# Escape Room: Mystical tales — user reviews

> 28 indexed App Store user reviews of Escape Room by HFG ENTERTAINMENTS, rated 4.60/5 from 68 ratings.

- Source: https://appshunter.io/ios/app/escape-room-mystical-tales/id6446266698/reviews
- App overview in markdown: https://appshunter.io/ios/app/escape-room-mystical-tales/id6446266698.md
- Rating breakdown: 5★ 52 · 4★ 8 · 3★ 5 · 2★ 0 · 1★ 3

## Newest reviews (8 of 28)

### 4/5 — Разберитесь пожалуйста

*2024-01-03*

Купила монеты , оплата прошла . А монеты не начислили (((

**Developer response:** Сожалеем о доставленных Вам неудобствах. Мы зарегистрировали ваш запрос. Если вы не получили купленный товар, перейдите на главный экран, щелкните значок настроек, а затем нажмите кнопку восстановления покупки. Ваша покупка будет восстановлена. (Примечание: требуется подключение к Интернету). Тем не менее, если вы не получили купленный товар, пришлите нам «Квитанцию о заказе в магазине приложений», которую вы получили в магазине приложений после покупки этого конкретного товара. Мы инициируем дальнейшие действия.

### 4/5 — Très addictif

*2023-09-06*

Très bon jeux et très addictif. Juste un bémol au niveau de la traduction qui m’a fait bien rire par moment. N’est pas de grande qualité mais très suffisant pour passer le temps

La mauvaise traduction est sur tous les niveaux

**Developer response:** Merci d'avoir contacté le support HFG. Nous avons remarqué votre requête. Nous faisons de notre mieux pour améliorer la langue. Nous devons savoir si ce problème se produit uniquement à un niveau particulier ou à tous les niveaux. Mentionnez le niveau exact dans ce jeu, car cela sera plus utile.

### 4/5 — Love game

*2023-05-29, version 1.3*

I love the game, but stuck on level 8. Please help.

Caveman

### 5/5 — I Love This Game

*2023-05-18, version 1.3*

I’ve played many of these types of games, this one I love.

### 5/5 — Muy entretenido

*2023-05-10*

Relativamente sencillo y entretenido.

**Developer response:** Gracias por ponerse en contacto con el soporte de HFG. Nos alegra saber que te gustó nuestro juego. Si tiene alguna aclaración o consulta sobre este juego o nivel en particular, no dude en escribir aquí. Estaremos listos para ayudarte.

### 5/5 — Excellent

*2023-05-06, version 1.3*

This game has some tricky puzzles and some easy and the whole game is somehow very appealing. 
Each level is fairly short so you can put the game away and come back to it without having to remember loads of stuff.
Good stories and plenty of good puzzles on each level. 
I really enjoyed it.

### 5/5 — The Game

*2023-04-05, version 1.1*

The Game looks good I’m going to download it and hope for the best

### 5/5 — Fun..

*2023-04-04, version 1.1*

So far I’m having fun…I’ve completed 4-5 tasks…Aprox2-3 puzzles per task…It’s your simple point and click...I’ve been playing for a couple hours now…I’ve yet to have to skip a puzzle..(10 coins) per skip…They’re your basic leap frog type puzzles…After each task completion, you receive 5 coins…👍

## Most critical reviews (10 lowest-rated)

### 1/5 — Ключи

*2024-08-06*

Очень интересная игра, но дальше 14 уровня играть возможности нет так как ключей для перехода на следующий уровень хватает только на 14 уровней и не показывает видео, чтобы их получить. Вообще зачем эти ключи если предыдущие уровни пройдены. Очень жаль, но прийдется удалять игру потому что дальше двигаться не возможно

**Developer response:** Приносим извинения за причиненные неудобства.С сожалением сообщаем вам, что недавно столкнулись с проблемой с рекламой.Мы обязательно передадим ваш отзыв соответствующей команде.Мы учтем ваш запрос.Сейчас мы работаем над добавлением дополнительных возможностей.Возможно, в будущем мы добавим больше способов заработать монеты и ключ.В следующем обновлении мы это изменим.

### 1/5 — Crashed on level 19

*2024-05-30, version 1.5*

I tried to move on to level 19 and the screen froze. I closed it and tried it again but it was the same thing every time.

### 1/5 — No instructtions

*2024-03-16*

There are no objectives or instructions for the mini games within each level.

**Developer response:** Thanks for contacting HFG. Can you share extra details like "level number" and "Exact place", in where you have been facing the error. We are ready to help you.

### 1/5 — level 26. What’s going on???????????????

*2023-10-21, version 1.3*

can’t pass this level , no money to buy coin that’s mean you can’t walkthrough.

### 1/5 — Level 26

*2023-06-30, version 1.3*

Can’t get past level 26, there is nothing to get the last piece of the puzzle to get the solution for the rest of the puzzles. Need to fix this

### 1/5 — Doesn’t work

*2023-06-15, version 1.3*

Got to first entry of number and it doesn’t work. I checked the hint to make sure it was right and it was. Couldn’t get past the first page

### 1/5 — Game frozen

*2023-04-20, version 1.2*

I rate this game 5 stars as a game 

BUT

my game is frozen on Level 5 and i cant move any further forward without paying, im not sure if this is a bug or only first 5 levels free but it doesnt say anything about this so im not sure

### 2/5 — Bug al primo livello

*2023-04-06*

Gioco spesso con i loro giochi ma cavolo un bug subito appena iniziato non lo accetto

**Developer response:** Ci scusiamo per il disagio. Potresti parlarci della tua esperienza con questo gioco, potresti condividere esattamente dove ti senti male? Se lasci il tuo feedback, ci aiuterà a migliorare il gioco.

### 4/5 — Le fun et assez facile pour débutant-intermédiaire

*2026-07-19, version 2.0*

Mais la traduction française laisse beaucoup à désirer, conseil: engagez vous un traducteur pour tout vérifier !

### 4/5 — Have enjoyed this game on iOS, but

*2024-02-03, version 1.4*

Now on level 14 when pipes configured correctly (have checked with hint) game does not recognise it. This happened in an earlier level, but when I repeatedly closed game and redid puzzle it eventually opened for me. 
Now I have connected pipes at least 10 times, once restarting the whole level, but it is not registering right connection
Please fix

## Most praised reviews (10 highest-rated)

### 5/5 — Great interactive game with good hints

*2024-05-29, version 1.5*

I’ve played many of these games.  This one is designed well.  Has three modules in each series that build story.  Includes hints that you can use with coins earned in game.  The ads are not obtrusive.  Also very easy to use on iPad.  I like simple swipe and combine motions. Also has good flow as it directs you to clues. Only complaint if you leave the puzzle it resets.  So have paper beside you.

### 5/5 — Awesome escape game!

*2024-04-17, version 1.4*

Had so many different things to do . Never got bored

### 5/5 — Perfect amount of challenge!

*2024-04-09, version 1.4*

This game is not too hard or too easy. I am able to do the puzzles when I take my time without having to ask for hints, but it isn’t so simple that I get bored. It’s great!

### 5/5 — Great game

*2024-02-24, version 1.4*

This is a great way of keeping my brain active.  Just difficult enough to be a challenge but not so difficult to make my give up!

### 5/5 — Excellent

*2023-12-26, version 1.3*

Perfect level of difficulty all the way through; hard enough to keep you thinking but not too difficult so you give up.
I’m thoroughly enjoying this game 🙏

### 5/5 — Schöne Spiele

*2023-12-19*

Sehr schöne Spiele und Grafik, nicht zu schwer. Nur die Übersetzung ist schlecht, weiß oft nicht, was es heißen soll.

**Developer response:** Vielen Dank für Ihre Aufmerksamkeit für das Spiel. Wir tun unser Bestes, um die Sprache zu verbessern. Wir müssen wissen, dass dieses Problem nur auf einer bestimmten Ebene oder auf allen Ebenen auftritt. Wir werden Ihr Feedback selbstverständlich an das zuständige Team weiterleiten. Wir werden Ihre Anfrage berücksichtigen.

### 5/5 — Love it!

*2023-08-17, version 1.3*

Love it

### 5/5 — Fun and not too hard to figure out

*2023-07-20*

Great job with this game. Some others are way too complicated to understand the puzzles and this one is just right . Enjoy this game !

**Developer response:** Thank you for contacting HFG support. We are glad to know that you liked our game. If you have any clarification or queries regarding this particular game or level, feel free to write here. We will be ready to help you.

### 5/5 — Morninglory

*2023-06-10, version 1.3*

I really enjoyed playing this game. Some puzzles were easy and others extremely challenging. Hints are available by watching ads.

### 5/5 — Great games

*2023-06-06, version 1.3*

Well thought out game, good graphics, interesting puzzles, some quite challenging and what joy when you finally have success with these, well worth the effort to keep trying rather than bypassing.
I look forward to playing more from this company.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*