# ERGO NEXT Insurance — user reviews > 144 indexed App Store user reviews of ERGO NEXT Insurance by Next Insurance Inc., rated 4.93/5 from 10,408 ratings. - Source: https://appshunter.io/ios/app/ergo-next-insurance/id1580721755/reviews - App overview in markdown: https://appshunter.io/ios/app/ergo-next-insurance/id1580721755.md - Rating breakdown: 5★ 9,720 · 4★ 356 · 3★ 76 · 2★ 14 · 1★ 44 ## What do users think of ERGO NEXT Insurance? Overall sentiment: positive **Pros** - 🚀 Fast & Efficient - 👍 Easy to use - 👍 Straightforward process - 👍 Great customer service - 👍 Affordable pricing - 👍 Instant certificates - 👍 Convenient mobile app **Cons** - 🐛 Sudden price hikes - 🐛 Unreliable policy renewals - 🐛 Poor customer support - 🐛 Deceptive business practices **Commonly reported bugs** - Login issues - Inability to cancel service **Most requested features** - Add option to manage multiple business policies - Improve customer support accessibility ## Newest reviews (10 of 144) ### 5/5 — NEXT *2026-05-30, version 1.3.3* Great company to work with and easy online app! ### 5/5 — Easy *2026-05-29, version 1.3.3* This app is easy and logical for used. Thanks for support us ### 5/5 — You need to have Ergo / Next *2026-05-27, version 1.3.3* As a home inspector in Orlando I have new builders asking for insurance documents and it is so easy from the palm of your hand. In like 3 minutes you can send your information. ### 5/5 — Cyber fraud *2026-05-24, version 1.3.3* I was cyber security hacked and my commercial gl was canceled for nothing and I had to reinstate payment was not couple days late for new card information and my claim advocate closed claim for ecommerce business for not having a commercial business insurance policy there is no other commercial coverage except what I have there for you have claims reps that are not adjusting or they are 3 rd party fake . ### 5/5 — Could be better but is great *2026-05-17, version 1.3.3* You could add the option for us to customize some other things, for example placing the date of the event ### 4/5 — Simple Insurance *2026-05-08, version 1.3.3* Best prices and very easy to navigate! Love the App features! ### 5/5 — Liability insurance for Barbers *2026-05-05, version 1.3.3* One of the Best decisions I’ve made for my business and more for your buck. Affordable and easy to get highly recommended ### 5/5 — Great app and Insurance company *2026-05-03, version 1.3.3* Is really easy to make the COI for yourself , you don’t have to wait for you insurance agent to make it for you. Really love the app ### 5/5 — User forward *2026-05-01, version 1.3.3* Next has been a pleasure to work with, very user friendly on all fronts. ### 5/5 — CEO *2026-05-01, version 1.3.3* Never had a problem being with the company for years next and thank you for all your services ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2026-08-18, version 1.3.3* Scam dont do it ### 1/5 — 100% increase is insane *2026-08-12, version 1.3.3* I have been using your company for years and never filed a claim. Started with $20 now I am at $60 and with this new renewal it’s one to $110. It is not Customer’s fault you guys need to fix this on your end! Paycuts, less bonuses , etc !!!!! Dont blame us for your spending ! That’s why I want your competitor :)!! Good luck ### 1/5 — Charged126 $ for 9 days no refund *2026-08-11, version 1.3.3* Got the insurance for nine days. Based on the ad advertised cancel at any time was in the middle of switching Insurance and wanted to stay covered. Thought they would refund me for my unused premium, but instead they charged me six dollars more bringing my total up to $127 for 9 days of insurance. ### 1/5 — Bought by a megacorp *2026-08-02, version 1.3.3* Next is dead and to boot the rebrand is so ugly ### 1/5 — ergo is Horrible *2026-08-02, version 1.3.3* They bought Next and doubled the price. Going elsewhere. Crooks ### 1/5 — Bed Custmer service *2026-07-22, version 1.3.3* Unhelpful ### 1/5 — Waste of time if you’re a landlord *2026-06-26, version 1.3.3* 1st question asked what do I do. I answered lessor of commercial property. It then gathered all of my information and continued to fill the form. Then after 15 minutes of wasted time, told me they don’t do commercial lease insurance. ### 1/5 — Bad customer service *2026-06-08, version 1.3.3* Very bad customer service. No one responded to the query and very hard to access ### 1/5 — All rarely works. *2026-05-04, version 1.3.3* I like NEXT but the app doesn’t work. Long animations waste time. Final animation gets stuck. App permanently says “you’re all set” after trying to login and verifying security code and doesn’t change. Can’t use the app - have to go back to website to use. Obviously a catastrophic app error. Latest version being used. ### 1/5 — Customer service is awful *2026-05-01, version 1.3.3* Spent 2 hours trying to get a hold of someone ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use app *2026-08-28, version 1.3.3* The technology used for this app is great. ### 5/5 — Best insurance for Vending *2026-08-27, version 1.3.3* I have been using Next for about 5yrs now for all my business needs. There process is easy to get started. Highly recommend!!! ### 5/5 — CEO *2026-08-20, version 1.3.3* Easy fast the Besttttt ### 5/5 — BEST INSURANCE *2026-08-18, version 1.3.3* I’ve used them for 4 years and it’s been amazing… ### 5/5 — Does me good *2026-08-18, version 1.3.3* I run a small construction company, and next has made it super easy and cheap to run my business. Anytime I need to make changes in my policy, it only takes like 5-10 mins. Ima real person, and I’ll totally vouch for these guys. 5 stars ### 5/5 — Independent Financial Professional *2026-08-14, version 1.3.3* Easy to access ### 5/5 — The is the greatest app ever hands down!!! *2026-08-05, version 1.3.3* Rarely do I write a review. I just rate it and I am done. This app deserves a written review. I love this app! It forward your information to your clients in a very professional manner. I really saves time and guess work. Great app!!!! ### 5/5 — Reliable *2026-07-27, version 1.3.3* Great insurance at great prices ### 5/5 — Owner *2026-06-09, version 1.3.3* The whole process was so fast and simple. I recommended it to my friends and family ### 5/5 — Easy *2026-06-04, version 1.3.3* Easy Peasy Lemon squeezey --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*