# eSIM io: Travel Internet Data — user reviews > 507 indexed App Store user reviews of eSIM io by GETVERIFY LDA, rated 4.30/5 from 1,297 ratings. - Source: https://appshunter.io/ios/app/esim-io-travel-internet-data/id6473276045/reviews - App overview in markdown: https://appshunter.io/ios/app/esim-io-travel-internet-data/id6473276045.md - Rating breakdown: 5★ 982 · 4★ 89 · 3★ 40 · 2★ 29 · 1★ 157 ## What do users think of eSIM io? Overall sentiment: negative **Pros** - 🚀 Stable service - 👍 Easy to use - 🌐 Good coverage - 💰 Affordable prices **Cons** - 🐛 Connectivity issues - 💸 Expensive compared to alternatives - 🔍 Lack of customer support - ⚠️ Unreliable activation and service **Commonly reported bugs** - App not loading or crashing - Activation and registration problems - Incorrect or missing data usage reporting **Most requested features** - Ability to pause or suspend service - More transparent pricing and billing - Better instructions and troubleshooting guides ## Newest reviews (12 of 507) ### 5/5 — About internet connection *2026-08-28, version 1.18.0* Supporting team very helpful. I have trouble to connect to internet, support team solve my problem so quick ### 4/5 — promised lies and traps *2026-08-27, version 1.18.0* I registered initially and even though I didn't purchase any packages, $0.88 was charged to my credit card. ### 5/5 — The support are very helpful😘 *2026-08-27, version 1.18.0* Nice app ### 5/5 — good *2026-08-26, version 1.18.0* you need to accsess customer support if you ahve any problems they are great at resolving things and good speed network ### 5/5 — Super Möglichkeit *2026-08-25* Ich fand die Nutzung. Tatsächlich sehr angenehm ### 5/5 — Great service *2026-08-24, version 1.18.0* Fast and reliable data networks. ### 5/5 — Помощь в eSIM io *2026-08-24, version 1.18.0* Все прекрасно! Помогли, все сделали! 🔥 ### 5/5 — Genial *2026-08-24* 3 Länder bereist - Restguthaben bleibt für in den 30 Tagen gültig. Bisher die beste e-SIM die ich hatte. Nur zu empfehlen 👍 ### 5/5 — Я доволен *2026-08-24, version 1.18.0* Все работает как часы, скорость будто даже быстрее чем нашив Рф ### 4/5 — امنية *2026-08-22, version 1.18.0* شكرا لكل الذين ساهموا بهذا البرنامج الذي يعطي فرصة محانية للمشتركين الجدد ونتمنى ان تقل تكلفة الباقات وتزداد الكيكات وشكرا جزيلا مرك اخرى للمطورين . ### 5/5 — amazing operator *2026-08-22, version 1.18.0* needed assistance and was really confused but thanks to esims instant reply’s i had my data running in no time ### 5/5 — Installation *2026-08-22* Support réactif qui a pu résoudre le problème d’installation de ma esim en quelques minutes. ## Most critical reviews (10 lowest-rated) ### 1/5 — Couldn’t use the eSIM *2026-08-31, version 1.18.0* When I tried connecting to a provider there was no data and there customer support was not helpful. ### 1/5 — Butt *2026-08-30, version 1.18.0* Please do not buy this for turkey it’s waste of money not working at all ### 1/5 — eSIM *2026-08-30, version 1.18.0* Don’t waste your money. If I could give a zero or minus rating I would ### 1/5 — Not trust this service *2026-08-30, version 1.18.0* Cannot down load the App on Some iPhones. Does work and No refund. ### 1/5 — Mr *2026-08-24, version 1.18.0* Hardly worked. Cannot sync on my phone. ### 1/5 — Customer service is awful do not use it *2026-08-23, version 1.18.0* I have been using Airola for a while and did not have an issue I only had once and couldn’t install esim and they refunded easily my money. This Esimio gave deal so I said give it a try and tried and got my lesson do not use it . I bought japan package but they have default pay as you go package and japan package needs ti install differently. I never signed up for pay as you this is the catch. You cannot pay directly by credit care you need to buy credit from them that is how you get discount. So they used pay as you go first and stop my service and I contacted them they said h Japan package I installed differently and I installed and used and asked them to refund which they charged pay as you go they said it os what it is and DO NOT Refund my money I lost around $9 on top of $40 japan esim cost. They are scam do not try this company go for Airalo they are best. Sent from my iPhone ### 1/5 — Do not use *2026-08-22, version 1.18.0* Worst eSIMs ever do not use them I have now lost my original number and can’t get help sorting it ### 1/5 — Does not work *2026-08-22, version 1.18.0* I bought a 5 day unlimited data sim and it quit giving me data in the second day. ### 1/5 — Unhelpful customer service *2026-08-22, version 1.18.0* My customer service experience was truly disappointing. When I reached out for support with an issue I was having, I was met with an indifferent and unhelpful attitude. Not only did my problem go unresolved, but I struggled just to get a proper response. This level of service is unacceptable, and I’d think twice before relying on this app. ### 1/5 — Disappointed *2026-08-21, version 1.18.0* The usage of the data run out so quickly. I don’t even use that much when I am at home and your system it is gone after just few days! I got charge roaming by my carrier and you cannot even show my usage. ## Most praised reviews (10 highest-rated) ### 5/5 — Kujtim *2026-09-05, version 1.18.0* I’m very happy and operator is very helpful when I try to connect. One more time, thank you very much eSIM. ### 5/5 — Thanks. *2026-09-05, version 1.18.0* Verry good.👌💕 ### 5/5 — eSIMio *2026-09-05, version 1.18.0* I have used eSIMio when I travelled to Chile and Argentina. Their service was great in both countries. More than anything, their customer support is excellent and easily available through WhatsApp. I have now purchased a plan from them for my forthcoming trip to Azores. They are the best and strongly recommend them to anyone. ### 5/5 — Service *2026-09-04, version 1.18.0* Excellent service and very quick communication. Highly recommended! ### 5/5 — They’re the best! *2026-09-02, version 1.18.0* The price is very convinience and the app works wonderfully. I can use WhatsApp and all my other apps without any problems. Installation was easy and online support was excellent. I highly recommend it. ### 5/5 — Great service *2026-09-02, version 1.18.0* Thank you ### 5/5 — Best *2026-09-02, version 1.18.0* So cool ### 5/5 — .. *2026-09-01, version 1.18.0* Deneyip değerlendiricem ### 5/5 — Online assistance for esim setup *2026-08-29, version 1.18.0* Thank you for the excellent service! ### 5/5 — Amazing *2026-08-29, version 1.18.0* Great price, great value, great refund --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*