# ESET Password Manager — user reviews > 24 indexed App Store user reviews of ESET Password Manager by ESET, spol. s r.o., rated 4.40/5 from 52 ratings. - Source: https://appshunter.io/ios/app/eset-password-manager/id1532013750/reviews - App overview in markdown: https://appshunter.io/ios/app/eset-password-manager/id1532013750.md - Rating breakdown: 5★ 40 · 4★ 3 · 3★ 3 · 2★ 0 · 1★ 6 ## Newest reviews (4 of 24) ### 2/5 — Eigentlich ganz gut, aber…… *2025-08-17* Bis jetzt war ich immer zufrieden aber leider klappt weder die App noch auf meinem Tablett als auf meinem Handy. Ist halt doof wenn man seine Passwörter speichert aber nicht mehr dran kommt. Laut Fehler dauert die Anmeldung zu lange. WLAN oder 5G ist aber perfekt vorhanden **Developer response:** Hello, we have been experiencing some login issues last weekend and have received confirmation that they have been resolved. We apologise for any inconvenience caused and thank you for your patience. ### 3/5 — Needs work *2021-11-19, version 3.1.2* Great virus protection software and reasonable password app from trustworthy source but needs work to streamline use, easy of entry and functionality of manager. LastPass still superior as a password manager. ### 1/5 — Absolut inkompetent *2021-06-18* Ohne Vorwarnung war mein Password Manager nicht mehr zugänglich. Auch mittels Wiederherstellungsschlüssel keine Chance. **Developer response:** Hello, the issue occurred last week but it was fixed in a very short time. Can you please let us know on: myeset@eset.com if the issue still persists? If not, we would like to apologies for that. Can you please let us know on: home@eset.com if the issue still persists. If not, we will be glad if you revise your rating :) Thank you! ESET ### 1/5 — Never got a license key, gave up…. *2021-06-15, version 3.0.8* Registered but ESET can’t find me.. can’t try free version to test. No way of knowing what it is doing on my iPad…. After install….. Have installed Kaspersky with a few clicks and no fuss compared to all the sent and received emails to get nowhere with ESET… and is Free. I will let Chrome manage my passwords. ## Most critical reviews (10 lowest-rated) ### 1/5 — App non functional *2025-08-18, version 3.8.0* App cannot be logged into. Please fix asap ### 1/5 — Oltre 24 ore di inattività *2025-08-06, version 3.8.0* Estetica dell’app da rivedere ma la cosa peggiore è che sono oltre 24 ore che è totalmente inutilizzabile perché la procedura di accesso da errore è non consente di utilizzare il password manager né qui né su nessun’altro dispositivo compreso estensione per il browser di Chrome. ### 1/5 — Hifjjf *2024-12-03, version 3.8.0* Gugugbhvvhvyvyvygymf ### 1/5 — Hängt sich auf *2024-11-11* Software eigentlich ganz nett, lässt sich nur fasst immer nicht öffnen, bzw. Bleibt im ladebildschirm hängen **Developer response:** Hello, please contact us at: play@eset.com and provide some information about your issue, so we can investigate it. Thank you! ### 1/5 — Buona l’idea ma tanto da migliorare! *2024-02-22, version 3.6.0* Buona l’idea, ma c’è tanto da migliorare. ### 1/5 — This app is rubbish *2022-12-09, version 3.4.1* There are plenty of much better password manager apps available than this rubbish,,disappointed. ### 1/5 — DOESNT WORK *2022-08-26, version 3.3.0* Doesn’t work on iPad or iPhone. What a bummer!!! ### 1/5 — Расизм по-европейски! *2022-05-26, version 3.2.1* К сожалению, прелести программы посмотреть невозможно, так как контент из серии «только для белых», к коим я, как проживающий в РФ, не отношусь… ### 1/5 — Still not working… *2021-12-15, version 3.1.2* I was told in an earlier review to contact support. After getting bounced around, I received no help and this app still isn’t working on my iPhone. I’m very disappointed as I do not feel I’m getting to use a feature I paid for ### 1/5 — Stopped working *2021-10-24, version 3.1.2* Přibližně od posledního update nefunguje vyplňování hesel a nezavírá se ani jejich seznam. Odhlášení, opětovný instalace nepomáhají. Vzhledem k nedostupnosti hesel velké zklamání a mnoho problémů. ## Most praised reviews (10 highest-rated) ### 5/5 — シンプルで良いサービス *2024-11-29, version 3.8.0* I am unable to log into the app. After scanning my Face ID on my iPhone, nothing happens and I cannot proceed further. I would appreciate a prompt resolution to this issue. Thank you. IPHONE14PRO Additional note: Thank you for your response. Regarding the complaint I made the other day, the issue was resolved after uninstalling and reinstalling the app. I apologize for any trouble I may have caused. I really appreciate this convenient and simple service. Being able to manage passwords without relying on the ecosystems of Apple, Microsoft, or Google feels incredibly refreshing. Five stars simply aren’t enough. Thank you for your continued support. ありがとうございました。引き続き宜しくお願い申し上げます。 ### 5/5 — Excellent *2023-02-04, version 3.4.1* FInally, a super secure way of keeping your passwords safe without it being linked to Microsoft or Google. Highly recommended ### 5/5 — Nejlepší *2022-03-17, version 3.2.1* Perfektní aplikace. Je jedna z nejlepších co jsem zatím používal. ### 5/5 — Great App *2021-11-07, version 3.1.2* Is so easy to use keeps all my passwords synced between my devices and keeps them safe ### 4/5 — Load Time for Logging In *2025-08-17, version 3.8.0* A great app, it’s just lately I am experiencing longer wait times and it times out (maybe due to updates?) when I try to log in. Outside of that issue I would give it a 5 because I enjoy the app. ### 3/5 — レビュー1週間後にアプデで改善 *2024-11-12, version 3.8.0* 以前のレビューはiPhoneXR及びiPhone16ProMaxの2台でテストして問題があったため、重い腰をあげてのレビューでした。 Ver 3.8.0で改善されました。 ありがとうございます😀 改善されましたので★+1しました。 【以下以前のレビュー】 ★★ パスワードマネージャーとしての基本機能は問題はありません。 ただし，毎回起動時にイライラします。 その理由は、アプリを開く時の認証後、1回目は水色の画面から画面遷移しないことです。仕方ないので、一度アプリを閉じた後、もう一度認証するとパスマネのホーム画面に遷移します。 早く改善しほしいです😡 ### 3/5 — Unusable 90% of time *2024-10-25, version 3.7.0* App hangs and refuses to load about 90% of the time ### 3/5 — Memorised password *2023-03-01, version 3.4.1* I deleted and installed few times but still memorised my old master password! Sometimes coming up and showing that I gave a wrong master password and my old master password is in the password line. ### 3/5 — can‘t edit icon *2022-11-23, version 3.4.0* can‘t edit icon ### 3/5 — Not working properly anymore *2022-01-13, version 3.2.1* I used to be able to use it on my iPad to save passwords, but it does not work anymore. When I login to use saved passwords, it keeps on asking for my pin. It does that over and over again. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*