# EseeCloud(IP Pro, VR Cam) — user reviews > 1,930 indexed App Store user reviews of EseeCloud(IP Pro, VR Cam) by Guangdong Juan Intelligent Technology Joint Stock Co., Ltd, rated 4.00/5 from 5,982 ratings. - Source: https://appshunter.io/ios/app/eseecloudip-pro-vr-cam/id1032277907/reviews - App overview in markdown: https://appshunter.io/ios/app/eseecloudip-pro-vr-cam/id1032277907.md - Rating breakdown: 5★ 3,940 · 4★ 434 · 3★ 209 · 2★ 237 · 1★ 1,162 ## What do users think of EseeCloud(IP Pro, VR Cam)? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🔒 Good camera quality - 👍 Affordable - 🚀 Responsive app - 👍 Reliable system **Cons** - 🐛 Connectivity issues - 🐛 Playback problems - 🐛 Frequent app crashes - 🔋 Drains battery - 🔒 Security concerns - 💰 Expensive cloud storage - 📢 Intrusive ads **Commonly reported bugs** - Unable to connect cameras remotely - Notifications not working as expected - Playback not loading properly - App freezes after recent update - Incorrect time zone displayed **Most requested features** - Add fast forward/rewind for playback - Improve notification system - Provide option to disable ads - Allow more customization options - Develop an Apple TV app ## Newest reviews (11 of 1,930) ### 4/5 — First time user *2026-08-13, version 4.12.0* Easy to set up Reliable and functional. A good buy ### 4/5 — Needs to be more customizable *2026-08-13, version 4.12.0* Good camera. But the app itself needs the following: 1. A schedule for the recording mode (continuous recording,motion recording only,etc) so that i can set it to record continuously throughout the day, and motion recording at night or vice versa 2. A schedule for the sirens, so they only go off during the times that you decide (like at night only) while still receiving app notifications of motion detections throughout the day. 3. A schedule for the Home base NVR siren as well. So i can set it up to only go off if the alarm goes off at certains hours of the day like at night only ### 2/5 — Could be better *2026-08-10, version 4.12.0* Camera moves on its own sometimes without reason and the lights constantly flash on and off at the slightest movement even when set to not do so ### 5/5 — Video *2026-08-10, version 4.12.0* Excelente servicio ### 4/5 — Poor sound quality *2026-08-10, version 4.12.0* The camera parts OK however the voice recorder does not do very well at all… for the intercom people cannot understand you when you talk to them. ### 4/5 — Good security camera *2026-08-09, version 4.11.6* I installed outside on the front of the garage to keep an eye on the vehicles in the driveway. Installation and connection was easy enough. Pro tip: don’t sign up for the annual storage until you see if you can get a free six months of storage. They don’t offer the free six months up front. Also the repeated ad offering six months of storage doesn’t go away even after subscribing to the annual storage. ### 5/5 — Nice camera. *2026-08-09, version 4.11.6* Love the ability to just plug in on a lightbulb socket. Also the fact that the camera rotates is also nice. ### 5/5 — Nice *2026-08-09, version 4.11.6* Really worth the purchase ### 5/5 — Great camera *2026-08-08, version 4.11.6* I am very happy with this camera. I have it for over a year now and it’s amazing how good it works for the price!!! ### 3/5 — App *2026-08-07, version 4.11.6* App is great and works well but I can’t move the camera anymore it’s facing towards the road and tells me everytime someone drives past and I don’t like it but it won’t move at all ### 5/5 — Works great *2026-08-07, version 4.11.6* This really does the job and is crystal clear. Good all season rain or snow it works. ## Most critical reviews (10 lowest-rated) ### 1/5 — Average Camera and Poor App *2026-08-20, version 4.12.1* The app is really, really annoying and could be so much better. Unlikely to change though as old reviews show. ### 1/5 — Constant charges *2026-08-16, version 4.12.1* I signed up and paid for a year. They have tried to and have charged me every WEEK since I signed up. Since their company is in China, there’s no one to call!! ### 1/5 — Too many ads *2026-08-13, version 4.12.0* Ads ads and more ads. Before you can view,you watch ad then after you view you watch an ad ### 1/5 — Very annoying app *2026-08-11, version 4.12.0* The advert keeps popping up and won’t let you view what’s going on in your home and call this a security camera? ### 1/5 — Bad *2026-08-07, version 4.11.6* The product records but none of the features work even even after upgrading ### 1/5 — Cameras do not load well *2026-08-07, version 4.11.6* Each update causes the cameras to not load. I can only see the cameras using the NVR. Please fix this issue and be conscious of it for future updates. ### 1/5 — Please Fix *2026-08-06, version 4.11.6* I’ve used this app for many years and this is the worst code you’ve set up. In playback mode you cannot move the time backwards it just buffers. You have to close app and start over. Ridiculous. PLEASE FIX ### 1/5 — 광고 제발 줄여라. *2026-08-06* 제발 사지마세요. 광고에 유료 전환. ### 1/5 — Device & Customer support *2026-08-05* Pathetic service, simply fooling to make money… only 1 person is available in customer support team who takes hours to response as he claims that he is busy with other customer and the response you get is auto drafted texts. I’m facing the issue since last 1 month the camera automatically gets offline. And the solution they have is manually restart. How can a person restart a device when he is not around. The purpose getting a camera to have security when u are not around is a joke for them. I have been complaining this since long but no solution. The device gets stuck atleast 10-15 times in a day, how is it possible to be available to restart the device every time ### 1/5 — Constant connectivity issues *2026-08-04, version 4.11.6* Has to reinstalled every day as keep disconnecting, each and every update causes new problems and additional connectivity issues, settings not remembered when re-installed, device hardly ever found without manual install, Apple Store and the dev keep hiding bad reviews so the app never improves AVOID !!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Excelente calidad *2026-08-20, version 4.12.1* Muy fácil De usar ### 5/5 — Excelencia *2026-08-19, version 4.12.1* Excepcional cámara de ventana, una de las mejores que he tenido, fácil de instalar y de programar, la recomiendo 100% ### 5/5 — Cámara Oculta *2026-08-19, version 4.12.1* Súper Programa para guardar todos los videos, por lo menos yo tengo un despertador con una camarita que se ve todo muy perfecto, y con esta aplicación almaceno todos los videos que para mí es importante! Inclusive te dice lo que la persona está haciendo si tiene algún objeto en la mano o si se está peinando los cabellos. Me parece fantástico a la verdad me encanta! Si le pudiera dar 20 estrellas se las diera! ### 5/5 — Mr Shah *2026-08-18, version 4.12.1* Fantastic Cammra and amazing clear view.Long battery life as well.So happy with this product and highly recommended. ### 5/5 — Good Product *2026-08-16, version 4.12.1* The camera has a very clear picture. ### 5/5 — New user *2026-08-13, version 4.12.0* I love my camera ### 5/5 — Great camera *2026-08-12, version 4.12.0* Great camera ### 5/5 — BEST CAMERA ON THE MARKET *2026-08-12, version 4.12.0* I have purchased several types of cameras and this one definitely is the best one out there. You can control the camera to scan the area left & right, with volume. It has so many great features and has outlasted every other brand out there. No tricky subscription fees and reasonably priced. I highly recommend. ### 5/5 — Outside camera *2026-08-11, version 4.12.0* Works really well ### 5/5 — Camera works great *2026-08-11, version 4.12.0* Highly recommend --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*