# eReceptionist – Business Phone — Easy to use VoIP phone system > VoIP phone system for businesses to manage multiple lines on one device. (iPhone/iPad app by J2 Web Services, Inc..) - Source: https://appshunter.io/ios/app/ereceptionist-business-phone/id1010726243 (this page in markdown: same URL + `.md`) - Developer: [J2 Web Services, Inc.](https://appshunter.io/developer/1496258416) - Category: Business, Productivity - Price: Free - Rating: 4.12/5 from 123 App Store ratings · 17 written reviews indexed - Age rating: 17+ - Requires: iOS 14.0 · 37 MB - Languages: American English - Released: 2016-10-03 - Data updated: 2026-09-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ereceptionist-business-phone/id1010726243/reviews.md ## What is eReceptionist? eReceptionist customers can now do business anywhere with the new eReceptionist app. Say goodbye to your second device and streamline your calls through one easy-to-use app. Perfect for small businesses, separate your work life from your personal life with multiple lines on one phone. Used in conjunction with your eReceptionist account, make and receive calls with VoIP calling on up to five different phone lines. The eReceptionist app features: • Inbound and outbound VoIP calling via app • Free eReceptionist app to app calls • Automatic switching between WiFi and mobile data to ensure high quality calls • Add and personalise up to five lines on one phone • Choose which line to use for outbound calls • Identify which line is being called by whom with caller ID • Conference calling with up to 20 participants • Playback your voicemail and share with others via email • Access your phone contacts through the app • Block unwanted calls • Phone log to monitor inbound, outbound and missed calls Simply download the app, sign in with your eReceptionist username and password and start using these great features today. ## Key features - Inbound and outbound VoIP calling - Multiple phone lines on one device - Voicemail playback and sharing - Conference calling - Call logging and contact access - Caller ID identification ## Recent user reviews (10 of 17) All indexed reviews: https://appshunter.io/ios/app/ereceptionist-business-phone/id1010726243/reviews.md ### 1/5 — Carol *2026-07-01* I have sound and cannot hear calls coming in **Developer response:** Hello Carol, We are so sorry for the inconvenience the situation is causing. Missing important calls because of an audio or alert issue can be incredibly frustrating. To help us narrow this down, we could use a few more details: are the incoming call alerts visible on your screen but just completely silent, or are you not seeing the calls ring at all and only finding missed call notifications later? In the meantime, we highly recommend doing a quick uninstall and reinstall of the app, ensuring your notification permission is enabled, as this often resets stuck audio permissions. If that doesn't solve it, please contact our customer support team at https://www.ereceptionist.co.uk/contact/ and provide code AS0701PL so we can dive into some in-depth troubleshooting with you! ### 1/5 — They have been charging me for 7-8 months and I haven’t even been able to log into the app *2024-02-28* This company has scammed me, I have contacted them since December asking for them to help me log in and they have not helped at all. I then proceeded to ask them multiple times to cancel the subscription and have not heard back from costumer services. I don’t know what else to do I’m still getting charged monthly ! Please do not chose this company they are a scam ! ### 1/5 — Unusable *2022-12-17* Simply awful - can’t log into the app. As my number was correct the other only thing I could try was resetting my password, however even that’s an impossibility because eReceptionist’s website says every password “isn’t strong enough” despite adhering to every parameter. Useless. ### 1/5 — Crashes all the time... *2020-06-29* The new app worked great, it was then updated and crashes constantly.... it’s impossible to use. ### 3/5 — Better app but Sound issues *2020-05-29* New app is much better than the old one but sound quality is poor ### 2/5 — Sound issues *2020-05-27* Since the upgrade the sound quality is rubbish ### 1/5 — Server Down! Calls not Received! Customer Complaints! *2020-03-24* This is absolutely shocking have lost a lot of potential customers who have tried to call out number and the call has failed have a whole inbox of angry emails from our customers saying they have tried several time’s to call us Have received bad reviews from our customers because they can’t contact the business after several attempts ### 1/5 — App rings 0800 number that doesn't work *2019-07-11* Tried calling a customer from the app and it rings an 0800 number instead - an 0800 number that doesn't work I'll add. ### 1/5 — 0330 number missing *2019-06-08* Very small choice of numbers ### 1/5 — Pointless App *2019-03-04* Calling doesn’t work properly and you can’t adjust your call divert/forward settings from within the app. Would give no stars but that’s not possible. ## Frequently asked questions about eReceptionist ### What is eReceptionist? eReceptionist is a VoIP phone system designed for businesses. It allows users to make and receive calls using their business number on their mobile devices, separating work and personal communications. ### How many phone lines can I have with eReceptionist? You can add and personalize up to five different phone lines on a single device through the eReceptionist app. ### Can I use eReceptionist offline? The app automatically switches between WiFi and mobile data to ensure high-quality calls, but a stable internet connection is required for VoIP calling functionality. ### What are the conference calling capabilities of eReceptionist? eReceptionist supports conference calls with up to 20 participants, allowing for efficient group communication. ### How does eReceptionist handle voicemail? You can play back your voicemails directly within the app and share them with others via email. ### Is eReceptionist available on all devices? The eReceptionist app is currently supported on iPhone, iPad, and iPod devices. ### How often is eReceptionist updated? The latest version of eReceptionist is 12.23.3, and the app was last updated on July 7, 2026, indicating regular updates for features and performance. ### What is the user rating for eReceptionist? eReceptionist has a strong user rating of 4.1 stars based on 123 ratings, suggesting a generally positive user experience. ## Version history (last 5 releases) ### 12.23.3 — 2026-07-07 This version has bug fixes and performance improvements. Thank you for using eReceptionist! ### 12.23.2 — 2026-02-24 This build has bug fixes and performance improvements. Thank you for using eReceptionist! ### 12.23.1 — 2026-01-29 Performance improvements to boost the stability. Thank you for using eReceptionist! ### 12.5.1 — 2020-06-24 eReceptionist customers can now do business anywhere with the new eReceptionist app. Say goodbye to your second device and streamline your calls through one easy-to-use app. Perfect for small businesses, separate your work life from your personal life with multiple lines on one phone. Used in conjunction with your eReceptionist account, make and receive calls with VoIP calling on up to five different phone lines. This release has improved the in-region dialing logic within the eReceptionist app. ### 12.5 — 2020-05-19 New VoIP enabled app for eReceptionist – make & receive calls from anywhere. With free app to app calls and the option to set up and call from up to 5 different lines, the eReceptionist app is an ideal tool for remote working. Say goodbye to your second device and streamline your calls through one easy-to-use app. Perfect for small businesses, separate your work life from your personal life with multiple lines on one phone. The New features added include: · Inbound and outbound VoIP calling via app · Free eReceptionist app to app calls · Automatic switching between WiFi and mobile data to ensure high quality calls · Add and personalise up to five lines on one phone · Choose which line to use for outbound calls · Identify which line is being called by whom with caller ID · Conference calling with up to 20 participants · Playback your voicemail and share with others via email · Access your phone contacts through the app · Block unwanted calls · Phone log to monitor inbound, outbound and missed calls Simply download the app, sign in with your eReceptionist username and password and start using these great features today. ## More apps by J2 Web Services, Inc. - [Line2 - Second Phone Number](https://appshunter.io/ios/app/line2-second-phone-number/id319185557) - [Onebox – Virtual Phone System](https://appshunter.io/ios/app/onebox-virtual-phone-system/id338908820) - [eVoice – Business Phone Number](https://appshunter.io/ios/app/evoice-business-phone-number/id644008121) All apps by J2 Web Services, Inc.: https://appshunter.io/developer/1496258416 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*