# eSELFSERVE — Mobile version of eSELFSERVE

> Mobile employee self-service portal for personal information, payroll, and time management. (iPhone/iPad app by Automatic Payroll Systems, Inc.)

- Source: https://appshunter.io/ios/app/eselfserve/id1377718614 (this page in markdown: same URL + `.md`)
- Developer: [Automatic Payroll Systems, Inc](https://appshunter.io/developer/1354666424)
- Category: Business, Productivity
- Price: Free
- Rating: 4.70/5 from 1,383 App Store ratings · 106 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 48 MB
- Languages: American English
- Released: 2018-10-26
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/eselfserve/id1377718614/reviews.md

## What is eSELFSERVE?

The APS eSELFSERVE mobile app provides employees with convenient and secure access to important tools and information.

Employees can easily view their personal information, pay stubs, tax forms, and work schedule. In addition, employees can quickly clock in and out, and request time off.

Please note that the eSELFSERVE mobile app is only available to authorized customers of APS.

## Key features

- View personal information
- Access pay stubs and tax forms
- Check work schedule
- Clock in and out
- Request time off

## What do users think of eSELFSERVE?

Overall sentiment: negative

**Pros**

- 👍 Easy and intuitive interface
- 🚀 Fast performance and quick load times
- 📱 Convenient mobile access to payroll features
- 🔐 Face ID/biometric authentication support
- 📋 Comprehensive self-service functionality
- ⏱️ Simple clock in/out process
- 📄 Easy access to pay stubs and documents
- 🎯 Effective manager tools and team oversight

**Cons**

- 🐛 Frequent app crashes and freezes
- 🔓 Persistent login and authentication issues
- 📵 Blank screen after login
- ⚠️ Recent updates introduced major bugs
- 🔄 Constant logging out unexpectedly
- 📱 Poor mobile responsiveness and UI scaling
- 🖥️ Desktop-only features unavailable on mobile
- ❌ Missing critical functionality after updates
- ⏰ Time tracking inaccuracies
- 🚫 Incompatibility with certain devices
- 📞 Inadequate customer support
- 🔧 Difficult to find technical support options

**Commonly reported bugs**

- App crashes immediately after biometric authentication
- Login button off-screen with no scroll functionality
- Blank screen displays after successful login
- Cannot save time card edits
- Clock in/out button unresponsive or missing
- Time stamps recorded incorrectly (wrong hour)
- App fails to open 70% of the time
- Two-factor authentication submit button inaccessible
- Frozen interface on iPad and certain devices
- Pay stub viewing glitches with loading wheel
- Total hours display shows 0.00 or disappears
- App incompatible with iPhone 15 and newer devices
- Form text boxes too small for input on mobile
- Direct deposit upload feature non-functional
- Manager mode integration breaks employee access

**Most requested features**

- Search functionality for job codes
- Ability to print and save paystubs as PDF
- Document upload capability for employees
- Preferred name display throughout app
- Direct deposit management without admin approval
- View total hours worked prominently in main clock view
- Mobile website option as alternative to app
- Persistent device memory to avoid repeated authentication
- Improved form filling and signature capture on mobile
- Better accessibility for smaller screens and older phones

## Recent user reviews (10 of 106)

All indexed reviews: https://appshunter.io/ios/app/eselfserve/id1377718614/reviews.md

### 1/5 — Login issues

*2026-06-23, version 3.1.10*

This app has CONSTANT issues. it shows me my username and then when I type it , it says it's incorrect. I'm so tired of companies using this app because it always SUCKS

### 5/5 — Good app

*2026-06-18, version 3.1.10*

👍

### 5/5 — Easy to use

*2026-06-09, version 3.1.9*

Easy to find what you’re looking for.

### 4/5 — Time

*2026-06-06, version 3.1.9*

It takes a little time to get used to, but once you are it’s okay.

### 5/5 — Job coach

*2026-06-05, version 3.1.9*

Doug

### 1/5 — Terrible for employees

*2026-05-21, version 3.1.8*

So hard to reset your password for no damn reason, and it’ll give you a password at the beginning yet if you set your own afterwards which the app encourages then both will be invalid. Just sucks to be honest

### 3/5 — Not great.

*2026-02-25, version 3.1.1*

This app is ok.  When it works. I have worked for companies with better apps. It keeps logging me out and saying my login information is incorrect. It works one day and not the next.

### 1/5 — Painful onboarding process

*2025-08-28, version 2.10.0*

There was no rating less than one star or I would have chosen it.

From the employee side of the table I found all aspects of e self  serve online site cumbersome, bordering on impossible. 
Didn't work on Mac. Signatures and form filling was nearly impossible on phone. Text boxes too small, nearly impossible to place them on the finished form. It looks like a 4 year old just got hired.  Please improve functionality. I'm sure my new boss is impressed... Make this better please.

### 5/5 — Manager

*2025-07-26, version 2.10.0*

The new update allows me to access my information and the manager mode without having to switch to manager mode.

### 5/5 — Trash

*2025-06-22, version 2.8.0*

I can’t clock in

## Frequently asked questions about eSELFSERVE

### What does the eSELFSERVE mobile app do?

The eSELFSERVE mobile app provides authorized employees with secure access to essential work-related tools and information. Users can view personal details, pay stubs, tax forms, and their work schedule. It also allows for clocking in and out and requesting time off directly from a mobile device.

### What are the key features of the eSELFSERVE app?

Key features include the ability to view personal information, access pay stubs and tax forms, check your work schedule, clock in and out of shifts, and submit time off requests. These functions are designed for convenient and secure mobile access.

### Is the eSELFSERVE app free to use?

Yes, the eSELFSERVE mobile app is free to download and use for authorized customers of APS. There are no in-app purchases or subscription fees associated with accessing its core functionalities.

### Who can use the eSELFSERVE mobile app?

The eSELFSERVE mobile app is exclusively available to authorized employees of APS customers. If your employer uses APS and provides access to eSELFSERVE, you will be able to use the mobile application.

### What are common use cases for the eSELFSERVE app?

Common use cases include quickly checking your upcoming work schedule, reviewing your latest pay stub, submitting a request for vacation or sick leave, and accurately clocking in and out of your work shifts, all from your smartphone.

## Version history (last 5 releases)

### 3.1.16 — 2026-08-19

Bug fixes and performance enhancements

### 3.1.15 — 2026-08-14

Bug fixes and performance enhancements

### 3.1.13 — 2026-07-07

Bug fixes and performance enhancements

### 3.1.10 — 2026-06-11

Bug fixes and performance enhancements

### 3.1.9 — 2026-05-27

Bug fixes and performance enhancements

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## More apps by Automatic Payroll Systems, Inc

- [Legacy Tablet App](https://appshunter.io/ios/app/legacy-tablet-app/id1354666425)

All apps by Automatic Payroll Systems, Inc: https://appshunter.io/developer/1354666424

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*