich customization

### 2.1 — 2026-02-17

Minor bug fixes & enhancements

### 2.0 — 2023-09-20

"We've completely redesigned our app to give you an Out of this World rewards experience, improved customer service, and a simpler ordering process. We've made some bug and stability fixes and performance improvements to ensure you have a better rewards experience than ever before. Download the new Erbert and Gerbert's App now and begin enjoying all our delicious flavor combinations as you reap your rewards!"

### 1.2 — 2021-04-05

We update the app regularly so we can make it better. This version includes Minor bug fixes and performance improvements.

### 1.1 — 2019-10-07

We update the app regularly so we can make it better. This version includes bug fixes and performance improvements.

## Apps similar to Erbert & Gerbert’s

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## Related topics

[erbert and gerberts](https://appshunter.io/ios/topics/erbert-and-gerberts) · [erbert](https://appshunter.io/ios/topics/erbert)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*