# eSIM + Travel Data : GigSky — user reviews > 906 indexed App Store user reviews of eSIM + Travel Data by GigSky, Inc., rated 4.50/5 from 5,434 ratings. - Source: https://appshunter.io/ios/app/esim-plus-travel-data-gigsky/id590458648/reviews - App overview in markdown: https://appshunter.io/ios/app/esim-plus-travel-data-gigsky/id590458648.md - Rating breakdown: 5★ 4,448 · 4★ 332 · 3★ 149 · 2★ 88 · 1★ 417 ## What do users think of eSIM + Travel Data? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 💡 Convenient eSIM feature - 🌍 Works in multiple countries - 👍 Affordable pricing - 🌐 Reliable connectivity **Cons** - 🐛 Inconsistent performance - 🔌 Unreliable service on cruise ships - 💸 Expensive compared to local SIMs - 🤖 Poor customer support - 📶 Weak signal and slow speeds **Commonly reported bugs** - App crashes on launch - eSIM activation issues - Incorrect data consumption reporting **Most requested features** - Unlimited data plans - Support for mobile hotspot - Ability to switch between plans - Detailed data usage tracking ## Newest reviews (12 of 906) ### 2/5 — Just OK *2026-08-31, version 8.4.0* Bought a cruise SIM card. While setting up was a breeze the reception was very spotty. It never worked in the cabins. Most days I had to walk around to find a spot where I could get reception. Some days it was only1 or 2 bars. And on the last 2 days close to Bahamas, it never worked at all. I would not recommend the cruise SIM. ### 2/5 — Keep dropping connections *2026-08-30, version 8.4.0* Took long time To connect. Keep dropping. Waste of time. ### 4/5 — Bom, gostei bastante *2026-08-28* Usei os 3 Gb do cartão visa em 3 países da Europa os bálticos e Finlandia e funcionou muito bem. E Durou bastante o consumo. Tive um pouco de problema de ativar uma recarga quando acabou os Gb grátis mas depois de colocar no modo avião após algumas tentativas voltou a funcionar.outro detalhe que o preço da recarga em reais que aparecia na tela do app não foi o mesmo descontado do cartão de credito me cobrou 2 reais a mais. ### 2/5 — Gig sky *2026-08-15, version 8.3.13* It works at first and then it does not ### 2/5 — Funcionou muito mal. *2026-08-12* A internet do ViSa era muito ruim. Não serviu praticamente para nada. Acabou que tive que comprar um pacote de roaming da minha operadora. ### 1/5 — Slow or No connection in London UK *2026-08-11* I bought 4 eSIM for my family and we’ve been using them for more than a week now on 4 different iPhones. The connection is slow in London and Bath so far. Even if our phones are connected LTE or 5G, there is no service! Impossible to access maps, emails... We are sometimes on Edge (useless) while neighbours are on LTE or 5G. Really disappointed. I do not recommend Gigsky. ### 1/5 — Ok *2026-08-10, version 8.3.12* Ok ### 1/5 — Didn’t work *2026-08-08, version 8.3.12* I tried using it on my cruise. I got a message saying to turn off the ship’s Wi-Fi, which I did, but my messages remained undelivered. ### 1/5 — Pessimo *2026-08-08* Em Amsterdã o chip demora mas conecta em 5g. Porém, é extremamente lento e fica off-line toda hora. Não tem assistência em tempo real. Nem o aplicativo da GigSky conecta com esse chip. ### 1/5 — Difficult to install eSIM *2026-08-08* Difficult to install eSIM ### 1/5 — Does not work for cruises *2026-08-01, version 8.3.12* I used it on a cruise and couldn’t get service half the time. It wasn’t reliable when we were out at sea. On land, it might be ok. But you’re better off using the ship’s wifi while at sea. ### 1/5 — Terrible *2026-07-31* Terrible Service in Buenos Aires I’m traveling in Buenos Aires, Argentina, and I’m shocked by the quality of the service. Even though it constantly shows LTE, the actual connection is absolutely terrible. I can’t send photos, hotspot isn’t available, and it takes around 10 minutes just to download a single photo from iCloud. And I’m talking about central Buenos Aires — the capital of one of the most visited countries in South America. The service is practically unusable. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor connection *2026-08-27, version 8.4.0* The connection is poor and I am sitting in port in Jacksonville port and I can not enable the sim ### 1/5 — All hype *2026-08-26, version 8.3.13* It doesn’t work and complicated set up. Waste of money. ### 1/5 — Muito ruim *2026-08-26* Não funciona ### 1/5 — Awful - Global ESIM *2026-08-26* Bought the global eSIM since I would be in France and then the UK. Has issues as soon as I was in France and needed supports help to resolve and the connection wasn’t that strong. As soon as I entered the UK it stopped working yet again. Ended up buying Airalo which I can actually trust. ### 1/5 — GigSky *2026-08-23, version 8.3.13* Although GigSky is so easy to set up. It rarely ever works and only works about 20 percent of the time. And is definitely not worth the price that it really is. ### 1/5 — Não consigo baixar o e-sim *2026-08-21* Não consigo contato pelo e-mail, vou ter que comprar outra marca ### 1/5 — Expirado antes do prazo *2026-08-20* Plano de 7 dias terminou em 3 ### 1/5 — Waist of time *2026-08-16* Not working ### 1/5 — Argentina - Bariloche não funciona *2026-08-16* Usei em Usa funcionou tudo ok, pesquisei antes aqui d Argentina disse que pegava sinal das melhores redes porém é mentira não fica em momento nenhum nem em 3g somente lte péssima qualidade, enquanto amigos com outras operadoras em 5g ### 1/5 — Serviço não funcionou n destino *2026-08-11* Adquiri n dia 24/03/2026, um pacote de dados “Maroco Unlimited 14 dias”, mo valor de RS 274,97, para utilizar n periodo de 26/03 a 9/04/2026. Ocorre que ao chegar ao Marrocos a internet era de pessima qualidade, de modo que tive que adquirir um chip de uma operadora local, Maroc Telecom, no valor RS 40,00 que funcionou super bem, invlusive n deserto. Qdo regressei, para minha surpresa, percebi que o credito da GigSky havia zerado, mesmo sem ter utilizado. Me senti enganada e furtada. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy, safe and great connection *2026-08-18* I have been using my account in Spain and it worked really easy and fast ### 5/5 — Otimo *2026-08-14* Excelente e preço competitivo ### 5/5 — Works as advertised *2026-08-12* Tons of worry-free data at a great price while we were in France. ### 5/5 — Best eSIM *2026-08-11* This is the best eSIM I have used in a while. ### 5/5 — Love the free WiFi *2026-08-10, version 8.3.12* Using an eSIM for the first time and loving it!!!! ### 5/5 — Reliable everywhere I have used service except on cruise ships. *2026-08-05* I have used this in Europe, Mexico, and South America without any issues I found the service to be poor on cruise ships. I assume that’s more because of the network then because of this service. So honestly don’t waste your money for the cruise ship, but I highly recommend it for using it anywhere else. ### 5/5 — Excelente opção *2026-07-31* Super fácil de ativar os benefícios Visa, boa cobertura de sinal nos USA e fácil de contratar planos adicionais para completar a viagem. ### 5/5 — Customer service & Visa benefits *2026-07-30* Customer service was great, extended the time period for my plan that had more than 4GB left by one month when it was about to expire in 5 hours. There are also a lot of generous free plans available and discounts if your Visa card has benefits. ### 5/5 — Works great *2026-06-27, version 8.3.8* Traveled 3 continents multiple times in several countries, no issues whatsoever, thank you GigSky! ### 5/5 — The best eSIM I have ever used *2026-06-24, version 8.3.8* All around- land and sea --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*