# eSIM Card: Travel SIM & Data — user reviews > 34 indexed App Store user reviews of eSIM Card by activate wireless inc, rated 4.32/5 from 62 ratings. - Source: https://appshunter.io/ios/app/esim-card-travel-sim-and-data/id1627173767/reviews - App overview in markdown: https://appshunter.io/ios/app/esim-card-travel-sim-and-data/id1627173767.md - Rating breakdown: 5★ 48 · 4★ 3 · 3★ 2 · 2★ 1 · 1★ 8 ## Newest reviews (11 of 34) ### 4/5 — Tricky to install *2025-01-31, version 1.1.79* Esim installation should be hassle free! It wasn’t but there were couple of mistakes which I was making and mobile service page was not showing up ‘add esim’ for some unexplained reason. Anyways had to buy physical and use its hotspot to sort out the issue with whatsapp customer care team member who was very helpful and quick in sorting out and activating the esim. I think some videos on how to activate it will help indeed. Also prices need to be more competitive perhaps. Lets see how network range and speed is. Hopefully should suffice for my 10days stay in KSA. ### 5/5 — Good customer service and good prices *2024-10-10* Its my fourth time using this app and everything is the best❤️ **Developer response:** Thank you, David! ❤️ We're thrilled to have you as a returning customer! 🚀📶 Your support means the world to us. Looking forward to serving you again! ✨ ### 5/5 — Costumer Support Service *2024-09-26, version 1.1.73* The setup process was seamless and quick, making it incredibly convenient for someone always on the go. One standout feature has been the fast customer care support. Whenever I had questions or needed assistance, their response time was impressive. The representatives were knowledgeable and resolved my issues promptly, ensuring a smooth experience. Overall, the eSIM card has made staying connected easier, and the efficient customer care only adds to its appeal. I highly recommend it to anyone looking for a reliable and hassle-free mobile solution. ### 5/5 — Very impressed *2024-09-07* A friend in NZ recommended this app and eSIM card and I can’t praise them enough. Very helpful via WhatsApp 24/7 with installing and general enquiries. Worked in Switzerland and Germany without any glitches. Love it and highly recommend this eSIM. ### 5/5 — Best Customer Service *2024-08-22, version 1.1.71* Best Customer Service thank you ### 4/5 — Excellent WhatsApp customer service *2024-08-16, version 1.1.70* Good service so far. Had some issues initially setting up- but Laura Barren was a legend! They have a WhatsApp number that is open 24/7 and Laura helped me get started and ensured I was ok every step of the way! Many thanks Laura! ### 5/5 — Very professional apps not like others that are plenty of bugs *2024-07-21* I used this apps many time in canada and europe and I referred it to lot of my friends that are using it in europe , usa , canada and many other places. it’s very helpful and very good money wisely not to mention the speed of getting and running it is superb. The apps interface is friendly user and not complicated at all. I really recommend it to people that are searching the best quality for an affordable price and the speed of having it. Good Luck **Developer response:** Thanks so much for your support! 😊 We're thrilled to hear you've had a great experience using our eSIM in Canada, Europe, and the USA and that you've recommended it to friends! 🚀📶 We’re all about making connectivity fast, affordable, and hassle-free. If you ever need anything, we're here 24/7. Happy travels and seamless connections! ✨ ### 5/5 — eSIM 4G 3G and LTE *2024-04-28* I really don’t have any signal in my house but when I found out that there was this app I immediately downloaded it and I can finally use 4G,3G,E, and LTE **Developer response:** Thanks, Tiko! 😊 We're so glad our eSIM helped you stay connected at home with 4G, 3G, and LTE in the United States! 🚀📶 If you ever need assistance, we're always here. Happy connecting! ✨ ### 5/5 — Nice *2023-11-25* eSIM is a travel essential. No more hunting for physical SIMs. I'm satisfied and happy. **Developer response:** Thanks, Roar! 😊 We're so glad you found our eSIM a travel essential in the United States! 🚀📶 No more SIM hunting—just seamless connectivity. Happy travels and happy connecting! ✨ ### 5/5 — In Nigeria *2023-11-13* Working perfectly no error **Developer response:** Thanks! 😊 We're glad to hear that everything is working perfectly in Nigeria! 🚀📶 If you ever need support, we're always here to help. Happy connecting! ✨ ### 5/5 — Good rate *2023-11-07* Not bad working perfectly worldwide ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t buy *2026-04-27, version 2.0.05* Does not work at all ### 1/5 — Worst *2026-02-07* Worsted app ever seen **Developer response:** We're sorry to hear you feel this way. This is not the experience we want for any customer. Please contact us via WhatsApp: +1 (407) 212 6950 or Email: support@esimcard.com with your order details, and our team will review the issue and help you as quickly as possible. ### 1/5 — Unlimited Data plans are capped *2024-12-10, version 1.1.75* The unlimited data plans are capped at 1-3GB of high speed data per day. This is not clear on the comparison pages. I spoke to their (very responsive customer service team) who pointed me towards an additional information section where this information is burried. I chose this company/plan for an unlimited data option and feel I have been misold to. Their policy is once the plan is activated you have to purchase another if it turns out not to be as described. Pretty poor. ### 1/5 — Don’t not use *2024-08-01, version 1.1.67* This did not work . Worse off is their customer service . Only benefit i chose a cheap plan so I am not too out of pocket . ### 1/5 — Bad internet🙅 *2024-08-01, version 1.1.67* There is no unlimited internet! You pay money and buy 1 GB per day. It is a lie that it says unlimited internet for 5 days for $10.26. A company of swindlers and fraudsters. ### 1/5 — Don’t waste your money *2024-04-26* I bought like 5Gs and my sister bought 20Gs installed the same way mine seemed to work and my sisters did not. Don’t waste you money unless you want it to last a couple days **Developer response:** Thank you for your feedback. We're sorry to hear about the experience you and your sister had. Our eSIMs are designed to provide a consistent and reliable service across devices. It sounds like there might have been an issue with the installation or network settings on your sister's device. Please contact our support team through the app or at support@esimcard.com so we can assist you in resolving this issue and ensure you both have a smooth experience. We appreciate your patience and understanding. ### 1/5 — التطبيق سي جداً *2023-10-17* شحنته وطلبت شريحة لم يتم النظر في الطلب التطبيق نصابيين وحراميه نرجوا الانتبه **Developer response:** نأسف لسماع أنك تواجه مشاكل مع طلبك. نود التأكيد على التزامنا بتقديم أفضل خدمة ممكنة ونحن هنا لمساعدتك. يرجى التواصل معنا مباشرةً عبر البريد الإلكتروني support@esimcard.com أو عبر الواتساب على +1(443) 746-2273 لنتمكن من فحص حالة طلبك وحل المشكلة في أسرع وقت ممكن. ### 2/5 — Esim error *2023-12-18* For the past weeks have been trying to purchase an eSIM and it keep telling me under maintenance what’s going on **Developer response:** We're truly sorry for the inconvenience you've been experiencing with the eSIM purchase. It seems there might be a temporary issue affecting the service. Please reach out to us directly at support@esimcard.com or via WhatsApp at +1(443) 746-2273, and we'll work diligently to resolve this matter for you. Your patience and understanding are greatly appreciated. ### 3/5 — Confusing *2026-03-11* Have tried multiple times to use. Added to wallet. Selected plans. Never successful in actually getting data. Obviously user error but should be more straight forward. Pick data. Buy. Install. **Developer response:** We're sorry to hear about your experience. We understand that eSIM setup should be simple, and we're always working to make the activation process even easier. We'd love the opportunity to help you get connected. ### 3/5 — Lower rates? I don’t think so! *2025-04-13* With this latest update, eSIM claims the rates have been reduced. The one country I’m interested in has gone up in price by more than 7X though—what was $24 for 10 GB is now $160! I will agree that eSIM provides a good quality product. The new price though is nothing short of extortionate! **Developer response:** Thank you for your feedback! 😊 We're sorry to hear about the pricing issue. Could you please let us know the country you're referring to? We'll check with our team and make sure the prices are corrected. 🚀📶 ## Most praised reviews (10 highest-rated) ### 5/5 — Dr *2025-10-01, version 1.1.85* Excellent ### 5/5 — Excellent support *2025-06-06* First time customer. I had trouble with installing the eSIM. Got on to the Chatline. She guided me through the steps and got it working quickly. Will definitely be a returning customer. **Developer response:** Thank you, Christine and Dan! 😊 We're so glad our support team could guide you through the setup quickly! 🚀📶 It’s great to hear you’ll be returning—we can’t wait to serve you again! Happy travels! ✨ ### 5/5 — Will use for all my eSIM needs!! *2025-03-21, version 1.1.81* We used this application and purchased a global eSIM for our recent trip to Sint Maarten at it worked flawlessly! We had coverage in both the US and in Sint Maarten. Was great for being connected off the resort. Will definitely use in the future for all my travelling eSIM needs. 👍 ### 5/5 — Exceptional customer service *2025-02-22, version 1.1.81* Although it’s not the most easiest to install, customer service are very helpful and resolve all issues! You guys are legends! 🤩 ### 5/5 — Exceptional customer service *2025-02-12, version 1.1.80* Although it’s not the most easiest to install, customer service are very helpful and resolve all issues! You guys are legends! 🤩 ### 5/5 — Great experience *2025-01-30* Awesome Support best rates ever! **Developer response:** Thanks a lot! 🙌 We're thrilled you loved our support and rates! 🚀📶 If you ever need anything, we're always here. Happy connecting! ✨ ### 5/5 — 10/10 Product & Customer Service *2025-01-24, version 1.1.78* Their customer service was amazing! They listened to my concerns, helped quickly, and made me feel valued. Their eSIMs work perfectly, with no issues at all. I’ll definitely come back because of how great they were! ### 5/5 — Excellent support *2024-11-24* First time customer. I had trouble with installing the eSIM. Got on to the Chatline. She guided me through the steps and got it working quickly. Will definitely be a returning customer. **Developer response:** Thank you, Christine and Dan! 😊 We're so glad our support team could guide you through the setup quickly! 🚀📶 It’s great to hear you’ll be returning—we can’t wait to serve you again! Happy travels! ✨ ### 5/5 — Great Product *2024-10-27* Excellent Customer Service! **Developer response:** Thank you! We're so glad you had a great experience with our customer service! If you ever need assistance, we're always here to help. Happy connecting! ### 5/5 — Support *2024-10-16* Good service with a good support. Highly recommended **Developer response:** Thank you, SK BAH! 😊 We're happy to hear you had a great experience with our service and support team! 🚀📶 Your recommendation means a lot. Happy connecting! ✨ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*