# ERG Pro 2020 — user reviews > 50 indexed App Store user reviews of ERG Pro 2020 by Creative Custom Applications. - Source: https://appshunter.io/ios/app/erg-pro-2020/id434228195/reviews - App overview in markdown: https://appshunter.io/ios/app/erg-pro-2020/id434228195.md ## Newest reviews (10 of 50) ### 3/5 — Crash *2013-08-13* Update crashes ### 3/5 — Fixed, for now *2013-06-18* Last update causes app to crash. Can't even open. UPDATE- If you delete the app them reinstall, that should fix the issue. Still only giving three stars because it shouldn't have been an issue to begin with. ### 4/5 — Fixed Crash Issue *2013-06-18* For those also having the crash issue with the 6/4 update, I finally got through to customer support and they advised to remove the program from your devise and reinstall it and that should fix the problem. It fixed mine so for those still having issues, you might also try that. ### 4/5 — Oops needs a fix *2013-06-05, version 1.2* Just installed an update now the app will not open. App support gives an error 404. You ruined a great app guys ### 1/5 — ERG pro *2013-06-05, version 1.2* The update causes the app to crash. Doesn't work any more. ### 4/5 — Volunteer Fire Fighter *2012-09-22, version 1.1* Works great ! ### 4/5 — INFORMTIVE *2012-08-19, version 1.1* Fairly well compiled. ### 5/5 — Great app *2012-07-15, version 1.1* A must for first responders. ### 5/5 — Firefighting *2012-07-08, version 1.1* Amazing App!! ### 4/5 — ERG *2012-05-24, version 1.1* Use it at work for quick reference in the fire service. Very helpful ## Most critical reviews (10 lowest-rated) ### 1/5 — Crash *2014-10-14, version 1.2* Will not open ### 1/5 — Will not open *2014-07-21, version 1.2* This app is totally busted. Will not open at all. ### 1/5 — Crash *2014-04-21* I use to to use this app all the time. But for about a year now I've been waiting for an update to make it work again. It crashes without even opening 100% of the time... I am not sure why I still even have it. If it would be fixed I would give 5 stars but for now, only one star for an app I can't use. ### 1/5 — Are you kidding...when I needed it, it crashes!!! *2013-09-11* Nothing like rolling into a scene as a medic, first on scene, with an overturned tanker at 2AM on the interstate and loading your iPhone ERG to find out it won't load and then digging out a hard copy to read by flashlight while the tanker cab is engulfed by fire. This app is made for emergencies and it should never fail!!!! Thankfully the tanker was transporting a non-lethal substance and all involved were ok, thanks to a hard copy, that allowed myself and additional crew to rescue the injured and avoid decon. EMS rarely need this but when we do it's life or death!!! When I pay for a program out of pocket for my job I expect it to work and lives could have been lost. Thankfully none were that day....fix it!!!! ### 1/5 — Crashes *2013-08-17, version 1.2* App crashes when you open it. Completely useless. ### 1/5 — Crashes *2013-08-07* Cannot even open it. Automatically crashes. Please correct the issue. Thank you ### 1/5 — What happened? *2013-07-31, version 1.2* The app quit working. You go to it and it never opens. What happened? ### 1/5 — Crashes *2013-06-08, version 1.2* Worked great before update. Now wont open at all. Tech support link won't work either. DON'T update!! ### 1/5 — Doesn't work after 6/4 update *2013-06-05, version 1.2* Do not download 6/4 update! The app no longer is working..... The support link from the App Store for ERG Pro does not work either. ### 1/5 — Don' Update! *2013-06-05, version 1.2* Today's update causes it to crash up on start up! ## Most praised reviews (10 highest-rated) ### 5/5 — Fixed! *2013-08-22* I had the same crashing problem after the latest update, contacted support (through the link on this page, which worked), and they provided a very simple procedure to fix it (which is also posted here). Delete app, reboot device, reinstall app. Works fine after that. They claim its an Apple issue, not their own. Support was very understanding and extremely helpful. This is a great app that has come in very handy a number of times. I'm glad it was an easy fix, and I'm looking forward to continuing to make good use of it down the road. ### 5/5 — Support is great! *2013-07-03* I had a bad upgrade that stopped the app from opening. After posting to support I had an answer in hours. The app works great and I now know that they care about the user. ### 5/5 — Great support, great app *2013-06-18* Had a problem with the update. Wouldn't open. Emailed support and got an immediate response. The fix worked. Terrific support. And a very good app. ### 5/5 — High Marks *2013-06-05* I like this app however today's update immediately crashes. The link to tech support doesn't work either. What's up??? ### 5/5 — Excellent *2013-03-12, version 1.1* Great app ### 5/5 — Firefighter/hazmat team *2013-02-06, version 1.1* Easy to use ! ### 5/5 — Very convienient *2013-01-20, version 1.1* A must have for emergency responders. ### 5/5 — Helped a lot *2012-10-20* For a volunteer firefighter who works a lot of calls on the interstate this guide is great . When we first get called out I can punch in the number from the placard and know exactly what I'm getting into before I get there . ### 5/5 — Daniel *2012-09-02, version 1.1* Works great! ### 5/5 — GREAT *2012-08-18* Great app in gral, it works wonders when my officer is trying to find a chemical and at the same time i can be looking for the same chemical and get answers faster. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*