# ESL Mobile Banking — user reviews > 221 indexed App Store user reviews of ESL Mobile Banking by ESL Federal Credit Union, rated 4.82/5 from 31,187 ratings. - Source: https://appshunter.io/ios/app/esl-mobile-banking/id470256911/reviews - App overview in markdown: https://appshunter.io/ios/app/esl-mobile-banking/id470256911.md - Rating breakdown: 5★ 25,871 · 4★ 1,968 · 3★ 458 · 2★ 170 · 1★ 481 ## What do users think of ESL Mobile Banking? Overall sentiment: positive **Pros** - 💳 Convenient banking features - 📱 Easy to use app - 🤝 Great customer service - 🏦 Reliable banking institution - 🔒 Secure banking experience **Cons** - 🐛 Issues with mobile deposit feature - 🕰️ Slow or unreliable app performance - 🔍 Limited transaction history visibility - 🔒 Lack of advanced security features **Commonly reported bugs** - Accounts not loading after updates - Mobile deposit issues (check size, image recognition) - Quick balance widget not working as expected - Transactions disappearing and reappearing **Most requested features** - Add Zelle functionality - Improve mobile deposit process - Provide more detailed transaction history - Implement biometric authentication options ## Newest reviews (13 of 221) ### 4/5 — Atraso *2026-09-05, version 2026.01* Debe de mejorar las transacciones porque se quedan dipendi y te lo cobran 2 veces debe de mejorar la forma de cómo transfer el dinero más rápido y está aquí porque no lo quiero insulta ### 5/5 — A reliable partner *2026-07-29, version 2026.01* I have been with Esl new to Rochester community every encounter I have with Esl reps is a phenomenal experience better than any bank I’ve been with! Forever wanna be here ### 5/5 — Always Everything I Need *2026-07-18, version 2026.01* Always kind, always respectful, always considerate, always knowledgeable, always patient, always dependable, always fair, and always there. ### 5/5 — Great *2026-07-11, version 2026.01* This bank is very helpful and accommodating. ### 5/5 — Funciona *2026-07-09, version 2026.01* Para mi funciona muy bien es cuestión de buscarle dentro de la misma app. Obvio mucho mas fácil desde una computadora pero aja a mi Me funciona perfectamente. ### 5/5 — Love it *2026-07-03, version 2026.01* Love the people always there to greet you when you come in I also love that they keep your information private and I like that they are real Bank it’s not fake I recommend ESL to you It’s so way to start a new life. ### 5/5 — Review *2026-07-02, version 2026.01* Great loan service ### 5/5 — Easy to use *2026-06-30, version 2026.01* Very convenient ### 5/5 — love it :) *2026-06-25, version 2026.01* love it! ### 5/5 — Lisa *2026-06-18, version 2026.01* Great ### 5/5 — Great *2026-06-17, version 2026.01* I love this app it’s great ### 5/5 — ESL *2026-06-15, version 2026.01* Stop asking for this every time I use the app ### 5/5 — Recomendable 100% *2026-06-14, version 2026.01* Este es mi banco favorito para mi el mejor lo recomiendo 100 % ## Most critical reviews (10 lowest-rated) ### 1/5 — App sucks *2026-09-03, version 2026.01* App sucks have to do everything on the website not sure what the point of this is. You call the tell you to go to the website because their app isn’t good. ### 1/5 — External transfers no longer work on the app *2026-08-28, version 2026.01* It’s all bugged out, devs help. ### 1/5 — External payment issues *2026-08-20, version 2026.01* External payment not working ### 1/5 — Stop with the surveys! *2026-08-19, version 2026.01* I hate having this stupid survey pop up and if you don’t fill it out, it’s there again when you log in, until you finally give a rating 🤬 ### 1/5 — Asks if I like the app too much *2026-07-21, version 2026.01* Asks if you like their damn app EVERY time I log in. Just for that, I don’t! ENOUGH!!! ### 1/5 — Mal servicio *2026-07-16, version 2026.01* No tienen servicios en Español ### 1/5 — Stop *2026-06-20, version 2026.01* Stop asking. Sucks ### 1/5 — Stop *2026-06-09, version 2026.01* Stop asking. ### 1/5 — Review *2026-06-01, version 2026.01* Stop fkng asking EVERY time I open the app to review ffs!! ### 1/5 — Annoying *2026-05-17, version 2026.01* I’m going to start reading this app a one star because every single time I log on it asked me to review it and that’s annoying ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2026-09-02, version 2026.01* For keeping track of account balances, transferring money between accounts, and bill pay, the ESL app is very easy to use. it is one of my favorite mobile banking apps. ### 5/5 — Easy *2026-08-29, version 2026.01* Easy to use, reliable ### 5/5 — Agradecida *2026-08-28, version 2026.01* Muy. Buen banco lo recomiendo ### 5/5 — ROCing it *2026-08-14, version 2026.01* ESL has been great for many many years for our loans as well as our everyday banking. The app is readily available whenever I’m traveling or at work and therefore a laptop is not needed. ### 5/5 — Great *2026-08-13, version 2026.01* Love ESL! So accommodating and great customer service. ### 5/5 — Niqque32 *2026-08-04, version 2026.01* I’ve been a member at ESL for years now and this app gets better with every use I’d say, user friendly, safe, and convenient ### 5/5 — ESL App *2026-08-03, version 2026.01* Great app and great service ### 5/5 — Exceptional *2026-08-02, version 2026.01* Grateful for the service to be a member of an exceptional bank. The services provided for members the quality of service despite relocating I have kept them As I have Always received the assistance needed with any financial concerns service. They definitely ROC!!!✨🌟✨ ### 5/5 — Great app *2026-07-31, version 2026.01* Great app ### 5/5 — Great Banking *2026-07-30, version 2026.01* ESL has the best online mobile app. Thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*