# eServiceTech (Standard)

> eServiceTech (Standard) (iPhone/iPad app by e-Emphasys Technologies Inc.)

- Source: https://appshunter.io/ios/app/eservicetech-standard/id6443719249 (this page in markdown: same URL + `.md`)
- Developer: [e-Emphasys Technologies Inc](https://appshunter.io/developer/1001601866)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 16.0 · 182 MB
- Languages: English, French, Japanese, Spanish
- Released: 2022-10-24
- Data updated: 2026-07-05
- User reviews in markdown: https://appshunter.io/ios/app/eservicetech-standard/id6443719249/reviews.md

## What is eServiceTech (Standard)?

The eServiceTech (Standard) app enables users to service machines owned or rented by users. It meets the specific needs of shop and field technicians for servicing heavy equipment that is owned by the user or by its customers. The eServiceTech (Standard) app talks in real time with an e-Emphasys ERP that is specifically designed and configured to meet the heavy equipment dealer's business needs.

Service technicians will use this app to perform the following operations:

1. Punch in at the start of their work day. Punch out at the end of their shift.
2. Do time-punches for service jobs, breaks and work related travel.
3. Look up the Complaint text associated with a service job, enter their Cause and Correction texts. Verify the Coverage/Warranty Information if available. Capture pictures and videos of the machines being serviced and of the worksite as needed and upload them via the app to e-Emphasys ERP instance via this app.
4. Technicians will use this app to generate a job sign-off report that is customized with user-specific branding.


## Version history (last 2 releases)

### 5.8.0026 — 2025-11-11

Performance Improvement and Bug Fixes

### 4.8.0 — 2022-12-05

- Support for iOS 16

 - Upon first time startup, ask user to enter the service url of the e-Emphasys ERP backend.

 - Ability to search work order segments by customer machine number via Advanced Find in All Orders and Assigned Orders.

 - Display customer machine number in Assigned orders, All Orders, Order details and Add labor screens.

 - Upon startup, if the app version does not match the version of the customer's ERP backend, a message is shown to the user to contact the sys admin, and the user will not be able to proceed further in the app.

 - Orders created by eServiceTech can be configured to use a specific order series in e-Emphasys ERP of the dealer.

 - Display the Net 30 status of the customer in Segment details > Customer details > Payment Terms. These payment terms to be fetched from business partners session in ERP.

 - Show Service Type description while creating a service segment.

 - If Manage labor for technician role is deselected in Role Management, labor of all technicians is not shown to the eServiceTech user in the Approve labor screen in the app.

 - Ability to approve technician labor directly from the app.

## More apps by e-Emphasys Technologies Inc

- [VitalEdge ID MobileAccess](https://appshunter.io/ios/app/vitaledge-id-mobileaccess/id6499372317)
- [eInspectionPlus - Standard](https://appshunter.io/ios/app/einspectionplus-standard/id6766467613)

All apps by e-Emphasys Technologies Inc: https://appshunter.io/developer/1001601866

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*