# ERCOT — user reviews

> 59 indexed App Store user reviews of ERCOT by ERCOT, rated 2.70/5 from 113 ratings.

- Source: https://appshunter.io/ios/app/ercot/id520829355/reviews
- App overview in markdown: https://appshunter.io/ios/app/ercot/id520829355.md
- Rating breakdown: 5★ 39 · 4★ 8 · 3★ 6 · 2★ 5 · 1★ 55

## Newest reviews (13 of 59)

### 3/5 — Poor upgrade

*2025-01-05, version 10.0.1*

The old app was better! It was an intuitive/native UI that felt slick and was easy to use. The new one is a significant downgrade.

### 4/5 — Ghost text

*2024-09-25, version 7.3.11*

White ghost text on app and browser.

### 3/5 — Alerts

*2024-01-21, version 7.3.10*

The app should have a custom alert notification, prices, capacity … need to improve!

### 2/5 — Could be much more useful

*2021-11-20, version 7.3.2*

Would be nice to know the sources of the electricity, how much is renewable etc. so that the carbon footprint can be determined. Would also be nice to see historical data for comparison. Suggest to check the ISO Today App for the California ISO grid to get some good ideas.

### 1/5 — Emergency Notification Test Fail

*2021-05-27, version 7.3*

Received a pop up notification of the test.  Tried to open the app and the app kept crashing.

### 1/5 — App opens and crashes

*2021-05-27, version 7.3*

I got a notification of a “ERCOT Emergency Notification Test” so I tried to open the app and it crashes and closes.  Then I updated the app and same happens.  Rebooted iPad and iPhone.  App opens and crashes.  I got a notification “End of ERECOT Emergecy Notification Test” and the app still fails to open.  Just crashes.
So much for the help ERCOT, given my power was out for days in February 2021 it would be essential that you create a working app to notify people when you roll the power out for several days.

App opens and crashes.  Not helpful.

### 1/5 — Crashing after last update

*2021-05-27, version 7.3*

Updated within the last couple days. Didn’t think much about it. Received “emergency notification test” just now. App crashed and didn’t open when I tapped the notification. Unable to open app at all. What a mess.

### 1/5 — APP no longer works

*2021-05-27, version 7.3*

After the update, the app just closes down.

### 1/5 — Enron 2.0

*2021-05-04, version 7.2*

Searched for the Enron app but was directed towards this app instead. Seems like a similar business.

### 1/5 — Failed Texas. Failed my friends and family.

*2021-02-19, version 7.2*

ERCOT said they were prepared for the winter storm in 2021 but they failed miserably and blamed others. My friends and family nearly froze to death and went without food. F*** ERCOT.

### 1/5 — Exhibit A why Texas can’t secede

*2021-02-17, version 7.2*

Federal regulations would require weatherproofing gas lines, but Texas has their own power grid to avoid federal regulations. With power sources frozen, Texans get to experience hours of power outages during a record low temperatures. 
Other states don’t shutdown power when it’s cold out, but Texas is too arrogant and wants to keep doing its own thing 
Do Texans really want to freeze to death to “Own the Libs”? I hope not. 

As for the app, I agree there should be more gridlines on the axis for time on the chart

### 1/5 — Not very reliable

*2021-02-17, version 7.2*

Their system is broken

### 1/5 — Inaccurate Graphs - Feb 2021 Outage

*2021-02-17, version 7.2*

With millions of people without power, there is no possible way that the demand for power is below capacity. The fact the app reports demand always being lower than current capacity is laughable. 

However the app does not crash and is easy to navigate. Please fix the data problems!

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible app; crashes constantly or “spins” indefinitely trying to connect/load

*2025-01-09, version 10.0.1*

Terrible app; crashes constantly or “spins” indefinitely trying to connect/load

### 1/5 — Unable to read

*2023-09-07, version 7.3.10*

Please please please either increase the font in your app or allow settings to be adjusted. I am not old yet and I can barely see what’s in your app notifications. There is no way to zoom in or increase the font. I can only imagine how frustrated older folks are with this app. I basically don’t even open it and wait for a push notification because at least I can read that.

### 1/5 — Terrible app

*2023-08-26, version 7.3.10*

Disaster of a company/organization. If you can’t handle the load, rejoin national grid.

### 1/5 — ERCOT is an embarrassment.

*2023-06-26, version 7.3.10*

This governing entity has been so inept that people across Texas frequently go without power in the name of saving a dime not ensuring our grid is up to date and able to handle the extremes of the state.

### 1/5 — ERCOT complicity

*2022-07-12, version 7.3.8*

This is more of a review of ERCOT as an entity: they are complicit in the deaths of everyone e who froze to death during the 2021 snow storm, and the future deaths of everyone who dies from overheating since they KNOW the grid is faulty and have done literally nothing to maintain it. The excuse given in 2021 was “oh we weren’t prepared for temps that cold”, but it’s not like summer in Texas is a big secret thing no one could anticipate coming. I’d say do better, but I imagine it’s hard to generate a soul in wealthy entitled board members who will never have to suffer in the conditions they’ve created for millions. ERCOT is garbage.

### 1/5 — Poor development

*2022-06-29, version 7.3.6*

Was good!  ERCOT must have intentionally corrupted the app!  Now does not work!

### 1/5 — New Release 7.3.6 Faulty

*2022-06-28, version 7.3.6*

Version 7.3.6 released 2022-06-28 throws constant 403 errors. Delete/reload, same thing.

### 1/5 — Couldn’t make an app that does less

*2022-05-16, version 7.3.4*

There are so many things that could help this app. Why not provide a history view or sources of energy at the bare minimum.

### 1/5 — The app is useless

*2021-07-13, version 7.3.1*

It continues to crash upon launch. 

What are we to expect in terms of transparency…

ERCOT you are an embarrassment to the great state of Texas.

### 1/5 — Age: 4+ Years Old

*2021-07-02, version 7.3.1*

So this is what ERCOT does with its time, is it? Creating a silly,
worthless app so they can pretend they aren’t sitting around picking their noses. My local utility, CoServ, is equally clueless. Sending an email to all its customers, recommending they download this stupid app. It’s a miracle Texas made it through February. I guess that’s what’s to be expected though. The governor blaming windmills for the loss of power, like a modern day Don Quixote. Ted Cruz heading for Cancun while his Texas brethren are freezing to death. Yup. That’s Texass alright.

## Most praised reviews (10 highest-rated)

### 5/5 — Nice

*2026-01-24, version 10.1.3*

Welcome screen was confusing with the big pervious button.  It should be the get started button at the bottom.

### 5/5 — Acceptable

*2025-01-20, version 10.0.1*

The app works for me. Now will the grid hold up? That’s to be determined.

### 5/5 — Nice resource for grid analysis

*2025-01-16, version 10.0.1*

Love the real time fuel mix data. I had no idea Texas was generating so much wind and solar electricity.

### 5/5 — Great New Update

*2024-09-30, version 10.0.0*

Love the dark mode add on and the new app design/layout.

### 5/5 — September 2024 update is great

*2024-09-30, version 10.0.0*

Nice little app with a lot of improvements in the recent app. I like the way it visualizes the data

### 5/5 — Simple works great

*2022-07-27, version 7.3.8*

For the simple use case of checking the supply and demand graph, this works great. Easier to get to as an app rather than a browser tab. I have not experienced any notifications from this app.

### 5/5 — Information of MW

*2022-01-01, version 7.3.2*

Love the information y’all use of MW usage, solar, etc.

### 5/5 — Needed for heatwaves

*2018-07-21, version 6.5*

Thank the app gods!

### 5/5 — Almost perfect!

*2014-02-16, version 3.0*

Hopefully this achievement by ERCOT will show other ISOs & RTOs the benefits of having mobile apps with system wide alerts.  I have a few requests and suggestions, please add nodal pricing points and ultimately a simple DB query function for source and sink of PTPs as you can't mouse over those points on the Web Contour Map.  Also, a list of scheduled outages and line work would easily be scraped off your market data website.  Or if it's easier list the DA congestion costs built into DA prices.  Then finally I see a huge synergy with my firm and the retail ESCOs out there and don't want to give away any proprietary info but I am able to generate revenues for ERCOT by providing customers the available 3rd party providers through my DOE funded efforts!

### 5/5 — Great app with a nice look

*2014-01-13, version 3.0*

Like the new look

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*
