# Escape&Help — user reviews

> 250 indexed App Store user reviews of Escape&Help by 练 黎, rated 1.00/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/escape-and-help/id550375668/reviews
- App overview in markdown: https://appshunter.io/ios/app/escape-and-help/id550375668.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 11

## What do users think of Escape&Help?

Overall sentiment: negative

**Pros**

- 🧩 Challenging puzzle gameplay
- 🎨 Good graphics and visual design
- 🧠 Brain-teasing puzzle mechanics
- 😊 Fun and entertaining overall concept

**Cons**

- 📢 Excessive and intrusive advertisements
- 🐛 Poor touch sensitivity and responsiveness
- 💥 Frequent app crashes
- 🚪 Level 18 screwdriver selection bug
- 🎮 Unresponsive item pickup mechanics
- ⚠️ Game-breaking bugs on multiple levels
- 😤 Lack of developer support and updates
- 🔧 Poor controls and hit detection
- ⏱️ Ads pop up every few seconds

**Commonly reported bugs**

- Level 18: Cannot select screwdriver from inventory
- Level 2: Cannot pick up key/item from plant
- Level 13: Door won't open despite correct answer
- App crashes after completing levels
- Items not registering touch input
- Door selection and interaction failures
- Game freezes on loading screens
- Poor responsiveness on certain levels
- Inventory items cannot be selected
- Rotation lock issues affecting gameplay

**Most requested features**

- Fix Level 18 screwdriver selection bug
- Reduce advertisement frequency
- Improve touch sensitivity and controls
- Add game walkthrough or hints system
- Stabilize app to prevent crashes
- Fix item pickup mechanics on early levels
- Improve hit detection accuracy
- Add more levels beyond 30+

## Newest reviews (19 of 250)

### 2/5 — Плохо!

*2016-10-25, version 2.1*

СЛИШКОМ много рекламы

### 1/5 — Ad overload

*2016-10-05*

The ap has way too many ads. You can't even play it without an ad popping up every 3-5 seconds. Annoying!

### 1/5 — Don't download!

*2016-10-01*

There is an ad every 3 seconds. Can't even play the first level!!

### 1/5 — Sıfır yıldız

*2016-09-26, version 2.1*

Reklamdan oynanmıyor bu kadar rezil uygulama görmedim.Ekrana dokunduğun an reklam çıkıyor.

### 1/5 — Frustrating

*2016-03-17*

App crashes and solutions don't work accurately

### 2/5 — Error on level 3

*2016-01-10, version 2.0*

I see that the key is on the chandelier but when I tap on it, it doesn't go to my inventory, it just stays there

### 2/5 — Level 18

*2015-12-09, version 2.0*

Cannot select the screwdriver to proceed to the next level. Please fix it

### 1/5 — Need to fix it

*2015-02-12, version 2.0*

Level 18 when i found the screw driver it won't let me use it so I can't get past this level 😟

### 1/5 — Too many ads

*2015-01-19, version 2.0*

Ads interfere with game play. Will be deleting .

### 2/5 — Level 18

*2014-12-15, version 2.0*

Can't make painting fall been bugging me for a few days. Other then that been quite. Good game

### 1/5 — 13答えが合ってるのに🚪が開かない

*2014-10-17, version 2.0*

答えが合ってるのに🚪が開かない、それと反応が悪い
何とかしろ(−_−＃)

### 1/5 — 、、、

*2014-07-29, version 2.0*

反応悪すぎます

### 1/5 — Can you open it no

*2014-07-06, version 2.0*

Like the game but haven't been able to get past level 18 for a long time.is anyone going to fix this game can't get the screwdriver I'm deleting this game as no one will fix level 18

### 1/5 — Error on level 18

*2014-06-21, version 2.0*

I can't pick up the tool either.

### 1/5 — Error on level 18

*2014-05-22, version 2.0*

The game was great until I got to level 18. You can't pick-up your tools to use them so you can't get past this level. Too bad they don't know how to fix it. It has been this way for a while. Hit the versions button and read the reviews

### 1/5 — Bug

*2014-04-13*

The most popular open door games my a..!

### 2/5 — level10

*2014-03-28, version 1.1.3*

何回やってもN以外は反応してくれない。このままじゃ先に進めない。ちゃんと反応良くして下さい。困ります。

### 3/5 — Bug

*2014-03-17, version 1.1.3*

Please fix level 18. The game will not allow you to select the screwdriver from inventory to open the door.

### 3/5 — 18ур

*2014-03-13, version 1.1.3*

18 уровень не работает. Игра вылетает после каждого уровня. Apple вроде себя в грудь били , что не связываются с глючной суто тенью

## Most critical reviews (10 lowest-rated)

### 1/5 — Don’t bother

*2017-11-02*

Ads pop up so frequently that the game is completely impossible to play.

### 1/5 — No. No, you can't open it.

*2017-08-19*

The moment this app launches you are inundated with full screen pop up advertisements. You can't click on the screen to even learn how to play the game, let alone play it. This isn't an "app" it's "crap".

### 1/5 — Don't bother!

*2017-07-29*

Wish I could give this zero stars. You can't do anything because the ads pop up every few seconds.

### 1/5 — Гавно

*2017-03-10, version 2.1*

Как играть на первом уровне нажимаю на дверь реклама и паять и опять да бесконечности

### 1/5 — Open Door

*2017-01-07, version 2.1*

Couldn't tell if this was a good 'Open Door' puzzle, ads would pop up ever second so I didn't even play the game before deciding to delete it!

### 1/5 — Cannot play

*2016-12-15*

There is literally an ad every single second. They pop up before I can even tap. I end up tapping on an ad, close out of it, and when I try to tap the screen again, BAM! AD!

### 1/5 — Worst game EVER!

*2016-12-10*

How can I even try to escape the room if every time I click on something, pop-up ad here, and pop-up ad there. This just ruined a perfectly good types of games. FIX IT!

### 1/5 — Worst game ever

*2016-11-29*

I love these types of games, HOWEVER this particular game is beyond horrible!!! Cannot play with out a pop up add EVER 2 seconds! NOT EXAGGERATING! I deleted within the first min of frustrating pop ads. I won't ever play a game from this developer nor the pop up ad games just out of spite

### 1/5 — Fake Game

*2016-11-04*

This is not a game, it is a pop-up ad bomb.

### 1/5 — Can you open the door?

*2016-10-15*

How do you expect me to play when nothing but ads pop as soon as you close one

## Most praised reviews (10 highest-rated)

### 5/5 — Can you open it

*2014-09-07, version 2.0*

Lots of fun

### 5/5 — Bug

*2013-11-22*

Bug level 18 
I'm not able to take the screwdriver in the box 
Thanks

### 5/5 — CR7

*2013-10-10, version 1.1.2*

This is so hard and gay

### 5/5 — Level 18 is not broken...

*2013-09-16*

After you pick up the screwdriver you pull it from inventory by tapping around bottom left of screen on floor tiles until u hear a click.  then it's highlighted in green and tap each screw and the door will open.

### 5/5 — FUN

*2013-07-23, version 1.1.2*

FUNNEST GAME EVER ESPECIALLY LEVEL EIGHTEEN IT'S SOO EAST

### 5/5 — I got past level 2 except it confused me with the pick I didn't need it a very hard start

*2013-07-23*

Hard on beginning but level two confusing

### 5/5 — Door 4

*2013-07-04, version 1.1.2*

Someone please tell me how to get through door 4?

### 5/5 — Блин, что с 13???

*2013-02-02, version 1.1.2*

Не открывается дверь хотя все сделала выставила на двери римскими 8 11 9 но ничего не происходит... Что делать? Хелп

### 5/5 — 26 уровень

*2013-01-27, version 1.1.2*

Что нужно делать?подскажите ,кто прошёл

### 5/5 — Дверь 18

*2013-01-10, version 1.1.2*

На iPhone 4S похоже у многих проблема с отверткой. Она неактивна. Разработчики, устраните это!!!!! Жаль будет удалять игру((

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
