# Escape Game-Treasure Of Abyss — user reviews

> 38 indexed App Store user reviews of Escape Game by HFG ENTERTAINMENTS, rated 4.30/5 from 84 ratings.

- Source: https://appshunter.io/ios/app/escape-game-treasure-of-abyss/id1579180430/reviews
- App overview in markdown: https://appshunter.io/ios/app/escape-game-treasure-of-abyss/id1579180430.md
- Rating breakdown: 5★ 52 · 4★ 15 · 3★ 8 · 2★ 4 · 1★ 5

## Newest reviews (16 of 38)

### 3/5 — Please upgrade

*2026-06-08*

It would be nice if there were more ways to earn coins for in game use.

**Developer response:** Thank you for your suggestion! You can earn coins through reward ads available in the in-game store. We appreciate your support and hope you keep enjoying the adventure. If you need any help, we are always here for you.

### 3/5 — Too many commercials

*2026-01-14*

Can’t I just pay for ad free. Literally after every chapter an ad. I would rather just pay for the game.

**Developer response:** Thank you for your feedback. Currently, the ad-free option is available only for 7 days after purchase. After this period, ads will be shown again. We understand your concern and have taken your suggestion into consideration. Thank you for your support and understanding.

### 3/5 — Not so bad

*2025-04-13, version 1.3*

Horrible French traduction. 

A lot of bugs especially when you want to get the Sigil token. You can see it, but you can’t click on it. 

Some littles games are the same but at différents levels. 

Some bugs even when you use an advice.

### 3/5 — Chapter 11, level 52

*2023-10-07*

The hook on the railing is still not working.  Doesn’t look like there’s a way past it…

**Developer response:** Thanks for contacting HFG support. We will surely pass on your feedback to the relevant team. We will take your query into consideration. Can you share extra details, like "level number," in the area where you have been facing the error? so that it will be easier to sort out your issue.

### 4/5 — Level 9, 43 issue.

*2023-01-19*

I am having a an issue.  When doing the gear puzzle, I click the gears in the order shown and when I click the last gear it does not except it.  I am unable to get past the puzzle.  I have backed out of the game and restarted the level, I’ve turned the computer off and on (which helped with previous hiccups), but I’m still stuck.  Any help offered?

**Developer response:** Sorry for the inconvenience that happened to you in this game. We have noticed your issue. Can you share extra details like "level number" and "exact place" where you have been facing the error?

### 3/5 — Top sauf que...

*2023-01-05*

J’adore les énigmes bien que certaines soient faciles ....le jeu est top. Par contre gros bug souvent....soit ça coince et on ne peut plus avancer, soit on attend longtemps pour que ça debug ou pas, soit on est obligé d utiliser des pieces pour sauter l étape ....très frustrant au final.

**Developer response:** Désolé pour les désagréments qui vous sont arrivés dans ce jeu. Nous avons remarqué votre problème. Pouvez-vous partager des détails supplémentaires comme "numéro de niveau", "endroit exact" où vous avez rencontré l'erreur

### 3/5 — Bon jeu

*2022-12-07*

Mais certains défis trop sombre et trop petit dommage

**Developer response:** Merci d'avoir contacté l'assistance HFG. Nous sommes heureux que vous appréciez nos Jeux. Nous aimons beaucoup nos utilisateurs. S'il vous plaît, continuez à jouer et aidez-nous. J'ai transmis ces commentaires et nous ferons de notre mieux pour vous assurer une expérience de jeu plus agréable. Merci pour votre avis.

### 3/5 — Buggy

*2022-11-01*

Keep coming across item that will not or take some faffing about to  get them to work

### 3/5 — But

*2022-10-24*

Je suis bloquée j’ai le bon mot de passe pour l’indice mais rien ne se passe je suis bloquée

### 4/5 — Game collapsed

*2022-09-29*

Really enjoying this game but after completing level 65 it won’t open the elevator doors and the game just keeps flashing. I can’t close it down either. Until then this was a very good game.

### 4/5 — Passionnant

*2022-09-11*

J’ai adoré. Les énigmes sont sympa même si parfois dure ou trop simple. Par contre beaucoup de bug dans les textes qui changent de langue ou qui ne correspondent pas à l’indice. Parfois impossible de pouvoir prendre les pièces bonus …. Je teste un autre de la série

### 3/5 — Chapter 11 Level 52 issue

*2022-07-12*

I can’t get the hook off the rail to complete this level. I see someone else had this same problem back in March…I was hoping it would be fixed by now…

This is in Chapter 11 Level 52.  I need to get the hook off the fence rail so I can open the drawer to continue the level.

**Developer response:** Sorry for inconvenience happened to you in this game. We have noticed your issue. Can you share extra details like "level number", "exact place" in where you have been facing the error. So, that it will be more easier to sort your issues.

### 3/5 — Hängt!

*2022-07-01*

Bis Kapitel 8, Niveau 40 ist das Spiel eigentlich ganz gut. Das Level hängt sich dann aber immer auf, sobald man das erste Teil einsammeln möchte. Also kann ich nicht weiterspielen. Außerdem stört mich, dass sich beim öffnen der App zuerst immer meine Einstellungen öffnen. Deshalb leider nur 3 Sterne .

### 3/5 — Game freezing

*2022-05-14*

Level 52, hook on railing not responding to touch control! Also when I restart game it just keeps scrolling and not opening!!

### 4/5 — Bug

*2022-04-12*

Bonjour,
Bloquée sur le niveau 47. Impossible d’y accéder. Les commentaires défilent sans discontinuer en anglais alors que j’ai paramétré le jeu en français.
Que faut-il faire? Merci pour votre réponse

### 3/5 — Trop lent

*2022-03-18*

Jeu trop lent

**Developer response:** Désolé pour le dérangement. Veuillez éviter les applications en arrière-plan lorsque vous jouez au jeu. Cela peut vous aider à bien exécuter le jeu. Si vous pensez que les performances du jeu sont trop lentes, veuillez partager le numéro de niveau exact dans ce jeu. Nous pouvons être prêts à améliorer nos performances.

## Most critical reviews (10 lowest-rated)

### 1/5 — Ads won’t close

*2026-07-25*

Can’t play games anymore due to the ads not closing.

### 1/5 — I give up!!!!

*2024-08-17*

I’ve got to level 73 somehow bypassing all the glitches by doing levels again or rebooting. It’s a good game in principle and the puzzles are ok. But the glitches and loss of touch screen have annoyed me too much now. I lost all the items on level 73 which means I have to do previous levels again but I couldn’t pick up the items because of the glitches. Had enough!!! 
Game needs a serious overhaul

**Developer response:** We are sorry to hear that you had a negative experience. I have forwarded this feedback. In the next update we will change. If you got stuck or feel more complicated anywhere in the gameplay, Kindly contact us with exact level or details. We are ready to help you. Do continue playing and share your experience. Enjoy playing our games and join us in all of our future ventures.

### 1/5 — Le jeu beug

*2023-10-30*

Nous fait perdre des niveaux et qu’on doit recommencer. Jeu énervant et pas du tout apaisant et bien à jouer.

**Developer response:** Désolé pour le désagrément qui vous est arrivé dans ce jeu. Nous avons remarqué votre problème. Pouvez-vous partager des détails supplémentaires tels que le "numéro de niveau" dans lequel vous avez été confronté à l'erreur. Ainsi, il sera plus facile de régler votre problème

### 1/5 — Frustrating

*2022-04-10, version 1.0*

Will not play videos for hints. Time to delete

### 1/5 — Too many glitches to continue

*2022-03-06*

I usually love your games but this I have to uninstall as there are far too many glitches, objects you can’t pick up but are things you need to advance in the game

**Developer response:** Sorry for inconvenience happened to you in this level. we will share your query to the particular team once it is resolved we will update you soon

### 2/5 — Scadente

*2024-03-22*

Pieno di bug e al livello 52 si blocca definitivamente.

### 2/5 — Game freezes

*2023-04-11, version 1.1*

Tried and tried to get through a level. Tried to pick up a clue, and I can’t. Hints keep pointing to that very clue I’m trying to get past. Frustrating. Time to delete.

### 2/5 — Fun Game, Bad Glitches

*2022-03-13*

Stuck on level 70. I have the two red buttons, but the game won’t let me place them on the switches of the clock puzzle. I’ve tried closing and restarting multiple times over two days with no luck. I can’t progress until I do so I guess I’ll just have to give up and uninstall. So sad. The game has such promise, but poor programming makes it unplayable.

**Developer response:** Sorry for the inconvenience that happened to you at this level. You need to find the 3 needles of red, blue, green and then you will be able to drag the 2 red buttons without finding the needles red button cant drag. If you have any other clarifications regarding this game, please feel free to write here!

### 2/5 — Freeze

*2022-02-10*

Game keeps freezing up

**Developer response:** Sorry for the inconvenience that happened, Kindly mention the exact level and place of the issue that you're facing. Please feel free to write us here. It would be more beneficial to fix your problem as soon as possible.

### 2/5 — Many many glitches and freezes!

*2022-02-05*

I have restarted many levels due to freezing or non responsive to touch control.For example I’m on LEVEL 52 and the hook on the railings is not responding to touch control! Given up on it after rebooting several times with no change.

**Developer response:** Sorry for the inconvenience that happened to you at this level.we will share your query with the particular team once it is resolved we will update you soon

## Most praised reviews (10 highest-rated)

### 5/5 — A lot of fun

*2024-08-08*

This is a really fun game and if you are struggling they give you infinite hint for free !!!!  I love this game and I recommend it for everyone that likes testing their brain

**Developer response:** Thanks for the fantastic feedback! We're glad you’re enjoying the game. Your recommendation means a lot to us. Keep having fun and challenging your brain!

### 5/5 — Супер

*2024-04-08*

Отличная игра

**Developer response:** Благодарим вас за обращение в службу поддержки HFG. Мы рады, что вам понравилась наша игра. Продолжайте играть и поддерживать нас. Не стесняйтесь делиться любыми вопросами или разъяснениями по поводу этой игры или конкретных уровней здесь. Мы здесь, чтобы помочь вам.

### 5/5 — Yes

*2022-12-18, version 1.1*

One of the best i trièdre si far.

### 5/5 — Lily

*2022-05-20*

Nice relaxing game

**Developer response:** Thank you for contacting HFG support. We are glad to know that you liked our game. If you have any clarifications or queries regarding this particular game or level, feel free to write here. We will be ready to help you.

### 5/5 — Excellent!

*2022-05-02*

Good way to pass the time!  Would recommend.

**Developer response:** Thanks for sharing your review with us. We're delighted to know that you like our game. Keep playing and supporting us. If you have further queries or issues, please contact us and we will gladly assist you.

### 5/5 — Escape game:treasure of abyss

*2022-04-19*

Having loads of fun with this game,,had to use a couple of hints but after seeing the hints I could figure out what was happening next,,would recommend this game,,I had to watch a video to get  coins,,I got 2 videos and only got coins for one of them,,?!?!?...how long do I have to wait for the next video to play so I can skip this puzzle?,,the hint is telling me there’s a piece hanging on the railing,,something about the chest of drawers,and the box that needs a key,,this is where I am STUCK,,,level 52,,,grabbing the hook doesn’t work for me,,read the review from March and nothing has been done to fix this issue,,it’s April,,,guess level 52 is the end of the game!!!see ya,,,glad this game was FREE

**Developer response:** Sorry for the inconvenience happened in this game. We share your query to the particular team once it is resolve we will update you soon

### 5/5 — Jeu génial

*2022-04-04*

J’adore ce jeu trop bien MERCI

### 5/5 — Help level 100

*2022-03-27, version 1.0*

I am stock on level 100 : the wall with the blue dots ..  need help 🙏

### 5/5 — Treasure of Abyss

*2022-02-19, version 1.0*

Longest escape game I ever played. Well done

### 5/5 — The treasure of abyss

*2022-01-13, version 1.0*

Enjoying this game very much, fun and makes you think for the answers. Enjoy the puzzles, very inventive.

Ma

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
