# eSmartCam

> Cloud-based mobile client for network camera video surveillance and two-way audio. (iPhone/iPad app by Shenzhen Elink Smart Co., Ltd..)

- Source: https://appshunter.io/ios/app/esmartcam/id1207997094 (this page in markdown: same URL + `.md`)
- Developer: [Shenzhen Elink Smart Co., Ltd.](https://appshunter.io/developer/1257307745)
- Category: Lifestyle
- Price: Free with in-app purchases
- Rating: 2.60/5 from 113 App Store ratings · 143 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 145 MB
- Languages: American English, Arabic, Dutch, French (France), German (Germany), Italian, Japanese, European Portuguese, Russian, Chinese (Simplified, China) and 5 more
- Released: 2017-02-23
- Data updated: 2026-07-05
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/esmartcam/id1207997094/reviews.md

## What is eSmartCam?

This is an intelligent network camera client mobile phone software, cloud based services video surveillance applications. You can watch at home or store the real-time video through mobile phone software, can also carry out real-time two-way voice intercom. You can also record and view videos. When you turn on the alarm function, the alarm will trigger the alarm information and pictures to your phone. When you have a smart webcam, you can enjoy a peaceful life!
Demo video Link:https://youtu.be/2pF9P7zpMFg

## Key features

- Real-time video monitoring
- Two-way voice intercom
- Video recording and playback
- Alarm function with alerts
- Cloud-based services

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| 180-day storage (7 days loop) | $6.99 | one-time |
| 360-day storage (7 days loop) | $9.99 | one-time |
| 30天 6GB流量包 | $3.99 | one-time |


## What do users think of eSmartCam?

Overall sentiment: negative

**Pros**

- 📷 Clear picture quality day and night
- ⚙️ Easy setup and configuration
- 👍 User-friendly interface
- 🎥 Useful motion detection feature
- 📱 Remote viewing capability
- 🔊 Good audio quality
- 💰 Affordable price point
- 🛡️ Reliable hardware/camera performance

**Cons**

- 🐛 Frequent login failures and timeouts
- 📢 Intrusive ad wall before login screen
- 🌐 Unstable remote connection issues
- ⚠️ Inappropriate advertisements displayed
- 🔄 Constant need to reinstall app
- 📵 App crashes and freezes frequently
- 🔐 Multiple login attempts required
- ⏱️ Slow app performance
- 🚫 Notifications not working properly
- 📹 Playback and video viewing problems
- 🔌 Connection drops unexpectedly
- ⚡ Poor WiFi connectivity despite good signal
- 🎬 Cloud storage not functioning
- 📤 Unable to save video clips
- 🔊 Audio/microphone issues
- 🚫 iPhone app no longer supports some cameras
- ⚙️ Settings reset automatically
- 🐛 App won't open past loading screen
- 🔄 Constant update prompts with no actual updates

**Commonly reported bugs**

- Login times out with 'update to latest version' prompt when no update exists
- Ad retrieval failures cause connection errors
- App fails to load past login screen
- Keyboard won't dismiss blocking login button
- Session timeout requiring repeated logins
- Notifications not received despite settings enabled
- Motion detection alerts not working
- Cloud storage playback shows blank screen
- Video clips fail to save or store
- SD card format failures
- Camera disconnects from app randomly
- Playback error messages
- Motion detection images won't open
- App signs out user unexpectedly
- Network error messages despite good connectivity
- Camera settings reset after each use
- Microphone stops working after firmware update
- Camera focus becomes blurry after firmware update
- App won't recognize camera on network after QR scan
- Picture displays upside down with no fix option
- App crashes when switching between apps
- Unstable signal detection despite good connection
- Account lockout with no recovery option
- Registration errors on new accounts

**Most requested features**

- Ability to turn camera on/off via app
- Multi-device simultaneous login support
- Restricted access controls for shared users
- WiFi network switching capability
- Logout button in app
- Show which users are currently accessing camera
- TV casting functionality
- Location capture in video footage
- Timer feature for scheduled camera operation
- Adjustable notification frequency
- 5G network support
- Background sound output when app is minimized
- Improved English terminology and translations
- Weekly alarm schedule options
- Ability to view multiple clips without scrolling entire day
- Better playback navigation interface
- iPad compatibility improvements

## Recent user reviews (10 of 143)

All indexed reviews: https://appshunter.io/ios/app/esmartcam/id1207997094/reviews.md

### 2/5 — Not what it once was.

*2024-12-13, version 2.1.1*

I’ve been using this app for around 5 years now. 
Lately they’ve added an ad wall that you need to go through to get to the login screen. I’ve noticed that if the app fails to retrieve an ad then you get a connection issue. 
Also, the login times out and prompts you to “update to the latest version” (of which there isn’t). This can happen a few times in a row and can only be resolved by closing and opening the app again. 
Suffice it to say, our PTZ camera still works near-flawlessly so this app is a “necessary evil”.

### 1/5 — Inestable

*2024-08-27, version 2.1.1*

La transmisión remota es deficiente de hecho en ocasiones no permite la conexión remota

### 3/5 — Señal inestable siempre

*2024-03-27, version 2.1.1*

Siempre dice que la señal está inestable aunque la conexión a internet esté bien. A veces te saca de la cuenta y no te deja volver a entrar en un rato largo.

### 1/5 — No support for iPhones per rep

*2024-02-19, version 2.1.1*

Having problems with cam not powering up totally and was told that the app in the iPhone App Store no longer supports the camera only android phones.  Makes no sense to me at all!!!!!

### 1/5 — Werbung für eine bezahlte Webcam

*2024-01-24, version 2.1.1*

Da kauft man eine Webcam und muss dann beim Zugriff Werbung abwarten. Geht gar nicht.

### 1/5 — Terrible app

*2024-01-23, version 2.1.1*

Always problems when trying to open the app.  Takes several attempts to open with such things as poor connection despite being less that a metre from router. Check for updates , despite being the latest version.  Pop up Ads when opening the app, some of which are distasteful.  App wants to access my full picture library or it won’t allow you to take picture of what you are viewing.  I could go on but I’m sure that you get the picture.  App is now deleted.

### 2/5 — Needs major improvements

*2023-11-14, version 2.1.1*

Two big issues: 
- Log In: typically will have to log in multiple times before it actually works and let’s you through to the camera screens 
- Inappropriate Advertisements: when you do get to the Home Screen, an ad will sometimes start to play and several times this has been an inappropriate ad playing sounds like an adult movie!!! This is NOT OK and the app developers need to make this stop asap. 
- 2 stars thereafter as when you do get in after the above issues the camera functions themselves work fine usually.

### 1/5 — Terrible In Everyway

*2023-09-16, version 2.1.1*

Login will fail 9/10 times. Playback fails. Sd format fails. This app has very very little that functions properly. Far more frustrating than helpful.

### 2/5 — Publicidade

*2023-08-25, version 2.1.1*

A publicidade não está deixando utilizar  o aplicativo e abrir a câmera, bem como não consigo fechar quando não queremos comprar a oferta.

### 1/5 — Не работает постоянно виснет

*2023-07-21, version 2.1.1*

В чем проблема? Напишите что вы больше не поддерживаете приложение? Одноразовые камеры

## Frequently asked questions about eSmartCam

### What does this app do?

This app functions as a mobile client for intelligent network cameras, offering cloud-based video surveillance services. It allows users to watch real-time video from their homes or stores, engage in two-way voice communication, and record or view video footage.

### What are the key features of this app?

Key features include real-time video monitoring, two-way voice intercom for communication, video recording and playback capabilities, and an alarm function that sends alert information and pictures to your phone when triggered. It also utilizes cloud-based services for its surveillance operations.

### Is this app free to use?

The application is free to download and use, but it offers in-app purchases. This means that while the core functionality is available without cost, certain additional features or services may require a purchase.

### Who is this app intended for?

This app is designed for individuals who want to monitor their property remotely. It is suitable for homeowners, business owners, or anyone who needs a reliable way to keep an eye on their premises and communicate with people there.

### How does the alarm function work?

When the alarm function is activated, the app will detect an event and immediately trigger an alert. This alert will be sent directly to your mobile phone, accompanied by relevant pictures, ensuring you are promptly informed of any potential issues.

## Version history (last 5 releases)

### 2.1.1 — 2022-09-15

This update

- Optimized user experience

### 2.1.0 — 2022-04-25

This modification:
- Optimized user experience

### 2.0.8 — 2021-11-30

This update:
-Optimized the user experience.

### 2.0.7 — 2021-11-20

This modification:
-Optimized user experience.

### 2.0.6 — 2021-11-10

1.Optimize user experi

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## More apps by Shenzhen Elink Smart Co., Ltd.

- [iHome Smart](https://appshunter.io/ios/app/ihome-smart/id1169811738)
- [amegolive](https://appshunter.io/ios/app/amegolive/id1276494891)
- [iSmartHomeQ](https://appshunter.io/ios/app/ismarthomeq/id1299655755)
- [eSmartLock](https://appshunter.io/ios/app/esmartlock/id1453141716)
- [eSmartLight](https://appshunter.io/ios/app/esmartlight/id1454631230)

All apps by Shenzhen Elink Smart Co., Ltd.: https://appshunter.io/developer/1257307745

## Related topics

[esmartcam](https://appshunter.io/ios/topics/esmartcam) · [elinksmart](https://appshunter.io/ios/topics/elinksmart)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*