# ESPORTA FITNESS — user reviews > 106 indexed App Store user reviews of ESPORTA FITNESS by Fitness International, LLC, rated 2.54/5 from 398 ratings. - Source: https://appshunter.io/ios/app/esporta-fitness/id1491095708/reviews - App overview in markdown: https://appshunter.io/ios/app/esporta-fitness/id1491095708.md - Rating breakdown: 5★ 110 · 4★ 17 · 3★ 39 · 2★ 44 · 1★ 188 ## What do users think of ESPORTA FITNESS? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Convenient check-in - 💯 Great facility and amenities **Cons** - 🐛 Buggy and glitchy - 🕰️ Slow and unresponsive - 🤯 Poor user experience - 🔒 Difficult to cancel membership - 🚫 Lack of Apple Watch support **Commonly reported bugs** - App crashes frequently - Membership card not working - Reservation system issues - Incorrect visit tracking - Notification bugs **Most requested features** - Add Apple Watch app - Improve check-in process - Provide better account management tools - Add live gym capacity information - Enhance class scheduling and reservation ## Newest reviews (15 of 106) ### 2/5 — Location and club hours *2025-05-04, version 1.4.8* The club search isn’t working and the club hours aren’t available. Surely the app knows my club and can give me the hours. ### 2/5 — Privacy forbidden *2025-04-18* They won’t post to my calendar—without being given FULL permission. They won’t let me click confirm button when i opt out of having my private info sold. They have nowhere obvious to contact them for issues (eg when the lights turn off several times during my class!). ### 3/5 — Give home gym schedule *2025-03-01, version 1.4.8* The Zip code look up takes forever, it knows my home gym why not put the hours as well with an asterisk ### 3/5 — Esporta Fitness *2024-08-06* First of all I enjoy the gym a lot. There are so many amenities that I honestly don’t even think I would use all of them if I had the time. But in regards to the app all I really do it scan the membership ID when I go in. My only complaint about the app at the website is that there is no way to access my monthly receipts for the monthly subscription. The closest I can get to it is to have the gym print out an invoice off all my payments. There’s is a receipt tab but nothing shows up so that would be nice. ### 2/5 — 1 notification *2024-06-11, version 1.4.5* I’ve had 1 notification for months that just doesn’t want to go away. Not the end of the world, but it’s just a garbage app. ### 3/5 — “Rate you visit” notification is not intuitive *2024-04-30* After every visit I receive a notification from the app to rate my visit, so I open my phone via the notification, but I’m taken to a screen that says, “you have no messages, which is confusing, and I have to hunt around to find the place to rate my visit, which, strangely, is right back in the messages page. If you want me to rate my visit, please make it easy. Also, it would be great if I could leave a comment when I rate my visit. I have more concerns and compliments than just 1) whether the place was clean and 2) whether the front desk experience was good. ### 1/5 — scammers. *2024-02-23, version 1.4.5* disappointing and they are rude and scammers. Due to a lot of work, I couldn't attend and even so I continued paying for several months until one day they called me to renew because my card had been lost. I had to cancel because the shift manager spoke badly to my wife, supposedly she had left. Canceled and the next month they charged me again. scammers. ### 1/5 — Need Apple Watch app *2024-02-13, version 1.4.5* Why is there not an Apple Watch app, crazy having to carry my IPhone around the gym ### 1/5 — Unable to use in app membership card *2024-01-22, version 1.4.5* Got a new phone and logged into the app; I’m now unable to use my in app QR code. Spoke directly with the gym and they have no way of fixing it, and that it’s an application bug. ### 1/5 — Pésimo *2024-01-15, version 1.4.5* Hice contrato con ellos por un año y tuve complicaciones de salud y no me permitieron cancelar contrato y cuando cumplí el año con ellos un mes antes fui para recordarles que me cancelaran el contrato apenas cumplirá el año, volví faltando dos semanas para terminar y les volví a recordar, les pregunté que es lo que tenía que hacer para terminar contrato con ellos ya que se me cumplía el año y me dijeron que ellos me iban a cancelar que no me preocupara y cuando ya cumplí el año el mes siguiente me sacaron de nuevo el dinero del entrenador y del gym fui hacer el reclamos y me sacaron muchos problemas para retirarme y devolver en el dinero ### 3/5 — Need membership scan for Apple Watch *2023-12-11, version 1.4.5* Need Apple Watch support ### 1/5 — Please, for the love of God… *2023-12-06, version 1.4.5* Just put my Member ID QR code on the home page of the app. The new update has the membership card three clicks in, when it’s obviously the thing most people use the app for most of the time. ### 1/5 — Needs Apple Watch support. *2023-11-28, version 1.4.4* La Fitness supports Apple Watch and from the looks of it ESPORTA’s application is created by the same developers so why is there no support for the Apple Watch? ### 3/5 — Apple Watch App Friendly *2023-11-26, version 1.4.4* Please make it compatible with Apple watch ### 2/5 — A bit of a waste *2023-10-31, version 1.4.4* If nothing else, this application, should at least properly record the days you go in and work out. It’s not accurate. Not at all. It is missing probably 30% of my gym logins. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst App Ever *2025-08-11, version 1.4.9* I enjoy this gym but this app is horrible. None of the buttons ever work and it always redirects me to the LA fitness app but doesn’t show how to transfer my account ### 1/5 — Should not be +17 *2025-02-04, version 1.4.7* Should not be +17 age restriction. Remove this. ### 1/5 — If 0 were an option, I’d give it a 0 *2024-12-11, version 1.4.7* I’m not a fan of this company, and I’m not a fan of the app. Anything related to this company, I don’t like. They signed me up for a membership one month prior to letting members know that the location I go to is closing and is being bought out by Crunch. Can’t wait to get my money back, in-person. ### 1/5 — Apple Watch companion *2024-07-18, version 1.4.5* There is no Apple Watch companion app. Why? ### 1/5 — Terrible Service *2024-06-03, version 1.4.5* Terrible service, I don't recommend it, I just left and took a trip for pleasure because according to them they don't open on Sundays, where it has been seen that a gym does not open on Sundays, they lost a client ### 1/5 — 😐 *2024-05-24, version 1.4.5* Just payed $95 to not be able to sign into my account ### 1/5 — A once great app ruined *2024-04-18* Before LA Fitness started renaming some gyms Esporta the app was so great I defaulted to it instead of the other gym chain I also belong to. As a traveler the app would gelocate me anywhere and within a couple of clicks at most have me adding classes to my calendar. Now the app zooms in on gyms hundreds of miles away (either the location I signed up at or some random spot I was a few weeks ago). Meanwhile there is a pin showing where I actually am, but the app is nonetheless aggressively zooming in on some distant city. If I can manage to wrench it over to where I actually am by typing in the current city I now have to additionally choose which brand of gym, LA Fitness or Esporta. Pick the wrong one and the map is blank. The developers really couldn't have just made this part a single screen and written the name of the gym above the address? App is such a pain now I dread trying to use it, and I used to brag to people that this was my favorite gym chain in large part because of the app. ### 1/5 — iwatch? *2024-04-18, version 1.4.5* There’s no app for the I watch? ### 1/5 — Scamners *2024-04-01, version 1.4.5* The customer service experience when signing up for a membership is excellent, but it becomes incredibly frustrating and time-consuming when attempting to cancel. I visited multiple times they have not cancelled yet. Don't know how many visitis i sholud do to cancel the membership. ### 1/5 — Don’t do it *2024-03-30, version 1.4.5* Cancellation is a bloody nightmare and they do everything in there power to make it impossible. They have thought of every single little thing to make it say nope can’t do that. This company is pure greed and there ethics have gone out the window. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy *2025-08-05, version 1.4.9* Gets me into the gym 👌👍 ### 5/5 — Support on apple watch for sign in *2025-07-08, version 1.4.9* Pls develop apple watch compatible version for sign in ### 5/5 — The app’s works fine *2024-07-11, version 1.4.5* App does what I need it to ### 5/5 — Above and beyond *2023-11-20, version 1.4.4* GREAT FACILITY INCLUDING THE MEMBERS ### 5/5 — Jayden *2023-07-20, version 1.4.3* This place is amazing.IT has the BEST basketball court and the court has amazing quality.Lots of things to do here and lots of different exercises to do.This is the best gym place I think I’ve ever been too so I recommend coming here. ### 5/5 — Profile picture upload options *2023-06-25* It would be great if we could update our profile picture on the app 🤔 ### 5/5 — Barcode widget *2023-06-14, version 1.4.2* Request: Please add a barcode shortcut widget to the iOS version. The android version has it. Thank you! ### 5/5 — Club employees *2022-11-28, version 1.4.0* I have been very impressed with the friendliness and work ethic of the club in Lexington, Kentucky and Bradenton , Florida. Always helpful and keep the clubs nice and clean. DP ### 5/5 — Watch app *2021-05-05, version 1.2.8* Would be better if we had it on the watchOS ### 4/5 — App barely functions *2025-10-19, version 1.4.9* The app barely functions on my iPhone. I can’t find club locations or even club hours. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*