# Erica App PS4™ — user reviews

> 83 indexed App Store user reviews of Erica App PS4™ by PlayStation Mobile Inc., rated 3.51/5 from 175 ratings.

- Source: https://appshunter.io/ios/app/erica-app-ps4/id1413201739/reviews
- App overview in markdown: https://appshunter.io/ios/app/erica-app-ps4/id1413201739.md
- Rating breakdown: 5★ 87 · 4★ 20 · 3★ 7 · 2★ 17 · 1★ 44

## What do users think of Erica App PS4™?

Overall sentiment: negative

**Pros**

- 💡 Innovative interactive control method using smartphone
- 👍 Better control experience than PS4 controller touchpad
- 🎮 Engaging narrative and story-driven gameplay
- 📱 Larger, more intuitive screen for gestures and interactions
- ✨ High production values and immersive experience
- 🎬 Creative FMV game format with excellent acting

**Cons**

- ❌ Does not work with PS5 (major recurring issue)
- 🐛 Frequent app crashes and freezes
- 📡 Unreliable connection and frequent disconnections
- 🌐 WiFi connectivity issues (5GHz network incompatibility)
- ⚠️ No official PS5 support or updates
- 🔌 Connection detection failures even on same network
- ⏱️ App disconnects after only a few minutes
- 🔄 Inconsistent performance across devices

**Commonly reported bugs**

- App not detecting PS4/PS5 on local network
- Hotspot connection fails despite successful pairing
- App crashes during gameplay interactions
- Screen rotation issues
- Swiping gesture recognition inconsistent
- App freezes during settings menu
- Connection drops unexpectedly mid-game
- 5GHz WiFi network incompatibility
- App fails to recognize backwards compatible PS5 version

**Most requested features**

- PS5 compatibility and support
- Chapter selection and cutscene skip functionality
- Extended game length/more content
- Improved WiFi network compatibility (5GHz support)
- Better connection stability and reliability
- Official update to support current generation consoles

## Newest reviews (19 of 83)

### 4/5 — Playing this game is better with this app👍🏻👍🏻

*2024-06-18, version 1.01*

The

### 3/5 — Ps5 issues

*2023-12-31, version 1.01*

Not working through ps5?

### 1/5 — Not compatible with PS5

*2023-12-05, version 1.01*

I was really looking forward to playing this game with the app but unfortunately you are unable to with the ps5 :(

### 1/5 — NO PS 5 SUPPORT !

*2023-09-15, version 1.01*

This game is released on ps 5 … PS5 is the current generation of console. Yet your app doesn’t support it … this needs to be fixed

### 3/5 — Lacks support for the PS5

*2023-09-10*

Firstly, I understand that the app is quite literally called ‘Erica App PS4’ so I don’t find it incredibly surprising that it isn’t working for PlayStation 5. However, the fact that it doesn’t work with the PS5 is seemingly disappointing. Erica is a wonderful game experience that I missed out on during the PS4 generation. I’ve been playing it on my PS5 but the game insists the experience is better with the app versus the controller. I read some other reviews here that detail some of the great things the app can do and feel like I’ve missed out somewhat. Here’s to hoping that somehow the app can be updated to identify PS5 consoles running Erica via backwards compatibility.

### 1/5 — Doesn’t work

*2023-09-09, version 1.01*

Unfortunately this doesn’t work as of 2023

### 1/5 — Doesn’t work with ps5

*2023-08-31, version 1.01*

It connected once, but now says it cannot find the system. Tried both through same Wi-Fi and hotspot but still no luck

### 1/5 — iPhone 11 and PS4

*2023-07-17, version 1.01*

App not working, it says no system detected, even if the PS4 and the iPhone are connected to the same network.
Also tried with an iPhone SE with the same outcome

### 1/5 — Come on Sony

*2023-06-28, version 1.01*

Doesn’t work with PS5…. How many years has the PS5 been out now? Poor show really!!

### 1/5 — Doesn’t work with PS5

*2023-06-24, version 1.01*

Unfortunately, not compatible with PS5

### 1/5 — Doesn’t find my console on same network.

*2023-05-28, version 1.01*

Trash app.

### 1/5 — Not for ps5

*2023-03-05*

Annoyed they couldn’t make an update so the app would work on ps5… could’ve at least disclosed in their description but being user friendly doesn’t seem to be a priority.

### 1/5 — No hot spot found

*2023-02-11*

didnt get to play the game via phone regardless that it is expresses as the best experience. Resolved it was the app’s issue with connecting to created hotspot not the device’s and thought, 

“If gameplay is the same… shut it down now

### 1/5 — No ps5

*2023-02-11, version 1.01*

If you play in your ps5 it doesn’t recognize it

### 1/5 — Doesn’t work with a PS5

*2023-02-08*

Both my ps5 and phone were on the same wifi, won’t connect. Used the hotspot, got logged in, app won’t connect. Everywhere it says “using the app makes it better.” 

Maybe have the app work correctly?

Now I’m frustrated before I’ve even played a second of the game knowing I’m apparently missing out on the “best experience”.  Not a great start.

### 1/5 — Needs to be updated

*2023-02-03, version 1.01*

Can’t play this on my ps5 👎

### 4/5 — If having PS5 Trouble

*2023-01-25*

If having trouble connecting to PS5, make a hotspot and you should be fine. The game is a bit iffy with touching the screen for gestures but it’s still really cool! I would use the app instead of the controller. Pretty unique concept.

### 1/5 — Can’t find my console

*2023-01-21, version 1.01*

App doesn’t work, can’t find my console even if I use hotspot mode and connect to the hotspot

### 1/5 — Does not work with PS5

*2023-01-21, version 1.01*

What a waste of money

## Most critical reviews (10 lowest-rated)

### 1/5 — Disappointed

*2025-03-09, version 1.01*

STILL doesn’t work with PS5. There’s no PS5 version of the app or anything. Poor!

### 1/5 — No longer works

*2025-02-13, version 1.01*

This app is completely useless. 
Got the game free on ps plus one month and decided to give it a go. Not sure if it still works for people on ps4 but if you’re on a ps5 and trying to connect, even with a hotspot, it just no longer works.

### 1/5 — Doesn’t work

*2024-12-24, version 1.01*

What’s the point of keeping this app up if it’s not going to be supported in any way?

### 1/5 — Barely works

*2024-06-26*

Doesn’t stay connected longer that just a couple minutes. It’s annoying

### 1/5 — Doesn’t work on ps5

*2024-05-26, version 1.01*

Since this game is still on ps5 and you kindly suggest that this game runs better on this app. But it doesn’t work at all

### 1/5 — Does not work with ps5.

*2024-05-24, version 1.01*

Kinda stupid, but the game runs on a ps5 however cannot connect to the app, only works if you have ps4 hardware. Seems like a massive oversight

### 1/5 — Will not work with newer Wifi router

*2024-02-24, version 1.01*

The game insists it’s better to play with your smartphone however it is unable to make a connection to play “connected to a 5 GHz Wi-Fi network.” Prompting for connection to “a 2.4 GHz Wi-Fi network.” 🤷🏻‍♀️ Probably better to skip the whole process and just use the controller from the get go

### 1/5 — Doesn’t work with ps5

*2024-02-18, version 1.01*

Annoying

### 1/5 — Does not work for PS5

*2024-01-14, version 1.01*

Should get -5 stars. Does not work with PS5

### 1/5 — No PS5 support in 2023

*2023-12-06*

Guess they gave up entirely on updating this thing. App serves no purpose if you are a ps5 owner, don’t waste your time trying to get it to connect cause it won’t work. 

That said, the game itself is pretty good so far.

## Most praised reviews (10 highest-rated)

### 5/5 — Doesn’t Work with PS5

*2024-10-01*

Title says it all. Tried it myself and then went to Google and says it isn’t backwards compatible. I’ll still give it 5 stars for working with PS4 since this is Sonys fault for making a next gen console incompatible in the year 2024

### 5/5 — Love love love

*2020-11-03, version 1.01*

I love this game so so so much it is by far the best game that I’ve played in awhile and the app is awesome

### 5/5 — Easier Than The PS4 Controller!!!

*2020-08-19, version 1.01*

Regarding specifically this App; I found it so much easier to control than using the PlayStation Touchpad for this game.

Using this App helped me obtain trophies easier such as the ‘Backstabber’ trophy as the movement and controls were much better and larger on an iPhone and iPad device.

Very simple to use and straightforward on-screen direction.

### 5/5 — Really great choice based game!

*2020-08-06, version 1.01*

I really loved Erica. I played it 3 times back to back as soon as the credits finished rolling. I have played games like Detroit Become Human, Life is Strange series, Until Dawn, Dark Pictures Anthology, Heavy Rain etc. and this one is really up there. Choice based games are my favourite and this one is up there, in fact it was a first time for me playing through a real life movie and such an amazing experience. Highly recommend to anyone who loves a good “who dunnit” / choice based narrative & interactive gaming.

### 5/5 — Phone Vs Controller

*2020-08-05, version 1.01*

Agreed, thought using the controller was the obvious choice, but no the phone just works better for this game. Sorta Until Dawn meets Hidden Agenda. Or you could include Man of Medan as of 2020. By the time you are reading this there could be the next installment ...

### 5/5 — Amazing!

*2020-08-05*

Compared to the use of the controller, playing through the story whilst utilizing the app was an amazing experience that I wish I tried much earlier on. I’ve experienced no problems so far and would strongly encourage those that are on the fence about whether to use the app or not, to try it out! Keep up the good work!

### 5/5 — Lit

*2020-07-29, version 1.01*

This game is really great just wished it was longer

### 5/5 — Nice aspects

*2020-07-28, version 1.01*

I love this game and the way the story is payed out

### 5/5 — Super! J’ai adoré

*2020-07-26, version 1.01*

J’ai utiliser mon ipad. Ça été super, aucun bug. J’ai adoré l’histoire. 5/5 j’en veux plus des jeux comme ça. Bravo à toute l’équipe!

### 5/5 — AMAZING

*2020-07-12*

I played Erica with my controller it was terrible for me so when I found out about this I took the chance and when I found my ps4 it worked AMAZINGLY and it was easy for me  so now I gotta re connect the app it disconnected from me writing this but thank you for making this app I love it I really approve of this app !!! So before this gets to long a big thank you for making this app! ¥STAY DETERMINED¥

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
