# Escape Room : Web of Lies — user reviews

> 11 indexed App Store user reviews of Escape Room by HFG ENTERTAINMENTS, rated 4.40/5 from 31 ratings.

- Source: https://appshunter.io/ios/app/escape-room-web-of-lies/id6502400371/reviews
- App overview in markdown: https://appshunter.io/ios/app/escape-room-web-of-lies/id6502400371.md
- Rating breakdown: 5★ 21 · 4★ 5 · 3★ 2 · 2★ 1 · 1★ 2

## Most critical reviews (10 lowest-rated)

### 1/5 — Glitches in Murder Melodies

*2025-04-30*

There are two chapters in this game with glitches- Chapter 4 and Chapter 13. In Chapter 4, I got to a place where it said “Task has been completed” and then the game won’t go on form there- it’s just stuck! In Chapter 13, when you get to the vent in the room where you have to client the cabinet key, I have to click on the suitcase several times before it opens. Then it says use 5 coins to attempt but then freezes up. This is so annoying! I would like to finish the game!

**Developer response:** Thanks for contacting HFG. In this level, first you collect six objects, then click the ladder (right side) near the zoom, and then an automatic hand symbol will show in the suitcase. Once you click the suitcase, choose the correct object. Do continue playing and share your experience. Still, you have been facing the error? Please contact us by mail or social media. We are ready to help you.

### 2/5 — Keys/ watch adverts

*2024-09-17, version 1.7*

Not a bad game but it does glitch and crash a lot. Major issue is not being able to watch adverts to get coins or keys as it just gives one key and stops working. Graphics are too dark sometimes.

### 2/5 — Boo

*2024-09-11*

Cant open the inventory suitcase in chapter 4. Says unavailable.

**Developer response:** Thanks for contacting HFG. In this level, first collect six objects. Then, click the ladder (right side) near the zoom. An automatic hand symbol will appear on the suitcase. Click the suitcase and choose the correct object. Keep playing and share your experience. For further difficulties, contact us via email or social media with the level or details. We're here to help!

### 2/5 — Una delusione

*2024-07-10*

È lento e difettoso. Non funziona. Cancellato

**Developer response:** Grazie per aver contattato l'assistenza HFG. Abbiamo notato il tuo problema; Puoi fornire informazioni aggiuntive, come il "Numero del livello" in cui hai riscontrato l'errore? Così sarà più semplice risolvere i tuoi problemi.

### 2/5 — Needs better translation.

*2024-05-27*

The graphics are okay, but the story is weird, and due to poor translation, it doesn’t make a lot of sense. Spent too much time just tapping the screen to see what I could find, then found puzzles that didn’t work properly, or the instructions were written so poorly I couldn’t figure out what the goal was. Deleted.

**Developer response:** Thank you for contacting HFG support. We have noticed your issue. Languages are translated with automation software. We are doing our best from our side to improve the language. We need to know that this problem only happens at a certain level or at all levels.

### 3/5 — Нельзя получить ключи

*2025-02-26*

Игра интересная, но ключи для последующих уровней нельзя получить за просмотр рекламы. Отстой. Рекламы нет

**Developer response:** С сожалением сообщаем вам, что недавно мы столкнулись с проблемой с рекламой. Реклама с вознаграждением не работает. Мы обязательно передадим ваш отзыв соответствующей команде. Сейчас мы работаем над добавлением дополнительных возможностей для получения ключей и монет в качестве вознаграждения. Мы можем добавить больше способов заработать монеты и ключи в будущих обновлениях.

### 3/5 — Murder Mysteries Ch 21 - Game is Frozen?

*2024-11-07*

Enjoying the game but there’s a glitch. Can’t get past the water valve in chapter 21 no matter what I choose from the suitcase toolbox. I get a choice to watch an ad/use 5 coins for another try, but the screen is frozen. Unable to even close out of this task and go elsewhere. Restarting the game doesn’t work, neither does rebooting the iPad. It hangs at this screen.

**Developer response:** Sorry for the inconvenience that happened to you in this game. We have noticed your issue and have investigated this level. Can you share the "exact place" in this level where you have been stuck? so that it will be easier to sort out your issues.

### 3/5 — Bel gioco ma troppe interruzioni

*2024-10-19*

Il gioco è divertente e si può passare sopra ai difetti di traduzione, il problema è che bisogna usare le chiavi molto spesso e le pubblicità per averle gratuitamente non si caricano.. non sono riuscita a finirlo.. peccato..

**Developer response:** Abbiamo notato il tuo problema. Le lingue vengono tradotte tramite software automatizzato e stiamo lavorando duramente per migliorarle. Gli annunci sono disponibili in qualsiasi momento, quindi assicurati che la tua connessione Internet sia stabile prima di caricare gli annunci video premiati. Occasionalmente, gli annunci potrebbero non caricarsi a causa di problemi di rete. Se gli annunci non vengono riprodotti sul tuo cellulare, riprova dopo qualche istante.

### 4/5 — Ok

*2024-09-17, version 1.7*

Not a bad game but it’s been crashing a lot

### 4/5 — Midnight murders

*2024-05-24, version 1.2*

Love your games but on level 7 you can’t solve the puzzle in the ball game room

## Most praised reviews (1 highest-rated)

### 5/5 — Level 7

*2024-06-01, version 1.4*

Was unable to move past the ball part in the last part of the level. It has now been sorted out, I sent you screenshots and you sorted it out and now past it. Thank you so much x

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*