# ESAF Bank — user reviews > 69 indexed App Store user reviews of ESAF Bank by ESAF SMALL FINANCE BANK LIMITED. - Source: https://appshunter.io/ios/app/esaf-bank/id1223831586/reviews - App overview in markdown: https://appshunter.io/ios/app/esaf-bank/id1223831586.md ## Newest reviews (14 of 69) ### 2/5 — Basics *2025-08-30, version 3.0.3* The application appears quite basic and lacks user-friendliness. It would have been better if the development team had approached it more professionally, perhaps by reviewing other established banking applications and incorporating relevant insights. ### 2/5 — There is no option available to share the payment transaction slip. *2025-04-16, version 3.0.2* Oh God! What a mess you have created? We cannot screenshot the payment transaction slip, and the share option is also not available. ### 2/5 — Loan online payment *2025-04-16, version 3.0.2* No options to pay loan online ### 2/5 — Not the best *2025-04-07, version 3.0.1* Need more improvement. ### 1/5 — App doesn’t work *2025-03-24, version 3.0.1* Worst banking app ever. Constant crashes, login issues, and server errors every time I try to use it. Impossible to check my balance or transfer money when needed. Totally unreliable — don’t waste your time. ### 1/5 — screen shot *2025-03-18, version 3.0.1* Why did you stop taking screenshots from the new version? Stupid... a problem that would be solved if I had another phone. ### 1/5 — Not able to register or login after the new update *2025-03-17, version 3.0.1* Unable to register using the debit card details. The button is inactive after I entered the card details. What an absolute mess of an update you guys have done. Really pathetic experience!! ### 1/5 — App not opening *2025-03-16, version 3.0.1* App not opening after entering right password ### 1/5 — Login Issue *2025-03-15, version 3.0.1* There’s no way to login. What should I do? Please solve this ### 1/5 — Whenever we get an update it logs you off *2025-03-11, version 3.0.1* It is very difficult to use the app. Whenever we get the update it logs you off and then you need to enter all possible details to logon again. App is already updated but still getting notification to update it. So many bugs in the app. ### 1/5 — Bug app *2025-03-10, version 3.0.0* I updated app once after i cant log in. valid date showing incorrected i try to somany days ### 1/5 — Why this app?? Useless *2025-03-08, version 3.0.0* Useless app ever can’t connect ### 1/5 — Aap not working *2025-03-08, version 3.0.0* While opening aap card details showing wrong which is correct issue gerenate while updating application ### 1/5 — Application not working using VoiceOver screen reader *2025-03-07, version 3.0.0* Application is not working using screen reader VoiceOver ## Most critical reviews (10 lowest-rated) ### 1/5 — Hopeless not user friendly at all *2025-11-29, version 3.0.3* Being a bank they don't know basics of app development. Adding beneficiaries is a such pathetic task and we have to add so much of details and after entering all details 70% it fails. Then again reenter details. Also while making payments to beneficiaries we need to scroll down and then select. The tech team cant give a simple search box. I have added more than 40 beneficiaries. Every time i have to scroll down to make payment. Its so irritating and useless app. ADD SEARCH OPTION TO CHOOSE BENEFICIARY WHILE MAKING THE PAYMENT IN YOUR NEXT UPDATE ### 1/5 — Useless app for NRI *2025-11-22, version 3.0.3* Don’t waste your time on this app ### 1/5 — Poor app *2025-09-16, version 3.0.3* Poor App, Can’t login after update ### 1/5 — No FACE iD option *2025-07-28, version 3.0.3* No option to login using face id even in this 2025. How updates do you think you are? ### 1/5 — Worst app I ever saw *2025-05-24, version 3.0.3* There is no update options. It re direct to the app and showing a cloud Resume symbol. ### 1/5 — Waste *2025-05-23, version 3.0.3* It was working properly. But after the updation 100% waste. What the … these IT department doing with this system.? Net banking also waste now. After 30 days of inactive status they need personal information to login. They are asking for registered email id. How can give a costomer not updated his email with the system? If mail not updated its showing invalid credentials and unable to login. Please delete mobile banking and netbanking This is better. ### 1/5 — Worst Mobile App Ever *2025-04-16, version 3.0.2* Loan section has nothing to view interest rate not visible schedule to download not available . Movement of interests rate not available . What kind of application is build . Atleast have some tab to view details ### 1/5 — MSA *2025-04-07, version 3.0.1* The worst banking app ever made ### 1/5 — Very poor update *2025-03-27, version 3.0.1* Confused update very poor my OD account not showing. I planned to close the account with Esaf only due to mobile banking issue ### 1/5 — 3.0.1 Update *2025-03-25, version 3.0.1* After updating and registering again, the app prompts me to get the latest version while login. ## Most praised reviews (10 highest-rated) ### 5/5 — Simple & beauty *2025-04-16, version 3.0.2* Compare to previous version , this is simple and skin are good ### 5/5 — Jay *2025-03-07, version 3.0.0* Awesome application ### 5/5 — No statement generation through email iD *2025-02-20, version 3.0.0* You could have add statement via email facilities also ### 5/5 — Update suggestion *2025-02-20, version 3.0.0* New update is much better than ever. I have one suggestion please could you add the statement download option that should be great for everyone. ### 5/5 — Bgs *2024-09-05, version 1.4.3* Best bank for customer services ### 4/5 — Healpful *2025-02-21, version 3.0.0* User friendly good bank ### 3/5 — Adding a new option *2025-08-01, version 3.0.3* Hello esaf, The banking of yours is mostly good but i want a option to add. Can you add it very quickly. The option i want to add is - To see the balance in the statement it means the app is good but that never show the last balance in the bank . So could please add the last balance shown in the bank statements in the esaf mobile banking app very quickly ### 3/5 — Statement PDF download option not showing *2025-05-01, version 3.0.2* Hey.. for your attention, we couldn’t download the pdf bank statement. There is no option regarding to download the pdf statement. What kind of updation you have done??? ### 3/5 — Account Balance *2025-04-17, version 3.0.2* Bring back the ability to see account balance available at the time of each transaction. ### 3/5 — No login option *2025-03-06, version 3.0.0* What kind of update you have done. There is no option for login for existing users. Could see only register option --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*